EDEKA Beckesepp Uses Self-Service Checkouts with AI-powered Fresh Produce Recognition and Age Verification Solutions from Diebold Nixdorf

Rhea-AI Summary

Diebold Nixdorf (NYSE: DBD) has implemented advanced AI-powered self-service checkout solutions at EDEKA Beckesepp's new store in Waltershofen, Germany. The installation features two key technologies: Vynamic® Smart Vision | Fresh Produce Recognition for automated fruit and vegetable identification, and Vynamic® Smart Vision | Age Verification for automated age checking of restricted items.

The 920-square-meter store operates with staff during regular hours and autonomously from 6 PM to midnight. The AI solutions streamline checkout processes by eliminating manual produce selection and reducing staff interventions for age verification. The system is GDPR-compliant and doesn't store personal data. EDEKA Beckesepp plans to expand this technology to additional locations.

Positive

• Implementation of AI-powered self-service checkout solutions expands DBD's market presence in Germany
• Technology enables extended store hours (6 PM to midnight) without staff, increasing revenue potential
• Planned expansion to additional EDEKA Beckesepp stores indicates strong client satisfaction
• Solution reduces operational costs by minimizing required staff interactions

Negative

• High initial investment required for AI technology implementation
• Potential customer resistance to automated systems and self-service checkout

Insights

Retail Technology Analyst

Diebold Nixdorf's AI checkout solutions at EDEKA store demonstrate practical innovation with expansion potential, addressing key self-checkout pain points.

This implementation at EDEKA Beckesepp represents a strategic win for Diebold Nixdorf in the competitive retail technology space. The company has deployed two high-value AI solutions that address persistent challenges in self-checkout adoption: fresh produce identification and age verification for restricted purchases.

The Vynamic Smart Vision technology eliminates one of the most significant friction points in self-checkout - the cumbersome process of manually searching for and selecting fresh produce items. By automating this process with camera-based recognition, the solution improves transaction speed and accuracy while reducing customer frustration.

Similarly, the automated age verification system solves another critical pain point by reducing staff interventions for purchasing age-restricted items. This GDPR-compliant solution is particularly valuable in privacy-conscious European markets, where retailers must balance convenience with regulatory compliance.

What's particularly noteworthy is how these technologies enable EDEKA Beckesepp's innovative staffless evening operations (6 PM to midnight), creating a 24-hour shopping experience without 24-hour staffing costs. This demonstrates the technology's role in enabling new retail business models that can increase revenue opportunities while controlling labor expenses - a compelling value proposition in today's challenging retail environment.

The press release indicates EDEKA Beckesepp is already planning implementations at additional locations, suggesting strong customer satisfaction with the initial deployment and potential for expanded business for Diebold Nixdorf within this account. While this announcement involves a single customer, it showcases Diebold Nixdorf's ability to deliver sophisticated AI solutions that address real-world retail challenges beyond their traditional banking technology focus.

New store in Waltershofen enables faster, more convenient purchase of fruits and vegetables and age-restricted goods

NORTH CANTON, Ohio, June 24, 2025 /PRNewswire/ -- Diebold Nixdorf (NYSE: DBD), a world leader in transforming the way people shop, has equipped the new EDEKA Beckesepp store in Waltershofen, Germany with self-service checkouts featuring its Smart Vision technology-based solutions for automated fruit and vegetable recognition and age verification. This allows EDEKA Beckesepp to make the checkout process easier for customers while reducing the number of employee interactions required at the self-service checkouts, giving them more time for direct customer service and daily tasks in the store.

With Vynamic^® Smart Vision | Fresh Produce Recognition, customers at EDEKA Beckesepp can easily and correctly capture products without barcodes, such as fresh fruits and vegetables, directly at the self-service checkout. A camera placed on top of the scale, combined with sophisticated algorithms, identifies items and their quantities, which is then shown on the display. This eliminates the manual selection of fresh produce for customers or weighing and affixing a price label in the fresh produce section.

