ArrowXL Optimizes Last Mile Delivery and Unlocks Capacity with Descartes
Descartes Systems Group (NASDAQ: DSGX) announced that ArrowXL, the UK's largest two-person home delivery specialist, has implemented Descartes' route planning and execution solution to optimize their last-mile delivery operations. ArrowXL, managing over 2.6 million consumer deliveries annually with a fleet of 250 vehicles across 7 main hubs, has automated their planning processes to enhance efficiency and reduce CO2 emissions.
The cloud-based solution interfaces between ArrowXL and client systems, providing real-time visibility of delivery capacity. The company offers next-day, nominated day, and diary booking delivery appointments, along with white goods setup, furniture assembly, and WEEE recycling services. The implementation has helped ArrowXL streamline operations, maximize vehicle usage, and improve overall customer experience while covering 98% of the UK six days a week.
Descartes Systems Group (NASDAQ: DSGX) ha annunciato che ArrowXL, il principale specialista britannico nelle consegne a domicilio per due persone, ha adottato la soluzione di pianificazione e gestione dei percorsi di Descartes per ottimizzare le proprie operazioni di consegna dell'ultimo miglio. ArrowXL, che gestisce oltre 2,6 milioni di consegne ai consumatori ogni anno con una flotta di 250 veicoli distribuiti su 7 hub principali, ha automatizzato i processi di pianificazione per aumentare l'efficienza e ridurre le emissioni di CO2.
La soluzione basata su cloud si integra tra ArrowXL e i sistemi dei clienti, offrendo una visibilità in tempo reale della capacità di consegna. L'azienda propone appuntamenti di consegna per il giorno successivo, giorni specifici e prenotazioni in agenda, oltre a servizi di installazione di elettrodomestici, montaggio mobili e riciclo dei RAEE. L'implementazione ha permesso ad ArrowXL di semplificare le operazioni, massimizzare l'utilizzo dei veicoli e migliorare l'esperienza complessiva del cliente, coprendo il 98% del Regno Unito sei giorni alla settimana.
Descartes Systems Group (NASDAQ: DSGX) anunció que ArrowXL, el mayor especialista en entregas a domicilio para dos personas del Reino Unido, ha implementado la solución de planificación y ejecución de rutas de Descartes para optimizar sus operaciones de entrega de última milla. ArrowXL, que gestiona más de 2,6 millones de entregas al consumidor anualmente con una flota de 250 vehículos distribuidos en 7 centros principales, ha automatizado sus procesos de planificación para mejorar la eficiencia y reducir las emisiones de CO2.
La solución basada en la nube se conecta entre ArrowXL y los sistemas de los clientes, proporcionando visibilidad en tiempo real de la capacidad de entrega. La compañía ofrece citas de entrega al día siguiente, día seleccionado y reservas en agenda, junto con servicios de instalación de electrodomésticos, montaje de muebles y reciclaje de RAEE. La implementación ha ayudado a ArrowXL a optimizar sus operaciones, maximizar el uso de vehículos y mejorar la experiencia general del cliente, cubriendo el 98% del Reino Unido seis días a la semana.
Descartes Systems Group (NASDAQ: DSGX)는 영국 최대의 2인 가정 배달 전문업체인 ArrowXL이 데카르트의 경로 계획 및 실행 솔루션을 도입하여 라스트 마일 배송 운영을 최적화했다고 발표했습니다. ArrowXL은 7개의 주요 허브에 걸쳐 250대의 차량을 운영하며 연간 260만 건 이상의 소비자 배송을 관리하고 있으며, 계획 프로세스를 자동화하여 효율성을 높이고 CO2 배출을 줄였습니다.
클라우드 기반 솔루션은 ArrowXL과 고객 시스템 간의 인터페이스 역할을 하며 배송 용량을 실시간으로 확인할 수 있습니다. 회사는 익일 배송, 지정일 배송, 일정 예약 배송을 제공하며 가전제품 설치, 가구 조립, WEEE 재활용 서비스도 제공합니다. 이번 도입으로 ArrowXL은 운영을 간소화하고 차량 활용도를 극대화하며 전반적인 고객 경험을 개선했으며, 주 6일 영국의 98% 지역을 커버하고 있습니다.
