Duke Energy Florida issues estimated times of restoration for Pinellas County's barrier islands; mobilizes customer care units in severely impacted areas
Rhea-AI Summary
Duke Energy Florida has issued estimated times of restoration for Pinellas County's barrier islands following Hurricane Helene. All customers capable of receiving power will be restored by 11:59 p.m. on Saturday, Oct. 5, with the majority restored by 11:59 p.m. on Friday, Oct. 4. The company has established a dedicated webpage, dukeenergyupdates.com/BarrierIslands, for the latest information.
Duke Energy Florida has also mobilized customer care units in severely impacted areas from Oct. 2 to Oct. 4, with representatives available to answer questions and provide account assistance at specific locations in Madeira Beach, St. Pete Beach, Clearwater Beach, and Crystal River.
Customers who cannot receive power due to property damage should contact local municipalities for guidance. Those in mainland Pinellas County, Pasco County, and other service areas can use the Outage Map and enroll in Outage Alerts for individual estimated restoration times.
Positive
- Duke Energy Florida has provided clear estimated restoration times for affected areas
- The company has established a dedicated webpage for updates on barrier islands
- Customer care units have been mobilized in severely impacted areas to provide assistance
- Duke Energy Florida is actively working to restore power to all capable customers by October 5
Negative
- Some areas will not have power restored until October 5, potentially impacting businesses and residents
- Customers with property damage may face additional delays in power restoration
News Market Reaction – DUK
On the day this news was published, DUK gained 0.40%, reflecting a mild positive market reaction.
Data tracked by StockTitan Argus on the day of publication.
"We understand that having power is necessary for our customers to be able to rebuild and get back on their feet," said Melissa Seixas, Duke Energy Florida state president. "Our crews continue to work tirelessly to meet our estimated times of restoration in order to help our customers and their families move forward with recovery."
A dedicated webpage, dukeenergyupdates.com/BarrierIslands, has been established to provide the latest information on the
North Barrier Island
Clearwater Beach – Friday, Oct. 4 at 11:59 p.m.Belleair Beach – Friday, Oct. 4 at 11:59 p.m.Belleair Shores – Friday, Oct. 4 at 11:59 p.m.Indian Rocks Beach – Friday, Oct. 4 at 11:59 p.m.Town of Indian Shores – Friday, Oct. 4 at 11:59 p.m.
Middle Barrier Island
Town of Redington Beach – Friday, Oct. 4 at 11:59 p.m.- Town of N. Redington Beach – Friday, Oct. 4 at 11:59 p.m.
Town of Redington Shores – Friday, Oct. 4 at 11:59 p.m.Madeira Beach – Saturday, Oct. 5 at 11:59 p.m.
South Barrier Island
Treasure Island – Saturday, Oct. 5 at 11:59 p.m.- St. Pete Beach – Friday, Oct. 4 at 11:59 p.m.
Duke Energy Florida has also mobilized customer care units in severely impacted areas. Company representatives will be onsite to answer questions and provide account assistance. They will be available in the following locations today, Wednesday, Oct. 2 through Friday, Oct. 4:
Madeira Beach City Hall
- 300 Municipal Drive,
Madeira Beach, FL 33708 - 8 a.m.-5 p.m. ET
Tampa Bay Beaches Chamber
- 6990 Gulf Boulevard, St. Pete Beach, FL 33706
- 8 a.m.-5 p.m. ET
Sheraton Sand Key Resort
- 1160 Gulf Boulevard,
Clearwater Beach, FL 33767 - 8 a.m.-5 p.m. ET
Daystar Life Center of
- 6751 W. Gulf to Lake Highway,
Crystal River, FL 34429 - 9 a.m.-2 p.m. ET
Customers who currently cannot receive power due to damage to the property's meter base, breaker panel or customer-owned electrical wiring should contact their local municipalities for guidance. Inspections may be required after repairs are complete.
Customers in the mainland of
Duke Energy Florida
Duke Energy Florida, a subsidiary of Duke Energy, owns 12,300 megawatts of energy capacity, supplying electricity to 2 million residential, commercial and industrial customers across a 13,000-square-mile service area in Florida.
Duke Energy
Duke Energy (NYSE: DUK), a Fortune 150 company headquartered in
Duke Energy is executing an ambitious clean energy transition, keeping reliability, affordability and accessibility at the forefront as the company works toward net-zero methane emissions from its natural gas business by 2030 and net-zero carbon emissions from electricity generation by 2050. The company is investing in major electric grid upgrades and cleaner generation, including expanded energy storage, renewables, natural gas and nuclear.
More information is available at duke-energy.com and the Duke Energy News Center. Follow Duke Energy on X, LinkedIn, Instagram and Facebook, and visit illumination for stories about the people and innovations powering our energy transition.
Contact: Ana Gibbs
24-Hour: 800.559.3853
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SOURCE Duke Energy
FAQ
When will Duke Energy Florida (DUK) restore power to Pinellas County's barrier islands after Hurricane Helene?
Where can customers find the latest information on power restoration for Duke Energy Florida's (DUK) barrier island customers?
What services is Duke Energy Florida (DUK) providing in severely impacted areas after Hurricane Helene?
How can mainland Duke Energy Florida (DUK) customers check their estimated power restoration times?
