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My Quest Story - Eddy Hurst

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Quest Diagnostics experiences positive growth and transformation as highlighted in a recent press release. The company is thriving in various aspects, showcasing strong financial performance and strategic business decisions.
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NORTHAMPTON, MA / ACCESSWIRE / March 20, 2024 / Quest Diagnostics

Life is good. We've all heard this saying used to describe past and current sentiments. It is often said to gauge our emotional, professional, personal, and even financial goals. When I decided to leave the retail management sector to use transferable skillsets, I never expected how rewarding it would be. No longer am I working 80 hours a week to execute on every holiday sales event, prepping for inventories for 6 weeks in a 130k-square-foot big box, or worrying about daily sales, shrink, etc.

Although that was rewarding in many ways, my current role as a Logistics Manager for Quest Diagnostics has a whole different level of rewards. We all know how important our couriers' responsibilities are delivering patients' specimens to our labs for testing, and I've been fortunate to watch it as a first shift and second shift Supervisor before being promoted to Manager. But if you don't know how the Route Service Representative (RSR) performs their role, I'm here to tell you it is a beautiful, choreographed dance every day and night. It is rewarding to watch the RSR be empowered to suggest and make changes that not only benefit Quest, but the client in many ways. They are in control of their route. I've seen RSRs blossom, knowing we put our trust in them to help make the right decision that impacts quality and specimen arrival times to labs, reduces nonproductive stops, and conveys accurate messages so any number of people covering the route can do so successfully. RSRs are actively involved in daily route updates and optimizations. It is their tribal knowledge that helps us achieve the most productivity and efficiencies. I am proud to lead a team toward our shared common goals of Quality, Service, Safety, and Productivity. I appreciate Quest Diagnostics leadership for having trust in me to deliver results and take care of our employees who make it happen every day. Life is good.

View additional multimedia and more ESG storytelling from Quest Diagnostics on 3blmedia.com.

Contact Info:
Spokesperson: Quest Diagnostics
Website: https://www.3blmedia.com/profiles/quest-diagnostics
Email: info@3blmedia.com

SOURCE: Quest Diagnostics



View the original press release on accesswire.com

Quest Diagnostics is experiencing positive growth and transformation.

Quest Diagnostics is thriving in various aspects, showcasing strong financial performance and strategic business decisions.
Quest Diagnostics, Inc.

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Health Services, Services to the Health Industry, Manufacturing, Dental Laboratories
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About DGX

quest diagnostics (nyse: dgx) empowers people to take action to improve health outcomes. derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. quest annually serves one in three adult americans and half the physicians and hospitals in the united states, and our 45,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives. the company offers physicians the broadest test menu (3,000+ tests), is a pioneer in developing innovative new tests, is the leader in cancer diagnostics, provides anatomic pathology (ap) services, & interpretive consultation through its medical & scientific staff of about 900 m.d.s & ph.d.s. the company reported 2014 revenues of $7.4 billion. quest diagnostics offers the most extensive clinical testing network in the u.s., with laborator