Descartes Systems Group (NASDAQ : DSGX) a annoncé que ArrowXL, le plus grand spécialiste britannique de la livraison à domicile pour deux personnes, a mis en place la solution de planification et d'exécution des itinéraires de Descartes afin d'optimiser ses opérations de livraison du dernier kilomètre. ArrowXL, qui gère plus de 2,6 millions de livraisons aux consommateurs par an avec une flotte de 250 véhicules répartis sur 7 principaux hubs, a automatisé ses processus de planification pour améliorer l'efficacité et réduire les émissions de CO2.
La solution cloud fait le lien entre ArrowXL et les systèmes clients, offrant une visibilité en temps réel de la capacité de livraison. L'entreprise propose des rendez-vous de livraison le lendemain, à une date choisie et sur réservation, ainsi que des services d'installation d'électroménagers, de montage de meubles et de recyclage des DEEE. Cette mise en œuvre a permis à ArrowXL de rationaliser ses opérations, de maximiser l'utilisation des véhicules et d'améliorer l'expérience client globale tout en couvrant 98 % du Royaume-Uni six jours par semaine.
Descartes Systems Group (NASDAQ: DSGX) gab bekannt, dass ArrowXL, der größte britische Spezialist für Zwei-Personen-Heimlieferungen, die Routenplanungs- und Ausführungslösung von Descartes implementiert hat, um ihre Zustellprozesse in der letzten Meile zu optimieren. ArrowXL verwaltet über 2,6 Millionen Verbraucherlieferungen jährlich mit einer Flotte von 250 Fahrzeugen an 7 Hauptstandorten und hat seine Planungsprozesse automatisiert, um die Effizienz zu steigern und CO2-Emissionen zu reduzieren.
Die cloudbasierte Lösung fungiert als Schnittstelle zwischen ArrowXL und den Kundensystemen und bietet Echtzeit-Einblick in die Lieferkapazitäten. Das Unternehmen bietet Liefertermine am nächsten Tag, an einem bestimmten Tag sowie Terminbuchungen an und zusätzlich Dienstleistungen wie Haushaltsgeräteinstallation, Möbelmontage und WEEE-Recycling. Die Implementierung hat ArrowXL geholfen, die Abläufe zu optimieren, die Fahrzeugauslastung zu maximieren und das Kundenerlebnis insgesamt zu verbessern, während 98 % des Vereinigten Königreichs an sechs Tagen in der Woche abgedeckt werden.
- Implementation of automated route planning solution enhances operational efficiency
- Real-time optimization unlocks additional delivery capacity
- System integration provides improved visibility across the entire value chain
- Solution helps reduce CO2 emissions through optimized route planning
- None.
Insights
Descartes' route optimization technology enables ArrowXL to automate planning, unlock delivery capacity, and improve sustainability in UK operations.
This partnership between Descartes and ArrowXL represents a significant operational advancement for one of the UK's largest home delivery specialists. ArrowXL manages over 2.6 million consumer deliveries annually across the entire UK using a fleet of 250 vehicles from 7 main hubs and 8 outbases. The implementation of Descartes' cloud-based route planning solution addresses critical challenges in last-mile logistics.
The technology transformation delivers three key operational benefits: First, it automates previously manual planning processes, allowing ArrowXL's planning team to work more efficiently. Second, it optimizes vehicle utilization by reducing distance driven per delivery, which directly translates to increased capacity and reduced operational costs. Third, the solution creates real-time visibility of delivery capacity across systems, enabling both ArrowXL and its clients to make data-driven decisions.
What makes this implementation particularly valuable is how it addresses the complexity of ArrowXL's business model. The company offers multiple delivery options (Next-Day, Nominated Day, Diary Booking) and value-added services like white goods installation and WEEE recycling. Managing this diverse service portfolio efficiently requires sophisticated optimization capabilities beyond what manual systems can deliver.
The system also solves a specific geographical challenge by helping ArrowXL manage deliveries efficiently "where boundaries between delivery locations and team areas are unclear" - a common pain point in last-mile logistics that typically leads to inefficient routing and higher costs. By optimizing these edge cases, the solution helps minimize CO2 emissions while maximizing operational capacity.
