Duke Energy Launches New Options for Free Home Energy Assessments in Indiana, Helping Customers Save on Energy Use

Rhea-AI Summary

Duke Energy (DUK) is expanding its free home energy assessment program in Indiana, introducing new virtual, phone, and web options alongside existing in-home assessments. The Home Energy House Call program aims to help customers save energy and money through improved efficiency. Participants receive a free energy efficiency kit, customized usage report, and expert recommendations. The program now includes renters of single-family homes and owners/renters of condos, townhomes, and manufactured homes.

The new assessment options include:

• Virtual: Cellphone camera walk-through with a professional advisor
• Phone: Assessment and Q&A with an energy advisor
• Online: Self-directed energy assessment

Eligible customers must have an electric water heater, electric heat, or central air conditioning. The initiative is part of Duke Energy Indiana's efforts to serve approximately 900,000 customers in a 23,000-square-mile area.

Positive

• Expansion of free energy assessment program to reach more customers
• Introduction of virtual, phone, and web assessment options for increased accessibility
• Potential for customers to save money on energy bills through efficiency improvements
• Provision of free energy efficiency kits to participants

Negative

• None.

• Adding to its in-home assessments, new virtual, phone and web options now available to Indiana customers
• Free energy assessments are designed to help customers identify ways to save through improved home energy efficiency
• B-roll available in Duke Energy's news center media kit

INDIANAPOLIS, Sept. 19, 2024 /PRNewswire/ -- Energy is expanding its existing free in-home assessment program and providing new virtual, phone and web options for customers through its Home Energy House Call program.

Through education and awareness of energy use, energy specialists help customers find ways to save energy and money by being more efficient. Customers receive a free energy efficiency kit, a customized usage report, low-cost tips and expert recommendations to help them see energy savings.

Newly eligible customers include renters of single-family homes and owners/renters of condos, townhomes and manufactured homes.

"We are excited to enhance accessibility of our Home Energy House Call program to reach more customers across Indiana," said Stan Pinegar, president of Duke Energy Indiana. "It's a great way for customers to get personalized recommendations and insights to help them save energy and ultimately money on their energy bills each month."

New assessments include:

• Virtual: Customers can use their cellphone camera for a virtual walk-through of their home to conduct a free assessment with a professional energy advisor.
• Phone: An energy advisor will perform an energy assessment over the phone and answer any questions a customer may have.
• Online: Receive a self-directed energy assessment.

For the virtual and phone assessments, an energy specialist will analyze customers' total home energy usage and check the efficiency of their appliances and heating/cooling systems. The self-guided online assessment generates customized savings recommendations based on customer responses.

Based on the information collected, Duke Energy's experts will give customers a customized report detailing steps they can take to increase efficiency and lower their energy bills.

Along with the free assessment report, customers will receive an energy efficiency kit in the mail that includes bathroom aerators, weatherstripping, water heater insulation pipe wrap and a furnace filter whistle that can be self-installed to see immediate savings.

The Home Energy House Call program is offered to Duke Energy customers in single-family homes, condominiums, townhomes or manufactured homes who have an electric water heater, electric heat or central air conditioning.

To learn more and sign up, visit Home Energy House Call or call 844.346.4366.

Duke Energy Indiana

Duke Energy Indiana, a subsidiary of Duke Energy, provides about 6,300 megawatts of owned electric capacity to approximately 900,000 customers in a 23,000-square-mile service area, making it Indiana's largest electric supplier.

Contact:
Tina Noel
317.709.3103

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SOURCE Duke Energy

FAQ

What new options has Duke Energy (DUK) launched for home energy assessments in Indiana?

Duke Energy has launched new virtual, phone, and web options for free home energy assessments in Indiana, in addition to their existing in-home assessments through the Home Energy House Call program.

Who is eligible for Duke Energy's (DUK) free home energy assessments in Indiana?

Eligible customers include Duke Energy customers in single-family homes, condominiums, townhomes, or manufactured homes who have an electric water heater, electric heat, or central air conditioning. Renters of single-family homes and owners/renters of condos, townhomes, and manufactured homes are now also eligible.

What do customers receive from Duke Energy's (DUK) Home Energy House Call program?

Customers receive a free energy efficiency kit, a customized usage report, low-cost tips, and expert recommendations to help them save energy and money. The kit includes items like bathroom aerators, weatherstripping, water heater insulation pipe wrap, and a furnace filter whistle.

How can customers sign up for Duke Energy's (DUK) Home Energy House Call program in Indiana?

Customers can sign up for the Home Energy House Call program by visiting the program's website or calling 844.346.4366.