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Customers Bank Hires Bernard Garrigues as Chief People Officer to Support Ambitious Growth

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WEST READING, Pa.--(BUSINESS WIRE)-- Customers Bank, a digital and fintech-forward top 100 bank in the nation with nearly $20 billion in assets, announced it hired Bernard Garrigues as Chief People Officer (CPO) to strengthen the leadership team and support the institution’s continued national growth.

Bernard Garrigues , new Chief People Officer, Customers Bank (Photo: Business Wire)

Bernard Garrigues , new Chief People Officer, Customers Bank (Photo: Business Wire)

Garrigues will lead human resources and cultural strategy by developing and executing initiatives to support the organization’s overall business plan and strategic direction, including compensation, succession planning, talent management, change management, organizational and performance management, training and development, and more. As CPO, Garrigues will provide overarching leadership by articulating HR strategy and plans to the executive management team, board of directors, and shareholders.

“Bernard will be a key driver in furthering our ‘Best in Class’ HR initiatives matching our programs to our culture, vision and values,” stated Sam Sidhu, President and Chief Executive Officer of Customers Bank. “The leadership team is looking forward to Bernard’s focus on diversity and inclusion to advance the growth of our talented team members as we continue to enter new markets and launch innovative products and services.”

“I’m thrilled to be joining a fast-growing, innovative organization at the crossroads of technology and banking. I am very impressed by the team, and the vibrant, entrepreneurial culture of radical candor and customer centricity,” said Garrigues. “Excited to be a part of this transformation journey!”

Garrigues brings a wealth of HR leadership experience to Customers Bank, with the majority of that expertise developed within the financial services sector. Most recently, he served as Executive Vice President and Chief Human Resources Officer at Webster Bank. Previously, Garrigues held similar positions with Timex Group, GE Healthcare, GE Capital and other leading organizations.

Garrigues commented, “As the new Chief People Officer, I’m focused on building best-in-class team member experiences, empowering team members and driving a diverse, inclusive culture that delivers higher team engagement and business growth. A great place to work!”

Customers Bank has enjoyed rapid growth and success in recent years with full year 2021 net income up 153% over full year 2020. The bank recently introduced new commercial banking groups that serve the financial services sector, including the Fund Finance Group, the Technology and Venture Banking Group and the Broker Dealer Group. Over the last several months, the bank introduced new commercial banking teams in Dallas, Orlando, the Carolinas, South Central Pennsylvania and expanded its presence in Chicago. Earlier this year, Customers Bank announced the expansion of its Digital Asset Banking Group that services a variety of clients, including cryptocurrency and digital asset institutions utilizing the bank’s branded Customers Bank Instant Token (CBITTM), to facilitate real time payments and ‘on and off’ ramps to fiat currency.

To learn more about Customers Bank and its products and services, visit www.customersbank.com.

About Customers Bank

Customers Bank is a full-service bank with $19.6 billion in assets at December 31, 2021, and a wholly owned subsidiary of Customers Bancorp, Inc. (NYSE:CUBI). A member of the Federal Reserve System with deposits insured by the Federal Deposit Insurance Corporation, Customers Bank is an equal opportunity lender that provides a range of banking and lending services to small and medium-sized businesses, professionals, individuals, and families. Services and products are available wherever permitted by law through mobile-first apps, online portals, and a network of offices and branches. Customers Bank provides blockchain-based digital payments via the Customers Bank Instant Token (CBITTM) which allows clients to make real-time payments in US dollars, 24 hours a day, 7 days a week, 365 days a year. More at www.customersbank.com.

David W. Patti

Communications Director

610-451-9452

Source: Customers Bank

Customers Bancorp, Inc.

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what we believe in: at customers bank, we are dedicated to providing exceptional value, service and convenience as part of an overall effortless banking experience. our high-tech, high-touch approach to banking allows us to deliver a superior selection of products and services. who we serve: we’re a community-based, full-service bank that offers a continually expanding portfolio of loans to small businesses, multi-family projects, mortgage companies and consumers in pennsylvania, new york, rhode island, new hampshire, massachusetts, and new jersey. our way of banking: our high-tech approach ensures that our customers have access to the all the latest and most convenient mobile and online banking tools. but when high-tech isn’t enough, customers have the convenience of concierge banking® — face-to-face banking by appointment at customers’ homes or offices 12 hours a day, seven days a week. our single-point-of-contact model means that customers have just one phone number to call for virt