LONDON and ATLANTA, May 21, 2025 (GLOBE NEWSWIRE) -- Descartes Systems Group (Nasdaq:DSGX) (TSX:DSG), the global leader in uniting logistics-intensive businesses in commerce, announced that ArrowXL, the U.K.’s largest and longest-established two-person home delivery and warehousing specialist, is using Descartes’ route planning and execution solution to automate and optimize last mile delivery route planning. This enables ArrowXL’s route planning team to plan and optimize routes for deliveries dynamically and more efficiently, unlocking transportation capacity for the organization.
“ArrowXL is focused on bespoke services centered around a customer-first approach,” said Rachel Hopkins, Chief Information Officer, ArrowXL. “With over 40 years’ experience completing deliveries for the U.K.’s leading retailers, e-tailers, and manufacturers, we manage over 2.6 million consumer deliveries annually and we’re growing. We cover 100 percent of the U.K., with
Descartes’ cloud-based last mile delivery solution helps distribution-intensive companies improve operational efficiency and customer experience. It supports dynamic delivery requirements, including same-day delivery. The Descartes solution improves route productivity by using advanced optimization technology to reduce the distance driven per delivery, which maximizes delivery capacity and reduces costs. In ArrowXL’s case, Descartes helps the company to manage deliveries efficiently where boundaries between delivery locations and team areas are unclear. Descartes also improves delivery sustainability with increased route productivity.
“We’re pleased our solution is playing an important role for ArrowXL in optimizing route planning and maintaining a high-level of customer experience,” said Gary Taylor, VP Sales, EMEA at Descartes. “ArrowXL delivers goods daily in the U.K. for some of the highest profile brands in ecommerce and on the high street. Automating route planning and helping planners to execute this function dynamically will continue to allow the business to unlock capacity, support with increasing revenue, and enable their own clients to provide more delivery slots to their customers, all of which improves overall customer experience and service levels.”
About ArrowXL
ArrowXL is the UK’s largest and longest-established two-person home delivery and warehousing specialist. We are committed to innovation and continuous improvement - investing in technology, new services and training. Learn more at https://www.arrowxl.co.uk/.
About Descartes
Descartes (Nasdaq:DSGX) (TSX:DSG) is the global leader in providing on-demand, software-as-a-service solutions focused on improving the productivity, security and sustainability of logistics-intensive businesses. Customers use our modular, software-as-a-service solutions to route, track and help improve the safety, performance and compliance of delivery resources; plan, allocate and execute shipments; rate, audit and pay transportation invoices; access global trade data; file customs and security documents for imports and exports; and complete numerous other logistics processes by participating in the world’s largest, collaborative multimodal logistics community. Our headquarters are in Waterloo, Ontario, Canada and we have offices and partners around the world. Learn more at www.descartes.com, and connect with us on LinkedIn and Twitter.
Global Media Contact
Cara Strohack
cstrohack@descartes.com
Cautionary Statement Regarding Forward-Looking Statements
This release contains forward-looking information within the meaning of applicable securities laws (“forward-looking statements”) that relate to Descartes’ route planning and execution solution offerings and potential benefits derived therefrom; and other matters. Such forward-looking statements involve known and unknown risks, uncertainties, assumptions and other factors that may cause the actual results, performance or achievements to differ materially from the anticipated results, performance or achievements or developments expressed or implied by such forward-looking statements. Such factors include, but are not limited to, the factors and assumptions discussed in the section entitled, “Certain Factors That May Affect Future Results” in documents filed with the Securities and Exchange Commission, the Ontario Securities Commission and other securities commissions across Canada including Descartes’ most recently filed management’s discussion and analysis. If any such risks actually occur, they could materially adversely affect our business, financial condition or results of operations. In that case, the trading price of our common shares could decline, perhaps materially. Readers are cautioned not to place undue reliance upon any such forward-looking statements, which speak only as of the date made. Forward-looking statements are provided for the purposes of providing information about management’s current expectations and plans relating to the future. Readers are cautioned that such information may not be appropriate for other purposes. We do not undertake or accept any obligation or undertaking to release publicly any updates or revisions to any forward-looking statements to reflect any change in our expectations or any change in events, conditions or circumstances on which any such statement is based, except as required by law.
FAQ
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