Crexendo's AI-Enhanced Cloud Communications Honored for Superior Usability and Exceptional Customer Satisfaction in G2's Winter 2025 Reports

Rhea-AI Summary

Crexendo (NASDAQ:CXDO) has achieved top rankings in G2's Winter 2025 Reports for VoIP, UCaaS, and Customer Communications Management. The company maintained its #1 position for Ease of Use for the eighth consecutive quarter, along with leading rankings in Native VoIP, CCaaS Option, and voicemail features. Crexendo's platform has sustained a 4.9/5-star rating for 11 consecutive quarters.

The company was recognized as a top trending provider in G2's Winter 2025 Momentum Grid Reports, highlighting its innovation and growth. CEO Jeff Korn emphasized upcoming platform advancements, including Generative AI integration. Crexendo currently serves over 5 million end users globally and is recognized as the fastest-growing platform in the U.S.

According to G2's Chief Product Officer Sara Rossio, only about 10% of vendors appear in G2's quarterly Market Reports, making Crexendo's recognition particularly significant in the B2B software marketplace.

Positive

• Maintained #1 ranking for Ease of Use for 8 consecutive quarters
• Sustained 4.9/5 star rating for 11 consecutive quarters
• Serves over 5 million end users globally
• Ranked as fastest-growing platform in the U.S.
• Top rankings in multiple product features including Native VoIP and CCaaS

Negative

• None.

PHOENIX, AZ / ACCESS Newswire / January 16, 2025 / Crexendo®, Inc. (NASDAQ:CXDO), an award-winning software technology company that is a premier provider of cloud communication platform software and unified communication as service (UCaaS) offerings, including voice, video, contact center, and managed IT services tailored to businesses of all sizes, today proudly announced that its AI-powered cloud business communications platform has again earned top honors in G2's Winter 2025 Reports for VoIP, UCaaS, and Customer Communications Management. G2.com, the leading business software review platform, enables users to research and select solutions backed by real, verified customer reviews.

This marks the eighth consecutive quarter that Crexendo has been ranked #1 for Ease of Use, with #1 product feature rankings for Native VoIP, CCaaS Option, Voicemail to Email, Voicemail to SMS, and more. The company also retained top satisfaction ratings for Quality of Support, Ease of Doing Business With, and Users Most Likely to Recommend. Additionally, Crexendo was recognized as a top trending provider in G2's Winter 2025 Momentum Grid Reports, highlighting companies voted as the most innovative and fastest growing in their categories. Crexendo continues to uphold its impressive 4.9 out of 5-star rating, sustained for 11 consecutive quarters.

"Focusing on innovation, platform usability, and customer experience is at the heart of everything we do," said Jeff Korn, Crexendo CEO and Chairman. "We are especially excited about upcoming advancements in our platform, including the integration of cutting-edge Generative AI technology. This award confirms our hard work and ingenuity and supports that there is no better cloud telecom technology than the Crexendo cloud platform powered by NetSapiens."

Korn added, "We're proud to see our customers consistently share their positive feedback on G2.com about our technology-driven solutions. Crexendo is the fastest-growing platform in the U.S., serving over 5 million end users globally. These top rankings acknowledges the dedication of our team in delivering award-winning solutions, and we're deeply grateful for our customers' continued support."

"B2B software and services buyers are increasingly turning to peer feedback from trusted sources, like G2, to find the right solutions for their unique business needs," said Sara Rossio, Chief Product Officer at G2. "Appearing in a G2 quarterly report gives vendors a leg up, as buyers rely on these reports to guide them with the most recent insights stemming from authentic customer reviews."

"We typically see only around 10% of all vendors on G2 appear in our quarterly Market Reports, so it's a major accomplishment that Crexendo has been recognized in Winter 2025" continued Rossio. "We extend our congratulations to Crexendo for receiving praise through authentic customer reviews, powering its rankings on the world's largest and most trusted software marketplace."

About Crexendo
Crexendo, Inc. is an award-winning software technology company that is a premier provider of cloud communication platform software and unified communications as a service (UCaaS) offering, including voice, video, contact center, and managed IT services tailored to businesses of all sizes. Our cloud communications software solutions currently support over five million end users globally, through an extensive network of over 230 cloud communication platform software subscribers and our direct retail offering.

About G2
G2 is the world's largest and most trusted software marketplace. More than 100 million people annually - including employees at all Fortune 500 companies - use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation and grow their business - including Salesforce, HubSpot, Zoom, and Adobe. To learn more about where you go for software, visit www.g2.com and follow us on LinkedIn.

Safe Harbor Statement
This press release contains forward-looking statements. The Private Securities Litigation Reform Act of 1995 provides a "safe harbor" for such forward-looking statements. The words "believe," "expect," "anticipate," "estimate," "will" and other similar statements of expectation identify forward-looking statements. Specific forward-looking statements in this press release include information about Crexendo (i) focusing on innovation, platform usability, and customer experience and it being at the heart of everything it does; (ii) being especially excited about upcoming advancements in our platform, including the integration of cutting-edge Generative AI technology; (iii) believing this award confirms hard work and ingenuity and supports that there is no better cloud telecom technology than the Crexendo cloud platform powered by NetSapiens; (iv) being proud to see our customers consistently share their positive feedback on G2.com about our technology-driven solutions; (v) believing these top rankings acknowledges the dedication of the team in delivering award-winning solutions and being deeply grateful for our customers' continued support.

For a more detailed discussion of risk factors that may affect Crexendo's operations and results, please refer to the company's Form 10-K for the year ended December 31, 2023, and 2024 Form 10-Qs as filed with the SEC. These forward-looking statements speak only as of the date on which such statements are made, and the company undertakes no obligation to update such forward-looking statements, except as required by law.

Contact Information
Doug Gaylor
President and Chief Operating Officer
dgaylor@crexendo.com
602-732-7990

SOURCE: Crexendo

View the original press release on ACCESS Newswire

FAQ

What rankings did Crexendo (CXDO) achieve in G2's Winter 2025 Reports?

Crexendo achieved #1 ranking for Ease of Use and top rankings in VoIP, UCaaS, and Customer Communications Management, with leading positions in Native VoIP, CCaaS Option, and voicemail features.

How many consecutive quarters has CXDO maintained its 4.9/5 star rating?

Crexendo has maintained its 4.9 out of 5-star rating for 11 consecutive quarters.

What is Crexendo's (CXDO) current global user base?

Crexendo serves over 5 million end users globally and is recognized as the fastest-growing platform in the U.S.

What new technology is CXDO planning to integrate into its platform?

Crexendo is planning to integrate cutting-edge Generative AI technology into its platform.

How does Crexendo's G2 recognition compare to other vendors?

According to G2, only about 10% of all vendors appear in their quarterly Market Reports, making Crexendo's recognition particularly significant.