DXC Opens First Client Experience Centre in the Philippines, Expanding Its Presence in Asia to Drive Collaboration and AI Innovation

Rhea-AI Summary

DXC (NYSE: DXC) opened a new Client Experience Centre in Taguig City, Metro Manila on Nov 4, 2025 to deepen collaboration with customers, partners, and its Philippines workforce.

The Centre sits inside DXC's Philippines Global Delivery Centre, supports DXC's 7,000 employees in the country, includes an AI Incubation Hub and an AI-first 24/7 Security Operations Centre, and builds on DXC's Xponential AI orchestration blueprint. The Philippines site hosts DXC's SAP Centre of Excellence with >b>1,800 SAP consultants supporting more than 350 enterprise customers. The opening included a refurbished laptop donation under DXC's Digital Futures Program.

Positive

• 7,000 employees located in the Philippines
• 1,800 SAP consultants in the Philippines SAP Centre of Excellence
• Supports 350+ enterprise customers globally from Philippines operations
• New AI Incubation Hub for developing AI-enabled enterprise solutions
• 24/7 AI-first Security Operations Centre for global monitoring and response

Negative

• None.

Insights

Technology Services Strategist

DXC expands regional delivery and AI capabilities in the Philippines to deepen client collaboration and talent scale.

DXC opened a Client Experience Centre in Taguig City on Nov. 4, 2025, colocated within its Philippines Global Delivery Centre and intended to support collaboration, AI incubation, and a 24/7 AI-first Security Operations Centre. The centre leverages the existing local workforce of about 7,000 employees and over 1,800 SAP consultants who support more than 350 enterprise accounts, which concentrates technical delivery and SAP expertise onshore.

The primary business mechanism is capacity and capability expansion: a physical hub for co-creation, an AI Incubation Hub to prototype AI-integrated enterprise services, and a centralized security operations capability to monitor global customers. Dependencies and risks include successful translation of prototypes into billable services, ongoing demand from enterprise clients for AI-integrated engagements, and effective integration of the new centre into DXC’s global delivery model without disrupting current service levels.

Concrete items to watch over the next 6–18 months include announcements of client engagements or pilot deployments from the AI Incubation Hub, ramp metrics showing utilization of the 24/7 Security Operations Centre, and any disclosed commercial contracts or revenue linkage tied to the new centre. These indicators will show whether the investment converts into measurable client work and recurring services.

Strategic Investment Signifies Deep Technical Talent In-Region, and Acceleration of AI-first Service Delivery for Clients 

ASHBURN, Va., Nov. 4, 2025 /PRNewswire/ - DXC Technology (NYSE: DXC), a leading Fortune 500 global technology services provider, today announced the launch of a new Client Experience Centre, where DXC customers, partners, and employees can collaborate, strengthening DXC's long-term commitment to customers and growth in the Philippines.   

Located in Taguig City in Metro Manila, a leading destination for technology and innovation, the Centre is designed to boost customer engagement, foster collaboration for DXC's 7,000 employees across the Philippines, and accelerate the delivery of innovative AI-powered solutions. The new space, which is located within DXC's Philippines Global Delivery Centre, will serve as a co-creation hub for customers and partners, building on its role supporting mission-critical application, cloud, infrastructure, and cybersecurity services. 

Leveraging DXC's AI-first strategy, including the recent announcement of Xponential, a next-generation AI orchestration blueprint, the Centre features an AI Incubation Hub focused on developing and deploying next-generation solutions that combine AI with traditional enterprise technology services. It also features an AI-first 24/7 Security Operations Centre which will serve as a centralised hub for monitoring, detecting, and responding to potential security threats across DXC's global customer base.  

"This Centre harnesses the strength of DXC's exceptional talent across the Philippines as well as our clients' increased focus on AI-powered solutions," said Ramnath Venkataraman, President, Consulting & Engineering Services at DXC. "It is a strategic engine of innovation for DXC showcasing how we partner with global customers to lead through transformation and meet the challenges of tomorrow." 

DXC's Philippines Global Delivery Centre currently serves as DXC Technology's SAP Centre of Excellence, housing the company's largest concentration of SAP capabilities and expertise globally. With over 1,800 SAP consultants based in the country, the team in Philippines supports more than 350 enterprise customers and accounts globally. 

As part of the official opening of the Client Experience Centre, DXC has partnered with Baby and Moms PH to donate refurbished laptops to high school students of Industrial Valley Complex (IVC), Marikina City, as part of DXC's Digital Futures Program , which aims to empower thousands of students and improve access to technology, literacy, education, and employment.  

"I commend the continued growth of the 7,000-strong DXC team here in the Philippines. Your dedication to the continuous upskilling and reskilling of the digital Filipino workers in transformative technology such as agentic AI, is very important for the continued success of the Philippines as an IT-BPM destination. Thank you to DXC's commitment to the industry and to establishing the Philippines as a capital for digital customer experience," said Jack Madrid, President and CEO of IT and Business Process Association of the Philippines. 

DXC has maintained a strong presence in the Philippines for decades, supporting clients across key industries such as consumer and retail, manufacturing, insurance, banking, automotive, and public sector. The new Client Experience Centre underscores DXC's long-term commitment to talent, innovation, and customer success in the Philippines and strengthens DXC's AI-first delivery network, following recent site launches in Detroit, Halifax, and Buenos Aires, and the company's AI Centre of Competence in Warsaw. For more information, visit www.dxc.com.   

About DXC Technology    

DXC Technology (NYSE: DXC) is a leading global provider of information technology services. We're a trusted operating partner to many of the world's most innovative organizations, building solutions that move industries and companies forward. Our engineering, consulting and technology experts help clients simplify, optimize and modernize their systems and processes, manage their most critical workloads, integrate AI-powered intelligence into their operations, and put security and trust at the forefront. Learn more on dxc.com.   

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SOURCE DXC Technology Company

FAQ

What did DXC announce on Nov 4, 2025 about its Philippines operations (DXC)?

DXC opened a Client Experience Centre in Taguig City to boost collaboration, AI innovation, and customer engagement.

How many DXC employees are based in the Philippines (DXC)?

DXC cites approximately 7,000 employees in the Philippines.

What SAP capabilities does DXC have in the Philippines (DXC)?

The Philippines houses DXC's SAP Centre of Excellence with about 1,800 SAP consultants supporting >b>350 enterprise customers.

What AI facilities are included in DXC's new Client Experience Centre (DXC)?

The Centre includes an AI Incubation Hub and an AI-first 24/7 Security Operations Centre aligned with DXC's Xponential blueprint.

How does DXC's new centre affect customers and partners (DXC)?

DXC positions the Centre as a co-creation hub to accelerate AI-powered solutions, customer engagement, and service delivery.

Did DXC include any community initiatives with the Centre opening (DXC)?

Yes; DXC partnered with Baby and Moms PH to donate refurbished laptops through its Digital Futures Program.