Diebold Nixdorf Builds Self-Service Checkouts and Kiosk Systems in the U.S.

Rhea-AI Summary

Diebold Nixdorf (NYSE: DBD) has expanded its U.S. manufacturing capabilities by establishing a new retail technology production line at its North Canton, Ohio facility. The company is now producing self-service checkouts and kiosk systems domestically, focusing on serving Grocery, General Merchandise, Quick Service Restaurant (QSR), and Fuel & Convenience retailers.

The company is already manufacturing self-ordering kiosks for Tillster to serve major customers, including multiple Top 20 QSR chains. The production line also includes the DN Series® EASY family of self-service checkout solutions. This strategic move aims to ensure better supply chain control, enhanced responsiveness, and localized delivery for U.S. customers.

Positive

• Enhanced supply chain control and predictability through domestic manufacturing
• Strategic partnership with Tillster serving Top 20 QSR chains
• Improved flexibility and responsiveness to U.S. customer demands
• Expanded production capabilities align with company's regional growth objectives

Negative

• None.

Insights

Manufacturing & Supply Chain Expert

Diebold Nixdorf's new US manufacturing capabilities represent a strategic reshoring initiative that strengthens domestic supply chains and supports growth in retail self-service technology.

Diebold Nixdorf's establishment of a new retail technology production line in North Canton, Ohio represents a significant strategic reshoring initiative that addresses several critical business objectives. This manufacturing expansion enables the company to produce self-service checkout solutions and self-ordering kiosks domestically, which provides tangible advantages in today's complex supply chain environment.

The timing of this expansion is particularly strategic given ongoing global supply chain vulnerabilities. By localizing production, Diebold Nixdorf gains substantial operational benefits including reduced logistics costs, shorter lead times, and decreased exposure to international shipping disruptions. This approach aligns with broader industry trends toward supply chain regionalization to enhance resilience.

The facility's focus on the DN Series® EASY family of modular checkout solutions demonstrates the company's commitment to serving high-growth retail segments including Grocery, General Merchandise, QSR, and Fuel & Convenience. The existing partnership with Tillster to supply major QSR chains indicates the company has already secured meaningful revenue channels for these domestically produced units.

From a manufacturing perspective, the consolidation of production capabilities provides Diebold Nixdorf with greater quality control, production flexibility, and intellectual property protection. The ability to rapidly adapt manufacturing processes to customer requirements represents a competitive advantage in the retail technology space where customization is increasingly valued.

This investment in domestic manufacturing capacity shows management's confidence in the growth trajectory of retail automation technology, particularly as labor challenges continue to drive adoption of self-service solutions across multiple retail verticals. The expansion enhances Diebold Nixdorf's ability to capitalize on this market momentum while simultaneously addressing customer concerns about supply chain reliability.

New retail technology production line in North Canton, Ohio helps ensure continuity and localized delivery for domestic customers

NORTH CANTON, Ohio, May 29, 2025 /PRNewswire/ -- Diebold Nixdorf (NYSE: DBD), a world leader in transforming the way people bank and shop, has recently extended its U.S.-based production capabilities by establishing a new retail technology line at its North America manufacturing facility in North Canton, Ohio.

Combined with the company's supply chain strategy, this in-house manufacturing approach provides quality, responsiveness and full customer focus for domestic Grocery, General Merchandise, Quick Service Restaurant (QSR) and Fuel & Convenience retailers. This enhancement is a result of Diebold Nixdorf's strategic approach to managing global supply chains and production to achieve greater control and predictability in its manufacturing processes.

Diebold Nixdorf is already building self-ordering kiosks for Tillster, its strategic software and distribution partner in the QSR space, in order to serve major customers, including multiple Top 20 QSR chains in the region.

Perse Faily, chief executive officer at Tillster, said: "Diebold Nixdorf's in-house manufacturing approach enables quick adaptation to customer demands, while the expanded U.S. manufacturing capabilities deliver more reliable supply chains, greater flexibility, and the certainty that we can execute large-scale rollouts seamlessly and on schedule."

The production range of the new retail line in North Canton also includes self-service checkout solutions like the modular DN Series^® EASY family, enabling various deployment options based on a single platform concept and primarily deployed in the Grocery and General Merchandise industry verticals.  

Ilhami Cantadurucu, executive vice president, Global Retail at Diebold Nixdorf, said: "We are delighted to manufacture for our U.S. customers within the country. Not only does this give us greater flexibility, the new production line has also come at exactly the right time, both with respect to our growth objectives in the region and the current macroeconomic environment. In combination with our strong services capabilities, the localization of our solutions delivery gives our North America-based customers additional confidence that they can rely on us to meet their needs."

About Diebold Nixdorf
Diebold Nixdorf (NYSE: DBD), Incorporated, automates, digitizes and transforms the way people bank and shop. As a partner to the majority of the world's top 100 financial institutions and top 25 global retailers, our integrated solutions connect digital and physical channels conveniently, securely and efficiently for millions of consumers each day. The company has a presence in more than 100 countries with approximately 21,000 employees worldwide. Visit www.dieboldnixdorf.com for more information.

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SOURCE Diebold Nixdorf, Incorporated

FAQ

What is Diebold Nixdorf (DBD) manufacturing at its North Canton facility?

Diebold Nixdorf is manufacturing self-service checkouts, including the DN Series® EASY family, and self-ordering kiosk systems for various retail sectors including Grocery, General Merchandise, QSR, and Fuel & Convenience retailers.

Who is Diebold Nixdorf's strategic partner for QSR kiosks?

Tillster is Diebold Nixdorf's strategic software and distribution partner in the QSR space, serving multiple Top 20 QSR chains in the region.

What are the benefits of DBD's new U.S. manufacturing facility?

The facility provides better supply chain control, increased responsiveness, enhanced flexibility, and ensures reliable local delivery for U.S. customers.

Which retail sectors does Diebold Nixdorf's new production line serve?

The production line serves Grocery, General Merchandise, Quick Service Restaurant (QSR), and Fuel & Convenience retailers in the U.S.