The Vynamic^® Smart Vision I Age Verification solution allows EDEKA Beckesepp's customers to automatically check their age. Thus, the purchase of age-restricted items such as alcoholic beverages can be approved at the self-service checkout during the day. When an age-restricted item is scanned, customers are given the option to opt for automatic age recognition. Once consent is given, a camera installed in the system analyzes the customer's facial characteristics using advanced AI algorithms to determine their age. The transaction can be continued if the customer's age is above a predefined threshold. The attendants in the store during daytime operations only have to check customers who fall below this age limit or opt out of automatic age recognition. This system is GDPR-compliant as the process does not involve facial recognition, nor does it store images or other customer information.

If customers wish to purchase age-restricted items outside of the daytime opening hours, access to the store happens via an ID card, which then authorizes them to make the purchase.

Johannes Ruf, owner of EDEKA Beckesepp, said: "When planning the new store, it was important for us to fulfill our role as a local supplier and combine customer convenience with optimum staff deployment. While the self-service checkouts also allow us to operate at night, the two AI-based solutions minimize two of the most frequently cited hurdles that customers mention when using self-service solutions: The lengthy search for the right item when registering fresh goods and the personal interaction for the purchase of age-restricted goods."

The new EDEKA Beckesepp in Waltershofen is located in a combined residential and commercial building. On around 920 square meters, customers are offered a central, inner-city local supply. In addition to daytime operations, the store will operate without staff from 6 p.m. to midnight to allow customers flexible shopping times. EDEKA Beckesepp is already planning to equip additional stores with the self-service and AI technology from Diebold Nixdorf.

Leyla Feghhi, head of Retail Sales in the DACH region at Diebold Nixdorf, said: "EDEKA Beckesepp is another excellent example of how our self-checkout and AI technologies support retailers in implementing modern store concepts. Consumers can shop at a time and in a way that suits them best and benefit from a faster and more intuitive process at the self-service checkouts, which makes them less dependent on staff on site. With our first-class services, we also ensure our technology is always ready to use."  

About EDEKA Beckesepp

Firmly rooted in the region, Beckesepp has been relying on tradition for over 125 years, always moving with the times. With the opening in Waltershofen, owner Johannes Ruf operates 10 supermarket locations with bakery stores in service or self-service as well as four separate bakeries with cafés in Freiburg and the surrounding area. Visit www.beckesepp.de for more information.

About Diebold Nixdorf

Diebold Nixdorf (NYSE: DBD), Incorporated, automates, digitizes and transforms the way people bank and shop. As a partner to the majority of the world's top 100 financial institutions and top 25 global retailers, our integrated solutions connect digital and physical channels conveniently, securely and efficiently for millions of consumers each day. The company has a presence in more than 100 countries with approximately 21,000 employees worldwide. Visit www.dieboldnixdorf.com for more information.

X: @DieboldNixdorf
LinkedIn: www.linkedin.com/company/diebold
Facebook: www.facebook.com/DieboldNixdorf
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SOURCE Diebold Nixdorf, Incorporated

FAQ

What AI technologies has Diebold Nixdorf (DBD) implemented at EDEKA Beckesepp?

Diebold Nixdorf has implemented two key AI technologies: Vynamic® Smart Vision | Fresh Produce Recognition for automated fruit and vegetable identification, and Vynamic® Smart Vision | Age Verification for automated age checking of restricted items.

How does DBD's AI-powered age verification system work at EDEKA Beckesepp?

The system uses a camera and AI algorithms to analyze facial characteristics to determine age, without storing personal data or images. It's GDPR-compliant and only requires staff intervention for customers below the age threshold or those who opt out.

What are the operating hours for EDEKA Beckesepp's new AI-powered store?

The store operates with staff during regular daytime hours and functions autonomously from 6 PM to midnight, enabling extended shopping hours.

How does Diebold Nixdorf's fresh produce recognition system benefit retailers?

The system uses AI-powered cameras to automatically identify fruits and vegetables at checkout, eliminating the need for manual selection or pre-weighing, reducing staff intervention and improving checkout efficiency.

What are EDEKA Beckesepp's expansion plans for DBD's AI technology?

EDEKA Beckesepp is planning to implement Diebold Nixdorf's self-service and AI technology across additional store locations, though specific numbers weren't disclosed.