PLDT and Smart Complete Significant Milestone in Cloud Modernization Project with Amdocs and Expand Engagement to Include Data Platforms Upgrade and Migration
- Successful completion of major cloud modernization milestone with PLDT and Smart Communications
- Secured new agreement for next phase of modernization project
- Implementation of AI-driven platform enhancing operational capabilities
- Strategic expansion in the Philippines telecommunications market
- None.
Insights
Amdocs strengthens its position in telecom cloud services by expanding PLDT partnership with successful AWS migration and new contract.
Amdocs has reached a significant milestone in its cloud modernization project with PLDT and Smart, successfully migrating critical systems to AWS while securing a new agreement to expand the engagement. The completed phase delivered an advanced cloud operations platform that enhances PLDT's infrastructure agility, responsiveness, and operational resilience - critical capabilities for telecom operators facing digital transformation challenges.
What's particularly notable is the expansion into a new contract phase focusing on data platforms upgrade and migration, demonstrating Amdocs' ability to not only execute but also extend client relationships into additional service areas. This reflects the company's strategy of creating long-term revenue streams through phased modernization projects rather than one-time implementations.
The engagement showcases Amdocs' comprehensive cloud expertise, including strategy, planning consultancy, and security operations - positioning them as an end-to-end transformation partner rather than just a software provider. By implementing AI-driven platforms for a major Asia-Pacific telecom operator, Amdocs demonstrates its global capabilities in delivering next-generation cloud solutions that improve operational efficiency and customer experience.
This announcement reinforces Amdocs' strategic focus on cloud modernization services for communication service providers, a growing market segment as telecoms worldwide accelerate their cloud adoption to remain competitive. The AWS partnership also highlights Amdocs' commitment to collaborating with leading cloud providers, enhancing their value proposition in the telecommunications digital transformation space.
Multi-phase cloud migration to AWS equips Philippine operator and its subsidiary with scalable, AI-driven infrastructure, enhancing agility, performance, and innovation for next-gen customer experiences
JERSEY CITY, NJ / ACCESS Newswire / June 11, 2025 / Amdocs (NASDAQ:DOX), a leading provider of software and services to communications and media companies, announced the completion of a significant milestone in cloud modernization project with PLDT Inc. (PLDT), the leading telecommunications and digital service provider in the Philippines, and its wireless subsidiary Smart Communications, Inc. (Smart), migrating PLDT's business-critical systems and legacy applications to Amazon Web Services (AWS). Building on this success, Amdocs also expanded its long-standing engagement with PLDT and Smart, signing a new agreement to launch the next phase of the end-to-end cloud modernization project.
In the completed phase, Amdocs delivered an advanced cloud operations platform hosted on AWS. This platform significantly enhances PLDT and Smart's infrastructure agility, responsiveness, and operational resilience, empowering the Philippines-based operator to scale efficiently, optimize resources, and accelerate innovation-improving the overall customer experience for end users.
Throughout the project, Amdocs has led a holistic approach to cloud adoption and management-offering strategy, planning consultancy, and robust cloud security and operations services-to ensure a seamless rollout of the unified cloud operations platform. The project's next phase will focus on the upgrade and migration of PLDT and Smart's data platforms and additional core systems to AWS. This will further enhance production stability, business support, and provide a scalable, high-performance cloud infrastructure.
"The completion of this phase of our modernization project with Amdocs marks a significant milestone in our digital transformation journey," said Gilbert Gaw, First Vice President and Head of Information Technology and the Transformation Office, PLDT and Smart. "The new AI-driven platform brings the agility and intelligence we need to future-proof our operations and sets the stage for us to continuously innovate and deliver greater value to our customers."
"The decision to adopt leading-edge, cloud-native platforms to create better connected experiences for customers is a strategically important initiative for PLDT and Smart. We're proud to have partnered with them on this groundbreaking project, and excited to deepen our collaboration in the next phase," said Anthony Goonetilleke, Group President of Technology and Head of Strategy at Amdocs. "With our AI-powered platform delivered on AWS, PLDT and Smart are now better positioned to accelerate innovation, streamline operations, and focus on delivering next-generation digital services."
Amdocs will be showcasing its latest solutions at TM Forum's Digital Transformation World Ignite in Copenhagen, June 17-19.
Supporting Resources
Learn more about Amdocs amAIz Suite
Keep up with Amdocs news by visiting the company's website
About Amdocs
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of
Amdocs' Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters and years. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general macro-economic conditions, prevailing level of macroeconomic, business and operational uncertainty, including as a result of geopolitical events or other regional events or pandemics, as well as the current inflationary environment, and the effects of these conditions on the company's customers' businesses and levels of business activity, including the effect of the current economic uncertainty and industry pressure on the spending decisions of the company's customers, Amdocs' ability to grow in the business markets that it serves, Amdocs' ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, security incidents, including breaches and cyberattacks to our systems and networks and those of our partners or customers, potential loss of a major customer, our ability to develop long-term relationships with our customers, our ability to successfully and effectively implement artificial intelligence and Generative AI in the company's offerings and operations and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, Amdocs specifically disclaims any obligation to do so. These and other risks are discussed at greater length in Amdocs' filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2024 filed on December 17, 2024 and our Form 6-K furnished for the first quarter of fiscal 2025 on February 18, 2025, and for the second quarter of fiscal 2025 on May 19, 2025.
Media Contacts
Swati Sharma
Amdocs Public Relations
Email: swati.sharma4@amdocs.com
SOURCE: Amdocs Management Limited
View the original press release on ACCESS Newswire
FAQ
What is the significance of Amdocs (DOX) cloud modernization project with PLDT?
What is included in the next phase of Amdocs (DOX) agreement with PLDT?
How does the AWS migration benefit PLDT's operations?
What services did Amdocs (DOX) provide in the PLDT cloud modernization project?
When will Amdocs (DOX) showcase its solutions related to this project?
