Welcome to our dedicated page for Amdocs news (Ticker: DOX), a resource for investors and traders seeking the latest updates and insights on Amdocs stock.
Amdocs Limited provides software products and services for communications and media companies, with news commonly centered on customer transformation programs, cloud modernization, digital business systems, and managed operations for telecom and media service providers. Company updates also cover its agentic AI strategy, including aOS, Cognitive Core, CES26, Store Genie, and software offerings that connect customer engagement, billing, ordering, assurance, and network operations.
Amdocs news also includes product launches such as eSIM traveler services, collaborations around application modernization and AI productivity research, global studies on AI-led customer experience, and governance changes involving executive leadership and the board of directors.
Amdocs (NASDAQ:DOX) announced a multi-year extension with Vodafone Germany to commercialize autonomous operations, modernize commercial systems and simplify IT architecture. The program will run fully in public cloud, use GenAI to reduce deployment cost, and complete via a gradual migration over the next three years.
Solutions will be showcased at Mobile World Congress Barcelona, March 2-5.
Amdocs (NASDAQ:DOX) released its 2026 global study, "AI Agent Personality Engineering: From Vision to Value," finding widespread consumer trust in AI agents and urging CSPs to embed trust, transparency, and tailored personalities into AI-led customer experiences.
The study surveyed ~7,000 consumers and 130 telecom leaders across 14 countries, reporting 77% baseline consumer trust, a 3x lift in advocacy from highly personalized agents, and a shift toward multiple AI personalities (56% plan deployments).
Amdocs (NASDAQ:DOX) announced a research collaboration with Stanford University's Software Engineering Productivity Research Group to study how large-scale AI integration affects enterprise software engineering productivity, code quality, and delivery performance.
The partnership will develop an outcome-driven measurement framework using de-identified engineering data, with Stanford retaining academic independence and publication rights.
Amdocs (NASDAQ:DOX) unveiled CES26 on March 2, 2026, an agent-driven BSS-OSS-Network suite powered by the Amdocs aOS Cognitive Core. CES26 embeds specialized AI agents across customer engagement, billing, ordering, assurance, and network operations to enable agent-led, autonomous telco processes.
The suite emphasizes composable commerce, telco-grade order management, low-code/no-code digital BSS, convergent billing across billers, API-first openness, TMF/3GPP/ETSI standards, digital twins, and closed-loop assurance to accelerate autonomous network and operations goals.
Amdocs (NASDAQ:DOX) launched the Amdocs eSIM Traveler Solution at MWC 2026 to help communications service providers reclaim roaming revenues by offering branded, instant eSIM data plans through CSP digital channels.
The solution is built on the Amdocs eSIM Cloud, spans more than 40 CSP partners and hundreds of customers, and aims to counter third‑party eSIM aggregators as pre‑arrival purchases grow.
Amdocs (NASDAQ:DOX) and AWS announced a multi-year strategic collaboration on February 27, 2026 to accelerate AI-driven telecom modernization. The partnership combines Amdocs' aOS agentic operating system with AWS AI and cloud services to speed migrations, enable autonomous networks, and monetize enterprise AI.
The collaboration targets agentic services, network digital twins, AI factories, and agentic contact centers, and is already active in a large-scale modernization program at a North American tier-1 operator. Joint demos will appear at MWC 2026.
Amdocs (NASDAQ:DOX) announced a collaboration with Microsoft to deliver AI-accelerated application modernization using Amdocs Agentic Services and Microsoft technologies, including Azure, Azure Open AI in Foundry Models, GitHub Copilot and Fabric IQ. The solution aims to speed cloud migration, refactoring and resilience at scale.
Amdocs will demo its cloud transformation agents at MWC 2026 with joint showcases at both companies' booths and partner demo corner pods.
Amdocs (NASDAQ:DOX) announced a collaboration with Google Cloud to deliver an agentic, AI-first telco contact center using Gemini Enterprise for CX integrated with Amdocs' Cognitive Core. The turn-key solution targets telco-specific care, commerce and operations, and will be showcased at MWC Barcelona, March 2-5, 2026.
The platform emphasizes telco-grade governance, end-to-end traceability, and pre-built agents for billing, roaming, plan changes, disputes, and personalized upsell/cross-sell.
Amdocs (NASDAQ:DOX) announced that CFO & COO Tamar Rapaport-Dagim will speak at the Morgan Stanley Technology, Media & Telecom Investor Conference on March 4, 2026 at 1:05 PM PT. The event will be webcast live and a replay will be available at the company's investor site.
The live webcast and replay can be accessed at https://investors.amdocs.com/.
Amdocs (NASDAQ:DOX) announced on February 9, 2026 that Gartner recognized it as the company to beat for AI in CSP Business Support Systems.
The recognition cites Amdocs' AI-native solution architecture, unified data platform, and execution focus as reasons it currently leads the BSS AI vendor race.