CDS Visual Launches New Platform Enabling Collaboration Between Industrial Manufacturers and Partners
Dover (NYSE: DOV), through its CDS Visual business, launched CDS Partner Exchange to connect industrial manufacturers with their business partners.
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Dover (NYSE: DOV), through its CDS Visual business, launched CDS Partner Exchange to connect industrial manufacturers with their business partners.
The platform brings customer relationship management, enterprise resource planning, commerce and service systems into one environment for quoting, order processing and aftermarket support. It is available as a stand-alone partner portal or integrated with existing systems. Features include partner onboarding, product browsing and transactions, quotation workflows, warranty and return submissions, and partner engagement analytics. Partners can access orders, alerts and quotes through a single interface.
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CDS Partner Exchange connects CRM, ERP, commerce, and service systems to unify channel engagement, order processing, product visualization, quoting, service, and aftermarket support into a single environment. The platform enables a more connected, automated, and scalable partner ecosystem throughout the commercial lifecycle.
"The future of partner engagement is not simply about providing access to information; it is creating a connected and automated network where manufacturers and their partners can collaborate in real time," said Anna Harkins, General Manager at CDS Visual. "CDS Partner Exchange brings together the systems, workflows, and insights that power critical commercial processes, helping manufacturers reduce manual effort, improve visibility, and deliver better business outcomes for partners."
Key features of CDS Partner Exchange include:
- Self-Service Access: Provides partners, distributors, dealers, and customers with 24/7 access to view orders, alerts, and quotes through a single interface, lowering service costs while improving the user experience.
- Flexible Deployment Options: Offers a multi-tenant SaaS solution that can be configured as a stand-alone partner portal or integrated with existing ERP and e-commerce systems to unify product, parts, and service sales.
- Unified Partner Onboarding and Lifecycle Workflows: Streamlines onboarding, access provisioning, and ongoing partner management with configurable workflows.
- Advanced CRM-Integrated Partner Processes: Extends beyond standard CRM connectivity with workflow-driven integration, enabling seamless coordination between internal teams and partners.
- Deep ERP and Back-Office Integration: Natively connects partner interactions to ERP systems, eliminating transaction friction through real-time visibility into orders, inventory, pricing, and operational data.
- Embedded E-Commerce Experience Enhancing Workflows: Enables partners to browse products, manage favorites, and transact directly within the portal, bridging the gap between enablement and revenue execution.
- RFQ (Request for Quote) Workflow Orchestration: Supports structured quotation processes, accelerating deal cycles and improving pricing accuracy.
- Warranty and Returns Management: Simplifies the submission of warranty claims and returns with guided workflows and real-time status tracking.
- Content and Engagement Analytics: Provides visibility into partner activity and engagement, linking content usage and behavior to intent and outcomes.
Visit cdsvisual.com to learn more about CDS Partner Exchange.
About CDS Visual:
CDS Visual, a Dover company, is a cloud-based provider of visualization, commerce, and workflow automation solutions trusted by some of the world's leading industrial manufacturers. Its visual-first engineering and commercial experience platform transforms complex engineering and product data into connected, interactive digital experiences. Since 2005, CDS Visual has helped manufacturers empower customers, partners, sales teams, and service organizations to confidently explore and configure products, identify the right spare parts, follow digital work instructions, and complete transactions faster. Together, these capabilities help manufacturers grow revenue, improve productivity, reduce support costs, and make it easier to do business. Visit us at www.cdsvisual.com and follow us on LinkedIn for more information.
About Dover:
Dover is a diversified global manufacturer and solutions provider with annual revenue of over
CDS Visual Contact:
Cara Panaccio
(408) 550-8820
cpanaccio@cdsvisual.com
Dover Media Contact:
Adrian Sakowicz, VP, Communications
(630) 743-5039
asakowicz@dovercorp.com
Dover Investor Contact:
Jack Dickens, VP, Investor Relations
(630) 743-2566
jdickens@dovercorp.com
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SOURCE Dover