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Commvault Introduces Conversational AI as the Interface for Backup and Cyber Resilience

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Commvault (NASDAQ: CVLT) introduced conversational AI as the interface for backup and cyber resilience via its Model Context Protocol (MCP) server, a policy-based bridge to GenAI assistants including ChatGPT Enterprise and Claude.

The MCP governs authentication, access, encryption, and auditability while Commvault says customer data is not used to train external models. Private early access begins in November 2025 at SHIFT 2025, public early access is targeted for early 2026, and general availability is planned for spring 2026. The feature lets users configure, run, and monitor backups across SaaS, cloud, and hybrid workloads through natural language within enterprise policy guardrails.

Commvault (NASDAQ: CVLT) ha introdotto l'IA conversazionale come interfaccia per il backup e la cyber resilienza tramite il proprio server Model Context Protocol (MCP), un bridge basato su policy verso gli assistenti GenAI tra cui ChatGPT Enterprise e Claude.

Il MCP governa l'autenticazione, l'accesso, la cifratura e l'auditabilità, mentre Commvault sostiene che i dati dei clienti non sono utilizzati per addestrare modelli esterni. L'accesso iniziale privato è previsto a novembre 2025 durante SHIFT 2025, l'accesso anticipato pubblico è previsto per inizio 2026, e la disponibilità generale è pianificata per la primavera 2026. La funzione permette agli utenti di configurare, eseguire e monitorare i backup su SaaS, cloud e carichi di lavoro ibridi tramite linguaggio naturale all'interno dei vincoli delle policy aziendali.

Commvault (NASDAQ: CVLT) presentó IA conversacional como interfaz para copias de seguridad y resiliencia cibernética a través de su servidor Model Context Protocol (MCP), un puente basado en políticas hacia asistentes GenAI, incluyendo ChatGPT Enterprise y Claude.

El MCP rige autenticación, acceso, cifrado y trazabilidad, mientras Commvault afirma que los datos de los clientes no se utilizan para entrenar modelos externos. El acceso privado temprano comienza en noviembre de 2025 en SHIFT 2025, el acceso temprano público está previsto para principios de 2026, y la disponibilidad general está prevista para la primavera de 2026. La función permite a los usuarios configurar, ejecutar y monitorizar copias de seguridad en cargas de trabajo SaaS, en la nube y en entornos híbridos mediante lenguaje natural dentro de los límites de políticas de la empresa.

Commvault (NASDAQ: CVLT) 대화형 AI를 백업 및 사이버 복원력 인터페이스로 도입하여 Model Context Protocol(MCP) 서버를 통해 정책 기반의 GenAI 어시스턴트(예: ChatGPT Enterprise, Claude)에 연결합니다.

MCP는 인증, 접근, 암호화 및 감사 가능성을 관리하며, Commvault는 고객 데이터가 외部 모델 학습에 사용되지 않는다고 말합니다. 비공개 조기 액세스는 2025년 11월 SHIFT 2025에서 시작되며, 공개 조기 액세스는 2026년 초를 목표로 하고, 일반 이용 가능은 2026년 봄에 예정되어 있습니다. 이 기능을 통해 사용자는 기업 정책 가드레일 내에서 자연어를 통해 SaaS, 클라우드, 하이브리드 워크로드의 백업을 구성, 실행 및 모니터링할 수 있습니다.

Commvault (NASDAQ: CVLT) a présenté l'IA conversationnelle comme interface pour les sauvegardes et la résilience cybernétique via son serveur Model Context Protocol (MCP), un pont basé sur des politiques vers les assistants GenAI dont ChatGPT Enterprise et Claude.

Le MCP gère l’authentification, l’accès, le chiffrement et l’auditabilité, tandis que Commvault indique que les données des clients ne sont pas utilisées pour entraîner des modèles externes. L’accès anticipé privé commence en novembre 2025 lors de SHIFT 2025, l’accès anticipé public est prévu pour début 2026, et la disponibilité générale est prévue pour printemps 2026. La fonctionnalité permet aux utilisateurs de configurer, exécuter et surveiller les sauvegardes sur SaaS, cloud et charges de travail hybrides via le langage naturel dans le cadre des garde-fous de la politique d’entreprise.

Commvault (NASDAQ: CVLT) führte konversationale KI als Schnittstelle für Backup und Cyberresilienz über seinen Model Context Protocol (MCP) Server ein, eine policybasierte Brücke zu GenAI-Assistenten einschließlich ChatGPT Enterprise und Claude.

Das MCP regelt Authentifizierung, Zugriff, Verschlüsselung und Nachvollziehbarkeit, während Commvault erklärt, dass Kundendaten nicht zum Trainieren externer Modelle verwendet werden. Privater Early Access beginnt im November 2025 auf der SHIFT 2025, öffentlicher Early Access ist für Anfang 2026 vorgesehen, und die allgemeine Verfügbarkeit ist für Frühjahr 2026 geplant. Die Funktion ermöglicht es Benutzern, Backups über SaaS, Cloud und hybride Arbeitslasten mithilfe natürlicher Sprache innerhalb der unternehmensweiten Policy-Grenzen zu konfigurieren, auszuführen und zu überwachen.

