Herschel Parts Automates Multicarrier Shipping and Improves Cost Control with Descartes

In one shipment comparison, Herschel identified an $85 freight option versus approximately $200 for parcel shipping.

Rhea-AI Summary

Descartes Systems Group (Nasdaq: DSGX; TSX: DSG) announced that Herschel Parts is using its Pacejet shipping solution integrated with its enterprise resource planning system.

Herschel processes 98% of its shipments through one workflow covering parcel and less-than-truckload freight, which shares truck capacity with other shipments. The integration eliminated approximately 10 hours per week of manual data entry and made shipment information immediately available. Herschel also identified carrier options that can be 5% to 10% less expensive for individual shipments. Approximately 70% of its shipments move by less-than-truckload freight, with the balance shipped as parcel.

Key Figures

Shipments in one workflow: 98% Manual data entry eliminated: Approximately 10 hours per week Lower-cost carrier options: 5% to 10% less expensive +2 more

Shipments in one workflow

98%

Herschel shipments processed across parcel and LTL carriers

Manual data entry eliminated

Approximately 10 hours per week

After consolidating shipping workflows

Lower-cost carrier options

5% to 10% less expensive

Options identified for individual shipments

LTL shipment option

$85

One shipment example

Shipments moving by LTL

Approximately 70%

Herschel shipment mix

Key Terms

enterprise resource planning, less-than-truckload, accessorial charges, third-party logistics

4 terms

enterprise resource planning technical

"integrated with its enterprise resource planning (ERP) system"

Enterprise resource planning (ERP) is a comprehensive software system that helps organizations manage and coordinate their core activities—such as finance, supply chain, human resources, and manufacturing—within a single platform. It streamlines operations by providing real-time information, enabling better decision-making. For investors, ERP systems indicate how efficiently a company runs and can signal its ability to adapt and grow in a competitive market.

less-than-truckload technical

"parcel and less-than-truckload (LTL) carriers"

Less-than-truckload (LTL) is a freight shipping method where multiple customers share space on the same truck because each shipment is too small to fill a full truck. Like taking a shared taxi instead of hiring a car for just yourself, LTL can lower shipping costs and improve flexibility but adds handling steps and transit stops, so it matters to investors because it affects companies’ delivery speed, logistics costs, inventory timing and overall profit margins.

accessorial charges technical

"shipment dimensions and accessorial charges important to mode and carrier selection"

Accessorial charges are extra fees added on top of a base shipping or service price to cover special handling, delays, equipment use, or unusual delivery requirements — think of them as optional add‑ons like paying for a heavier suitcase or expedited delivery. They matter to investors because they affect a company’s true operating costs, pricing power and profit margins; unpredictable or rising accessorials can erode earnings and make forecasting cash flow harder.

third-party logistics technical

"freight and third-party logistics services in one place"

Third-party logistics (3PL) are firms that handle warehousing, shipping, order fulfillment and other supply-chain tasks for other companies—like hiring a moving company to store, pack and deliver your goods. Investors care because outsourcing these functions affects a company’s costs, delivery speed, ability to scale and exposure to disruptions; reliable, cost-effective 3PL partners can improve margins and growth, while problems or higher fees can weigh on revenue and customer satisfaction.

AI-generated analysis. How Rhea-AI works. Not financial advice.

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ATLANTA, Oct. 27, 2026 (GLOBE NEWSWIRE) -- Descartes Systems Group (Nasdaq:DSGX) (TSX:DSG), the global leader in uniting logistics-intensive businesses in commerce, announced that Herschel Parts, a global manufacturer and distributor of aftermarket agricultural replacement parts to businesses and consumers, is using the Descartes Pacejet™ multicarrier shipping solution integrated with its enterprise resource planning (ERP) system. Herschel is processing 98% of its shipments through one workflow spanning parcel and less-than-truckload (LTL) carriers. By consolidating shipping workflows and carrier rating, Herschel has eliminated approximately 10 hours per week of manual data entry, gained immediate shipment visibility and identified carrier options that can be 5% to 10% less expensive for individual shipments.

