Duke Energy prepares for severe weather event expected in the Carolinas
- Duke Energy is a Fortune 150 company and one of America's largest energy holding companies
- The company serves 8.2 million electric utility customers and 1.6 million natural gas customers
- Executing an aggressive clean energy transition with goals of net-zero methane emissions by 2030 and net-zero carbon emissions by 2050
- Named to Fortune's 2022 'World's Most Admired Companies' list and Forbes' 'World's Best Employers' list
- Potential widespread power outages due to severe weather system
- Negative impact on Duke Energy workers' ability to assess storm damage and restore power
- High winds and saturated ground may lead to downed trees, limbs, and power lines
- Challenges of restoring power quickly and safely after a storm
"Duke Energy meteorologists are tracking this significant weather event, and our crews are prepared to restore power as safely and quickly as possible," said Jason Hollifield, Carolinas Storm Director. "It is our priority to keep our customers informed and urge them to prepare in advance."
High winds and saturated ground may lead to downed trees, limbs and power lines. These winds can also impede Duke Energy workers' ability to assess storm damage and restore power.
Safety information
Duke Energy encourages customers to have a plan in place to respond to an extended power outage after severe weather. Below are some general storm tips:
Before the storm
Have a plan in place for what you will do if you lose power. Consider keeping a storm emergency supply kit handy, in case it is needed. A typical kit might include medicines, water, nonperishable foods and other supplies that might be hard to find after a storm hits. You can keep the kit handy year-around for when severe weather strikes.
Maintain a plan to move family members – especially those with special needs – to a safe, alternative location in case an extended power outage occurs.
Charge cellphones, computers and other electronic devices in advance of storms to stay connected to important safety and response information. Consider purchasing portable chargers and make sure they are fully charged as well.
Keep a portable radio or TV or a NOAA weather radio on hand to monitor weather forecasts and important information from state and local officials.
After the storm
Stay away from power lines that have fallen or are sagging. Consider all lines energized, as well as trees, limbs or anything in contact with lines.
If a power line falls across a car that you are in, stay in the car. If you MUST get out of the car due to a fire or other immediate life-threatening situation, do your best to jump clear of the car and land on both feet. Be sure that no part of your body is touching the car when your feet touch the ground.
If you are driving and come across a utility crew working along the road to repair power, move over or slow down to keep crews and yourself safe. It's not just a good idea – it's the law.
Outage reporting
After a storm hits, restoring power as safely and quickly as possible is our top priority, while keeping our customers informed. Customers who experience an outage during a storm can report it the following ways:
- Visit duke-energy.com on a desktop computer or mobile device.
- Use the Duke Energy mobile app – Download the Duke Energy App from a smartphone via Apple Store or Google Play.
- Text OUT to 57801 (standard text and data charges may apply).
- Call the automated outage-reporting system, at: 800.POWERON (800.769.3766).
- Visit our interactive outage map to find up-to-date information on power outages, including the total number of outages systemwide and estimated times of restoration.
Understand how Duke Energy restores power.
Duke Energy
Duke Energy (NYSE: DUK), a Fortune 150 company headquartered in
Duke Energy is executing an aggressive clean energy transition to achieve its goals of net-zero methane emissions from its natural gas business by 2030 and net-zero carbon emissions from electricity generation by 2050. The company has interim carbon emission targets of at least
Duke Energy was named to Fortune's 2022 "World's Most Admired Companies" list and Forbes' "World's Best Employers" list. More information is available at duke-energy.com. The Duke Energy News Center contains news releases, fact sheets, photos and videos. Duke Energy's illumination features stories about people, innovations, community topics and environmental issues. Follow Duke Energy on Twitter, LinkedIn, Instagram and Facebook.
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SOURCE Duke Energy
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