Egain Corp Stock Price, News & Analysis

eGain (NASDAQ: EGAN) said its CFO Eric Smit and VP of Finance Gautam Garg will meet institutional investors at the 14th Annual Roth Technology Conference on November 19, 2025 at the Hard Rock Hotel in New York City.

The company reiterated recent results: 23% year-over-year ARR growth in AI Knowledge Hub and a 21% EBITDA margin, and noted three new AI product unveils at its Solve25 event with customer interest in its AI knowledge solutions.

To schedule meetings, contact your Roth representative or Pondel Wilkinson at .

eGain (Nasdaq: EGAN) reported fiscal Q1 2026 results for the quarter ended Sept 30, 2025, with total revenue of $23.5M (+8% YoY) and AI Knowledge Hub ARR up 23% YoY to $45.9M (60% of SaaS ARR). GAAP gross margin rose to 75% from 69%, and non‑GAAP gross margin was 76%. GAAP net income was $2.8M ($0.10/sh), and non‑GAAP net income was $4.7M ($0.17/sh). Adjusted EBITDA was $5.0M (21% margin). Operating cash flow was $10.4M (44% margin) and cash totaled $70.9M. The company repurchased ~231,000 shares for $1.5M. Q2 FY2026 revenue guidance: $22.3M–$22.8M; FY2026 revenue guidance: $90.5M–$92.0M.

eGain (NASDAQ: EGAN) will report fiscal 2026 first quarter results after market close on Wednesday, November 12, 2025.

An investor conference call and webcast will follow at 2:00 p.m. Pacific Time (5:00 p.m. ET), hosted by CEO Ashu Roy and CFO Eric Smit. A live and archived webcast will be available in the investors section at www.egain.com.

Live dial-in numbers: 844-481-2704 (U.S. toll free) or +1 412-317-0660 (International). A phone replay will be available two hours after the call for one week via 855-669-9658 (U.S. toll free) or +1 412-317-0088 using access code 9317758.

eGain (NASDAQ: EGAN) announced general availability of eGain Composer on October 14, 2025, a modular AI knowledge development platform for building trusted AI customer‑experience (CX) applications at scale.

eGain Composer integrates the eGain AI Knowledge Hub via APIs, MCP servers, and SDKs (Python, TypeScript) to deliver unified, compliant content, lifecycle controls, agentic action support, composable pipelines, and closed‑loop content health optimization. Security and compliance standards cited include OAuth 2.0, HTTPS, SOC 2, HIPAA, GDPR, and FedRAMP.

eGain (NASDAQ: EGAN) on October 14, 2025 showcased its AI Knowledge Hub at the Solve25 user conference, positioning the platform as a solution to automate manual knowledge management and accelerate time to business value.

The release cites a $31 billion annual cost from content chaos and an APQC survey of 1,000 organizations identifying time and resource limits as top barriers. eGain says its AI Knowledge Hub automates discover, create, curate, publish, and optimize steps, using Intelligent Discovery, Content Cleansing, Automated Curation, Deterministic Reasoning, and Continuous Optimization. eGain highlights outcomes: lower AHT, improved FCR, higher CSAT/NPS, reduced training costs, and faster onboarding.

eGain (NASDAQ: EGAN) unveiled eGain AI Agent 2 on Oct 14, 2025, a hybrid AI solution for omnichannel customer experience that pairs probabilistic large language model reasoning with deterministic workflows to deliver Assured Actions grounded in the eGain AI Knowledge Hub.

Key capabilities include the PrismEval quality-assurance service, omnichannel support (phone, email, chat, messaging, social), pre-built integrations with Amazon Connect, Genesys, Salesforce and Talkdesk, dual deployment for contact-center agents and self-service, rapid deployment in days, and a claim that customers can configure an AI agent in 5 minutes. The product is available now.

eGain (NASDAQ: EGAN) sponsored APQC’s October 14, 2025 survey, “Navigating the Great Retirement with KM & AI,” which warns of large-scale knowledge loss as baby boomers retire.

Key findings: 1,000 professionals surveyed; >11,000 Americans turn 65 daily; 58% of C-suite respondents are very worried about knowledge loss; 92% do not consistently capture retiree knowledge; 85% have not operationalized AI for knowledge management. The report urges faster KM adoption, AI-enabled capture, training, and change management.

eGain (NASDAQ:EGAN) has appointed John Copeland as Vice President of Marketing, bringing extensive experience from leading tech companies. Copeland joins from ServiceNow, where he led Global Marketing Analytics and Insights, and previously held senior positions at Adobe as VP and GM in the Digital Strategy Group.

His background includes leadership roles at eBay and consulting positions at McKinsey, Accenture, and Prophet. At ServiceNow, Copeland focused on optimizing global marketing activities and implementing Generative AI use cases. The appointment aims to accelerate eGain's growth in the AI CX automation market through data-driven marketing strategies.

eGain (Nasdaq: EGAN) has announced a significant expansion of its stock repurchase program, increasing it by $20 million to reach a total authorization of $60 million. The company has already repurchased approximately $39.8 million worth of shares, leaving about $20.2 million available for future buybacks.

The program will be funded through existing cash or future cash flows, with shares to be purchased through open market or private transactions. The Board has extended the program's duration until either the full amount is repurchased or the Board decides to terminate it. CEO Ashu Roy emphasized that this decision reflects management's belief that EGAN shares are undervalued and demonstrates confidence in the AI knowledge market opportunity.