Crexendo Names Santosh Panattu as Senior Vice President of Infrastructure and Global Cloud Operations

Rhea-AI Summary

Crexendo (NASDAQ:CXDO), a cloud communication platform and UCaaS provider, has appointed Santosh Panattu as Senior Vice President of Infrastructure and Global Cloud Operations. Panattu brings nearly 20 years of experience in cloud infrastructure and operational excellence.

Previously at RingCentral for over 10 years, Panattu served as Vice President of Engineering, DevSecOps & SRE, where he managed cloud operations for over 7 million users. His achievements include implementing 99.999% reliability and reducing mean time to resolution by 50%. He holds 11 patents and will oversee Crexendo's infrastructure and global engineering support.

Positive

• Appointment of highly experienced executive with proven track record in UCaaS industry
• New SVP brings expertise in managing large-scale operations (7M+ users)
• Track record of achieving 99.999% reliability and 50% reduction in resolution time
• Addition of technical innovation capability with 11 patents in relevant technologies

Negative

• None.

PHOENIX, AZ / ACCESS Newswire / August 25, 2025 / Crexendo^®, Inc. (NASDAQ:CXDO), an award-winning software technology company that is a premier provider of cloud communication platform software and unified communication as a service (UCaaS) offerings, including voice, video, contact center, and managed IT services tailored to businesses of all sizes, is proud to announce the appointment of Santosh Panattu as its new Senior Vice President of Infrastructure and Global Cloud Operations. Mr. Panattu brings nearly two decades of experience in scaling mission-critical infrastructure, driving operational excellence, and leading high-performing global engineering teams in the Unified Communications and SaaS industries.

Over the course of more than 10 years at RingCentral, Mr. Panattu held senior leadership roles including Vice President of Engineering, DevSecOps & SRE, where he was responsible for cloud operations supporting over 7 million end-users worldwide. He spearheaded initiatives that delivered 99.999% reliability, reduced mean time to resolution by 50%, and implemented observability frameworks and AI-driven automation that improved performance, security, and customer satisfaction. He also drove multi-cloud cost optimization strategies and led global engineering teams across large-scale, complex deployments.

"Santosh's appointment underscores our commitment to delivering the most reliable, secure, and innovative unified communications platform in the industry," said Jeff Korn, CEO of Crexendo. "His deep expertise in cloud infrastructure, AI-driven observability, and global operations will be instrumental as we continue to scale our award-winning platform and support the growing demands of our enterprise and SMB customers worldwide."

"I am honored to join Crexendo at such an exciting time in its growth journey," said Mr. Panattu. "Having spent my career designing and operating large-scale, high-reliability systems, I look forward to applying that experience to further enhance Crexendo's infrastructure and ensure our customers benefit from the most secure, reliable, and scalable platform in the UCaaS market."

Santosh Panattu holds a Bachelor of Science in Electrical and Electronics Engineering from NIT Calicut, and has completed executive programs at the Stanford Graduate School of Business. He is also an innovator with 11 patents in Networking, Quality of Service, and Data Analytics, and is a certified AWS Solutions Architect.

In his new role, Mr. Panattu will oversee all aspects of Crexendo's infrastructure, cloud operations, and global engineering support, ensuring the company continues to deliver best-in-class service reliability and performance across all divisions.

About Crexendo
Crexendo, Inc. is an award-winning software technology company that is a premier provider of cloud communication platform and services, video collaboration and managed IT services tailored to businesses of all sizes. Our solutions currently support over six million end users globally, through our extensive global network of over 235 cloud communication platform software subscribers and our direct retail offering. For more information, please visit www.crexendo.com.

Safe Harbor Statement
This press release contains forward-looking statements. The Private Securities Litigation Reform Act of 1995 provides a "safe harbor" for such forward-looking statements. The words, "believe,'' "expect,'' "anticipate,'' "estimate," "will'' and other similar statements of expectation identify forward-looking statements. Specific forward-looking statements in this press release include information about Crexendo (i) believing Santosh's appointment underscores its commitment to delivering the most reliable, secure, and innovative unified communications platform in the industry; (ii) believing Santosh's deep expertise in cloud infrastructure, AI-driven observability, and global operations will be instrumental as it continue to scale its award-winning platform and support the growing demands of its enterprise and SMB customers worldwide; (iii) Santosh being honored to join Crexendo at such an exciting time in its growth journey and (iv) with Santosh having spent his career designing and operating large-scale, high-reliability systems, and looking forward to applying that experience to further enhance Crexendo's infrastructure and ensure our customers benefit from the most secure, reliable, and scalable platform in the UCaaS market.

Crexendo Contact:
Doug Gaylor
President and Chief Operating Officer
dgaylor@crexendo.com
602-732-7990

SOURCE: Crexendo, Inc.

View the original press release on ACCESS Newswire

FAQ

Who is the new SVP of Infrastructure at Crexendo (NASDAQ:CXDO)?

Santosh Panattu has been appointed as Senior Vice President of Infrastructure and Global Cloud Operations at Crexendo, bringing nearly two decades of experience in cloud infrastructure and operations.

What is Santosh Panattu's experience before joining Crexendo?

Panattu spent over 10 years at RingCentral as VP of Engineering, DevSecOps & SRE, managing cloud operations for over 7 million users worldwide and achieving 99.999% reliability.

How many patents does Crexendo's new SVP hold?

Santosh Panattu holds 11 patents in Networking, Quality of Service, and Data Analytics, and is also a certified AWS Solutions Architect.

What will be Santosh Panattu's responsibilities at Crexendo?

Panattu will oversee all aspects of Crexendo's infrastructure, cloud operations, and global engineering support, focusing on service reliability and performance across all divisions.

What are Santosh Panattu's key achievements at RingCentral?

At RingCentral, Panattu achieved 99.999% reliability, reduced mean time to resolution by 50%, and implemented AI-driven automation to improve performance, security, and customer satisfaction.