Customers Bank Named a 2026 Innovative Bank Leader by FedFis

Customers Bank, a subsidiary of Customers Bancorp (CUBI), was named a 2026 Innovative Bank Leader by FedFis in partnership with Bankers Helping Bankers.

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10/05/2026 - 04:30 PM

Data-driven recognition places Customers Bank among approximately 2.5% of eligible U.S. banks recognized for pairing its technology and disciplined execution for measurable results

WEST READING, Pa.--(BUSINESS WIRE)-- Customers Bank, the nearly $27 billion subsidiary of Customers Bancorp, Inc. (NYSE: CUBI), today announced that it has been named a 2026 Innovative Bank Leader by FedFis, a fintech data analytics firm, in partnership with Bankers Helping Bankers.

The recognition is based entirely on FedFis' proprietary Innovation Score©, which measures financial performance, technology adoption, and peer-relative execution. FedFis analyzed more than 4,261 U.S. banks with less than $30 billion in assets and named only 107 institutions as 2026 Innovative Bank Leaders, evaluating each against true peers within its asset class. Banks do not apply, submit nominations, or pay to be considered; selection is determined solely by FedFis’ underlying data.

"This recognition validates our approach as a bank: performance has to be earned in the data, not just claimed," said Sam Sidhu, President and CEO of Customers Bank. "FedFis’ analysis is entirely data-driven, which makes it a meaningful proof point for our single point of contact model and technology transformation. We will keep investing in the technology and talent to serve our customers at the highest possible level."

FedFis has tracked financial performance, technology-vendor decisions, and fintech partnerships across U.S. banks and credit unions since 1999. Bankers Helping Bankers, its peer-community platform, was developed in partnership with the Independent Bankers Association of Texas and participating state banking associations.

For more information about FedFis and the Innovation Score methodology, visit www.fedfis.com.

About Customers Bank
Customers Bancorp, Inc. (NYSE:CUBI) is one of the nation's top-performing banking companies with nearly $27 billion in assets, making it one of the 80 largest U.S. bank holding companies. Customers Bank's commercial and consumer clients benefit from a full suite of technology-enabled, tailored product experiences delivered by best-in-class customer service distinguished by a Single Point of Contact approach. In addition to traditional lines such as C&I, commercial real estate, and residential and personal lending, Customers Bank also provides a number of national corporate banking services to clients in businesses including: fund finance, venture banking, healthcare, mortgage finance, and equipment finance. Major accolades include:

Named a Top 10 Performing Bank by American Banker for five consecutive years (2021-2025), including the #1 spot in 2024 among midsize banks ($10B to $50B in assets)
No. 45 out of the 100 largest publicly traded banks in the 2026 Forbes Best Banks list
Net Promoter Score of 81 compared to industry average of 41

A member of the Federal Reserve System with deposits insured by the Federal Deposit Insurance Corporation, Customers Bank is an equal opportunity lender. Learn more: www.customersbank.com.