Commvault (NASDAQ: CVLT) قدمت الذكاء الاصطناعي المُحاكي للمحادثة كواجهة للنسخ الاحتياطي والمرونة السيبرانية عبر خادمها Model Context Protocol (MCP)، وهو جسر قائم على السياسات إلى مساعدي GenAI بما في ذلك ChatGPT Enterprise و Claude.

يحكم MCP المصادقة والوصول والتشفير والقابلية للتدقيق بينما تقول Commvault إن بيانات العملاء لا تُستخدم لتدريب نماذج خارجية. يبدأ الوصول المبكر الخاص في نوفمبر 2025 في SHIFT 2025، وهدف الوصول المبكر العام إلى بداية 2026، وتخطط الشركة للإتاحة العامة في الربيع 2026. تتيح الميزة للمستخدمين تكوين النسخ الاحتياطي وتشغيله ومراقبته عبر SaaS والسحابة وأعباء العمل الهجينة من خلال اللغة الطبيعية ضمن حواجز سياسة المؤسسة.

Commvault (NASDAQ: CVLT) 通过其 Model Context Protocol (MCP) 服务器引入对话式 AI 作为备份和网络弹性界面,是一个基于策略的桥梁,连接到 GenAI 助手,包括 ChatGPT Enterprise 和 Claude。

MCP 负责身份验证、访问、加密和可审计性,同时 Commvault 表示不会将客户数据用于训练外部模型。私有早期访问将于 2025 年 11 月 在 SHIFT 2025 开始,公开早期访问目标为 2026 年初,一般可用性计划于 2026 年春。该功能让用户能够通过自然语言,在企业策略守则内配置、运行和监控 SaaS、云端和混合工作负载的备份。

Positive
  • Private early access starting November 2025
  • Public early access targeted for early 2026
  • General availability planned for spring 2026
  • Integrates with ChatGPT Enterprise and Claude
  • Policy-based MCP for authentication, access, and audit
Negative
  • Availability depends on supported enterprise GenAI platforms
  • Conversational resilience initially limited to early-access users

Insights

Commvault introduces a conversational interface for backup via an MCP bridge to enterprise GenAI, speeding routine resilience tasks.

This approach replaces menu-driven workflows with natural-language interactions by connecting Commvault Cloud to enterprise GenAI platforms through a policy-enforcing Model Context Protocol (MCP) server. The product mechanism lets a GenAI assistant propose, authorize and trigger backup and recovery actions while the MCP mediates authentication, access and encryption, preserving customer data from being used to train external models.

Key dependencies include availability of supported GenAI platforms and the MCP early-access timetable: private early access in November at SHIFT 2025, public early access targeted for early 2026, and general availability in spring 2026. Watch adoption signals and integration breadth across SaaS, cloud, and hybrid workloads during these phases as proxies for commercial traction.

The MCP server frames conversational actions with policy, traceability, and role-based controls, aiming to align GenAI interactions with enterprise security needs.

The stated security model centralizes governance in Commvault's MCP, which governs authentication, access, encryption and audit trails while asserting no external model training on customer data. This design emphasizes traceability and role-based control, which matter for regulated environments that require logs of configuration and recovery actions.

Risks hinge on execution: reliability of policy enforcement, clarity of audit logs, and the exact scope of actions the GenAI may trigger. Monitor documented audit capabilities, proof points of enforced role separation, and integrations with existing SIEM or governance tools during private and public early access and before general availability in spring 2026.

New capabilities let enterprises safely automate data protection with the simplicity of ChatGPT Enterprise and Claude

TINTON FALLS, N.J., Oct. 29, 2025 /PRNewswire/ -- Commvault (NASDAQ: CVLT), a leading provider of cyber resilience and data protection solutions for the hybrid cloud, today announced that conversation has become the new interface for managing enterprise resilience. This is made possible through Commvault's Model Context Protocol (MCP) server, a policy-based bridge between enterprise systems and popular GenAI assistants like OpenAI's ChatGPT Enterprise and Anthropic's Claude. Users can interact with Commvault Cloud in simple natural language to configure, manage, and execute resilience tasks – from setup to status checks and corrective actions – with the security enterprises demand. It's that easy.

With this innovation, Commvault is bringing human-level simplicity to cyber resilience, allowing users to communicate with Commvault Cloud just as they would to a colleague – naturally, safely, and within enterprise policy guardrails.

This creates a new world of opportunities to safely accelerate and automate resilience activities through conversation. Users can make straightforward, everyday requests to set up, run, and monitor the protection of the workloads they rely on across SaaS, cloud, and hybrid environments – but the true innovation lies in how they interact: through natural, conversational exchanges with Commvault Cloud.

