Deluxe Corp Stock Price, News & Analysis

Deluxe (NYSE: DLX) has received the 2024 Association of TeleServices International (ATSI) Call Center Award of Distinction for its Merchant Services customer care team. This marks the 12th consecutive year of recognition, demonstrating Deluxe's leadership in customer service.

Key highlights:

• Deluxe Merchant Services offers 24/7 customer support via phone, email, and chat
• The team maintains a 36-month average tenure among front-line representatives
• They handle approximately 15,000 calls per month
• 87% of inquiries were answered in under 30 seconds last year, a 13% improvement from the previous year

The ATSI award measures call-handling skills, including CRM capabilities, courtesy, professionalism, and response times. This recognition underscores Deluxe's commitment to providing exceptional customer service across multiple industry sectors.

Deluxe (NYSE: DLX), a Trusted Payments and Data Company, has announced inducement grants for John F. Rubinetti, III, its newly hired Senior Vice President and President of B2B Payments. The company agreed to grant Rubinetti restricted stock units worth $820,000 as an incentive to join Deluxe. On August 15, 2024, Rubinetti was granted 41,144 restricted stock units. This move highlights Deluxe's commitment to attracting top talent in the payments industry and strengthening its leadership team in the B2B payments sector.

Deluxe (NYSE: DLX), a trusted Payments and Data company, has elected Angela L. Brown to its Board of Directors. Brown, who served as President and CEO of Moneris Solutions until May 2023, brings extensive experience in merchant services and payment processing. She will serve on the Audit and Finance Committee and the Corporate Governance Committee.

Brown's background includes executive roles at MasterCard Worldwide, Fifth Third Bank, and Canadian Imperial Bank of Commerce. Her appointment is expected to provide valuable insights as Deluxe expands its merchant services business, particularly following the 2021 acquisition of First American Payments Systems.

Deluxe (NYSE: DLX) reported its Q2 2024 results, showing a 5.9% decrease in revenue to $537.8 million, while comparable adjusted revenue declined by 3.0%. Despite this, the company saw improvements in other key metrics:

- Net income increased 25% to $20.5 million
- GAAP diluted EPS grew 24.3% to $0.46
- Comparable adjusted diluted EPS rose 4.9% to $0.85
- Comparable adjusted EBITDA increased 1.6% to $101.8 million

Deluxe affirmed its 2024 guidance for adjusted EBITDA, adjusted diluted EPS, and free cash flow. The company's focus on core capital allocation priorities and reduced net debt levels supports its confidence in meeting full-year and long-term financial objectives.

Deluxe (NYSE: DLX), a modern Payments and Data company, has announced it will report its second quarter 2024 financial results on Wednesday, July 31, 2024, after the market closes. The company will host an open-access conference call at 5:00 p.m. ET (4:00 p.m. CT) on the same day to discuss the results. Interested parties can join the call by dialing 1-888-210-4748 (access code 7092711). A webcast with accompanying slides will be available on the company's investor relations website. For those unable to attend live, a replay will be accessible until midnight on August 7, 2024, by calling 1-800-770-2030 (access code 7092711).

Barry C. McCarthy, President and CEO of Deluxe, will be the 2024 inductee into the Technology Association of Georgia (TAG) Fintech Hall of Fame. McCarthy, who joined Deluxe in 2018, has transformed the company from a legacy check printer to a leader in digital payments and data solutions. Under his leadership, Deluxe processes nearly $3 trillion in payment volume annually and has achieved four consecutive years of organic revenue growth. McCarthy also orchestrated the largest acquisition in Deluxe's history with the 2021 purchase of First American Payments System.

McCarthy's contributions to the fintech industry are notable, including prior roles at First Data, Verisign, and Wells Fargo. He has been integral in innovations such as the launch of ApplePay and the creation of cloud-based ATMs. The induction will take place during Fintech South on August 27-28, 2024.

Deluxe (NYSE: DLX), a prominent Payments and Data company, has been recognized by Constellation Research Inc. on the Business Transformation 150 (BT150) list. This acknowledgment specifically highlights Yogaraj “Yogs” Jayaprakasam, SVP and Chief Technology and Digital Officer, for his leadership in leveraging technology for future innovation. This recognition adds to previous accolades, including the CIO 100 Award and being named one of America’s Most Trustworthy Companies by Newsweek for three consecutive years. The BT150 list honors global executives for their innovative use of technology to drive business transformation.

Deluxe (NYSE: DLX), a modern Payments and Data company, announced its participation in TD Cowen's 52nd Annual Technology, Media, and Telecom Conference. The event will feature a presentation by Barry McCarthy, President and CEO, and Chip Zint, SVP and CFO, on May 30 at 1:50 pm ET. The presentation will be accessible through a live webcast available on the company's investor relations website, with a replay option post-event.

Deluxe has announced the appointment of John Rubinetti as President of its B2B Payments business. Rubinetti brings extensive experience in Treasury and B2B payment solutions, having previously held senior roles at Fiserv, RBS/Citizens, American Express, and Bank of America Merchant Services.

At Deluxe, Rubinetti will focus on driving revenue growth, cultivating talent, and leading transformative initiatives in B2B payments.

His customer-centric approach has historically resulted in enhanced customer satisfaction and business success. CEO Barry McCarthy emphasized that Rubinetti's expertise will significantly advance Deluxe's B2B payments solutions.

Rubinetti expressed enthusiasm for joining a company with a strong history of innovation and is eager to contribute to its ongoing success.