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Duke Energy Florida wrapping up power restoration following Hurricane Isaias; strategic grid improvements delivered customer benefits

About 2,200 customers remained without power across North Florida as crews continued restoration.

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Duke Energy (DUK) reported that its Florida subsidiary restored power to approximately 10,000 customers following Hurricane Isaias.

About 2,200 customers remained without power across North Florida after the hurricane cleared Florida. The company expects to finish restoration on the afternoon of October 10, 2026. Resources deployed from across the state supported repairs, with crews working around the clock. Duke Energy credits its grid investments with reducing outages, shortening their duration and helping crews restore service faster during severe weather.

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Positive

  • Minor pointPower restored to approximately 10,000 customers following Hurricane Isaias.
  • Minor point. Forward-looking: it has not happened yet and may not happen.Duke Energy expects restoration to finish the afternoon of October 10, 2026.

Negative

  • Minor pointOutages still affected about 2,200 customers across North Florida.

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ST. PETERSBURG, Fla., Oct. 10, 2026 /PRNewswire/ -- Hurricane Isaias cleared Florida this morning. Crews have already restored approximately 10,000, leaving about 2,200 customers without power across North Florida. The company anticipates wrapping up restoration this afternoon. Customers can visit Duke Energy's outage map and receive outage alerts for real time updates on their individual estimated time of restoration.  

Duke Energy logo

"The strategic investments we've made in a stronger, smarter grid are delivering clear benefits for customers—reducing outages, limiting their duration and helping us restore power faster when severe weather strikes," said Todd Fountain, Duke Energy Florida storm director. "We know our customers depend on the essential service we provide – safe, reliable power – to plan their lives and get back on their feet after storms like this one. We appreciate everyone's patience as we wrap up our power restoration today."  

Yesterday, Duke Energy Florida deployed resources from across the state to support power restoration in the impacted area. A favorable storm path allowed our crews to work around-the-clock to assess the damage, make repairs and get the lights back on for customers.

Duke Energy Florida focuses on restoring power for customers as safely and quickly as possible after storms. While many activities occur simultaneously, the typical sequence is as follows:

  • Locating and de-energizing downed power lines that pose a risk to the public.
  • Addressing issues with transmission infrastructure, substation equipment and main distribution lines that serve large numbers of customers and large geographic areas – and must be restored first to keep electricity flowing.  
  • Restoring emergency services and critical infrastructure such as hospitals, law enforcement, fire departments and water treatment facilities.
  • Repairing distribution lines that serve neighborhoods and individual homes and businesses.

As always, Duke Energy Florida's top priority is safety. Customers are asked to consider the following when they see crews working in their neighborhoods:

  • Consider all power lines energized, as well as trees or limbs in contact with lines, and stay away from lines that have fallen or are sagging. Call Duke Energy at 800.228.8485 or contact your local emergency services department or agency to report all power line hazards.
  • Do not drive over or stand near downed power lines. Downed lines will be hard to see in the rain and may be hidden in standing water. If you encounter large pools of standing water, stop, back up and choose another path, as electric current passes easily through water.
  • A generator can be very useful during a power outage, but remember to always follow the manufacturer's instructions to ensure proper operation.
  • Please turn your generator off when crews are in your area. The electrical load on the power lines can be hazardous as they make repairs.

For more information, please visit Duke Energy's Storm Center.

Duke Energy Florida
Duke Energy Florida, a subsidiary of Duke Energy, owns 12,500 megawatts of energy capacity, supplying electricity to 2 million residential, commercial and industrial customers across a 13,000-square-mile service area in Florida. 

Duke Energy
Duke Energy (NYSE: DUK), a Fortune 150 company headquartered in Charlotte, N.C., is one of America's largest energy holding companies. The company's electric utilities serve 8.7 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky, and collectively own 55,700 megawatts of energy capacity. Its natural gas utilities serve 1.6 million customers in North Carolina, South Carolina, Ohio and Kentucky.

Duke Energy is executing an energy modernization strategy, keeping customer value at the forefront as it invests in electric grid upgrades and efficient generation resources to strengthen the system and serve growing energy needs.

More information is available at duke-energy.com. Follow Duke Energy on X, LinkedIn, Instagram, TikTok and Facebook for stories about the people and innovations powering its communities.

Contact: Aly Raschid
24-Hour: 800.559.3853X: @DE_AlyRaschid

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SOURCE Duke Energy

FAQ

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When does Duke Energy Florida expect to finish Hurricane Isaias power restoration?

Duke Energy Florida expects to finish restoration on the afternoon of October 10, 2026. Approximately 10,000 customers had power restored, while about 2,200 customers across North Florida remained without service.

How does Duke Energy Florida prioritize power restoration after Hurricane Isaias?

Duke Energy Florida typically addresses hazardous downed lines first, followed by infrastructure serving large areas, emergency services and critical facilities, then neighborhood and individual service lines. Many restoration activities occur simultaneously. Transmission infrastructure, substation equipment and main distribution lines must be restored first to keep electricity flowing.

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