A conversation between the user and the GenAI assistant with Commvault's MCP server running in the background, could look something like this:

  • User: "Is my instance of Docusign backed up?"
  • GenAI response: "You don't have a Docusign backup set up yet. Would you like me to set that up so that you have the necessary configuration in place?"
  • User: "Yes."
  • GenAI response: "Perfect, I'll set that up for you now" and the AI assistant may follow up with the job ID and additional questions like, "Would you like me to back this up now and set up the backups on a repeatable schedule?"

Commvault's conversational integration doesn't just answer questions – it carries out real, authorized actions to configure and run backup and resilience tasks, all within enterprise policies.

This same conversational experience applies across all workloads protected by Commvault Cloud, not just a single application, giving teams a consistent, voice- or text-driven way to manage protection at scale. For more on how this works and to see this in action, watch this short demo and read today's blog.

"With this kind of AI simplicity, we can spend less time managing routine backup jobs and more time thinking about how to strengthen our resilience strategy," said Christopher N. Colla, Vice President of Information Technology & CIO at B&G Foods. "It's so easy to ask our AI assistant to handle a backup or check a recovery status — it's the same way we ask it to write an email or summarize a report. Now, that same simplicity applies to keeping our data safe."

"Commvault's conversational AI is a pragmatic application of GenAI for data protection," said Johnny Yu, Research Manager, IDC. "Its focus isn't AI autonomy but rather optimizing the interface between the data protection tool and the human user. That said, it does lay the groundwork for AI autonomy by creating traceability and accountability for every AI action."

"At Commvault, we're moving beyond conversational interfaces to enable agentic resilience - where AI can act on behalf of teams, safely and transparently," said Pranay Ahlawat, Chief Technology and AI Officer at Commvault. "By adopting the Model Context Protocol, we're giving enterprises the foundation to automate recovery and protection workflows within the guardrails of the NIST Risk Management Framework - auditable, policy-driven, and role-based access controlled. This is how we bring simplicity and trust together in the age of AI operations."

Enabling Safe Use of GenAI in Cyber Resilience
Every conversational interaction with Commvault Cloud takes place through Commvault's policy-based MCP server, which governs authentication, access, and encryption. In addition, Commvault does not use or train external AI models with customer data or inputs. Customer data remains protected under Commvault's privacy and security policies, and external GenAI platforms operate under their own customer-managed controls. These built-in safeguards help maintain traceability, auditability, and compliance with enterprise-grade data protection standards – so simplicity never comes at the cost of security.

Key Customer Benefits

  • Conversational simplicity: Manage resilience tasks through natural, everyday dialogue.
  • Trusted automation: AI-assisted interactions are governed by Commvault's built-in compliance and data security controls.
  • Speed and clarity: Check status, launch jobs, or view protection coverage in seconds simply by asking.
  • Comprehensive coverage: Works across all workloads protected by Commvault Cloud – in SaaS, cloud, and hybrid environments.

Availability 
Conversational Resilience capabilities will align with the availability of supported enterprise GenAI platforms, including ChatGPT Enterprise and Claude. Additional integrations with other enterprise GenAI assistants are under evaluation.

Commvault's MCP server will enter private early access in November at Commvault SHIFT 2025, with public early access targeted for early 2026 and general availability in spring 2026.

Learn More at SHIFT 2025
Commvault's conversational resilience capabilities and the introduction of its Data Rooms offering, also announced today, underscore the company's leadership in bringing together cyber resilience and responsible AI.

To hear much more about these offerings and get a first-hand look at new announcements that will transform AI and cyber resilience, please join Commvault at SHIFT 2025, in person in New York City on November 11-12 (register here), or virtually on November 19 (register here). 

About Commvault
Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience, helping more than 100,000 organizations keep data safe and businesses resilient and moving forward. Today, Commvault offers the only cyber resilience platform that combines the best data security and rapid recovery at enterprise scale across any workload, anywhere—at the lowest TCO.

Cision View original content to download multimedia:https://www.prnewswire.com/news-releases/commvault-introduces-conversational-ai-as-the-interface-for-backup-and-cyber-resilience-302597585.html

SOURCE Commvault

FAQ

What did Commvault (CVLT) announce on October 29, 2025 about conversational AI?

Commvault announced conversational AI for backup using its MCP server to connect Commvault Cloud with GenAI assistants like ChatGPT Enterprise and Claude.

When will Commvault's conversational resilience MCP server be available for CVLT customers?

Private early access begins in November 2025, public early access is targeted for early 2026, and general availability is planned for spring 2026.

How does Commvault (CVLT) protect customer data when using GenAI assistants?

Commvault says the MCP server governs authentication, access, encryption, and auditability and that customer data is not used to train external AI models.

Which GenAI platforms are initially supported by Commvault's conversational resilience for CVLT?

Initial support aligns with enterprise GenAI platforms including ChatGPT Enterprise and Claude.

What tasks can users perform with Commvault's conversational AI for CVLT?

Users can configure, run, monitor backups, check protection coverage, and execute corrective actions across SaaS, cloud, and hybrid workloads via natural language.
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