“We previously managed parcel, regional delivery and LTL shipping in separate systems and carrier portals, requiring employees to re-enter tracking numbers, freight costs, weights and other shipment details. Some information did not reach our legacy ERP system until an overnight update, delaying visibility for customer service,” said Lori Archibold, Enterprise Systems Manager at Herschel Parts. “On an accelerated timetable, we deployed a new ERP system integrated with Descartes Pacejet, eliminating extra work and lowering shipping costs. Tracking information and shipping documents now move automatically between the systems. Two members of our shipping team each used to spend about an hour each day re-entering shipping data; now, there is no manual entry, and our pickers and packers are amazed by how straightforward the process is. In addition, having all carrier rates in one place has been eye-opening. We can easily find less expensive options and choose the provider and shipping mode that fit us best. The visibility has been a tremendous asset in identifying cost savings.”

Approximately 70% of Herschel’s shipments move by LTL, with the balance shipped as parcel. The mix includes long, irregularly shaped agricultural parts such as seven- and nine-foot sickles, making shipment dimensions and accessorial charges important to mode and carrier selection. Descartes Pacejet enables the team to compare parcel and LTL options using current rates and shipment characteristics. In one example, Herschel identified an $85 LTL option for a shipment that would have cost approximately $200 by parcel.

Descartes Pacejet is an ERP-integrated, multimodal and multicarrier shipping solution that helps manufacturers, distributors and other shippers improve cost control, fulfillment efficiency and customer service by managing parcel, LTL, freight and third-party logistics services in one place. It supports rate shopping across carriers and modes by incorporating shipment dimensions, residential status and accessorial charges, including those for nonstandard items, into comparisons before shipments are tendered. The solution also automates packing, shipping, labeling, customer notifications and data exchange, making tracking information immediately available to customer service teams and notifying customers when orders ship.

“We’re pleased the Descartes solution is helping Herschel reduce administration, make more informed parcel-versus-LTL transportation decisions and give customer service immediate access to shipment information,” said Mikel Richardson, General Manager, Ecommerce at Descartes. “For manufacturers and distributors managing complex parcel and LTL operations, ERP-integrated shipping automation can improve cost control and delivery efficiency while providing the visibility needed to offer a better customer experience.”

Learn more about Descartes Pacejet and Descartes’ Ecommerce Operations solutions.

About Herschel Parts

Founded in 1887, Herschel Parts is a global manufacturer and distributor of aftermarket agricultural replacement parts. The company manufactures many of its own products and serves distributors, dealers and end-user farmers through B2B and B2C sales channels across the United States, Canada and other global markets. Learn more at www.herschelparts.com.

About Descartes

Descartes powers more responsive, efficient, secure and sustainable international and domestic supply chains by uniting logistics-intensive businesses on its Global Logistics Network (GLN). Shippers, carriers, and logistics service providers connect and collaborate on the GLN leveraging technology, data and AI to manage last mile deliveries, domestic and international shipments, transportation rating and payment, global trade research, customs compliance and a variety of regulatory processes. Learn more about Descartes at www.descartes.com and connect with us on LinkedIn and X.

Global Media Contact
Cara Strohack
Tel: 226-750-8050
cstrohack@descartes.com

Cautionary Statement Regarding Forward-Looking Statements

This release contains forward-looking information within the meaning of applicable securities laws (“forward-looking statements”) that relate to Descartes’ ecommerce operations solution offerings and the potential benefits derived therefrom; and other matters. Such forward-looking statements involve known and unknown risks, uncertainties, assumptions and other factors that may cause the actual results, performance achievements or developments to differ materially from those expressed or implied by such forward-looking statements. These factors include, but are not limited to, the factors and assumptions discussed under “Certain Factors That May Affect Future Results” in documents filed with the Securities and Exchange Commission, the Ontario Securities Commission and other securities regulatory authorities in Canada including Descartes’ most recently filed annual and interim management’s discussion and analysis which are available under Descartes’ profile through the EDGAR website at http://www.sec.gov or through the SEDAR+ website at http://www.sedarplus.com/. If any such risks occur, they could, among other consequences, materially adversely affect our business, financial condition or results of operations. In that case, the trading price of our common shares could decline, perhaps materially. Readers are cautioned not to place undue reliance upon any such forward-looking statements, which speak only as of the date made. Forward-looking statements are provided for the purposes of providing information about management’s current expectations and plans relating to the future. Readers are cautioned that such information may not be appropriate for other purposes. We do not undertake or accept any obligation publicly update or revise any forward-looking statements to reflect any change in our expectations or any change in events, conditions or circumstances on which any such statement is based, except as required by law.