Welcome to our dedicated page for 8X8 news (Ticker: EGHT), a resource for investors and traders seeking the latest updates and insights on 8X8 stock.
8x8, Inc. (NASDAQ: EGHT) is a global business communications platform provider that focuses on customer experience through an integrated combination of Contact Center, Unified Communications, and CPaaS solutions. The 8x8 Platform for CX, frequently referenced in company announcements, integrates AI at multiple levels to support personalized customer journeys, operational insights, and collaboration for teams across industries.
This news page aggregates coverage of 8x8’s latest developments, including product enhancements, platform innovations, acquisitions, security and compliance milestones, and financial results. Recent press releases describe new AI and omnichannel capabilities across the 8x8 Platform for CX, such as real-time voice summarizations, AI-powered transcriptions, expanded messaging channels, and integrated workforce management features for contact centers.
Investors and industry observers can follow updates on 8x8’s strategic moves, such as the acquisition of Maven Lab to strengthen APAC-native messaging and customer engagement, as well as retail-focused offerings like 8x8 Social Connect, Aftersale Assist, and Sales Assist. News items also highlight the company’s participation in investor conferences, adoption trends for AI-powered solutions, and recognition in industry assessments and awards.
By reviewing the EGHT news feed on this page, readers can track how 8x8 evolves its platform, responds to security and privacy requirements with standards like ISO/IEC 27018, and reports on quarterly financial performance through earnings announcements and related updates.
8x8 (NASDAQ: EGHT) reported third quarter fiscal 2026 results for the period ended December 31, 2025, with total revenue $185.1M and record service revenue $179.7M. GAAP net income was $5.1M and adjusted EBITDA was $26.3M. Cash from operations was $20.7M, marking the company’s 20th consecutive quarter of positive operating cash flow. Management raised guidance for Q4 and fiscal 2026 on a non-GAAP basis and highlighted product innovations, ISO/IEC 27018 certification, and continued debt reduction with $224M repaid since August 2022.
8x8 (NASDAQ: EGHT) reported accelerating adoption of its Platform for CX in Q3 FY26, driven by AI-powered automation, messaging and voice APIs, and product enhancements. Key metrics include a 70% YoY increase in Intelligent Customer Assistant contracts and large YoY gains in AI and API interactions, plus a 4.8/5 Gartner Peer Insights rating.
Product updates include Customer 360, Retail Nationwide, Mitel SIP support, WCAG site map, meeting controls, and ISO/IEC 27018 privacy certification.
8x8 (NASDAQ: EGHT) expanded global availability of 8x8 Secure Pay, a unified payments solution in the 8x8 Platform for CX that automates compliant payments across digital channels. The offering integrates with 8x8 Proactive Outreach and 8x8 Intelligent Customer Assistant to deliver automated outreach, conversational AI, one-click payment options, and seamless transfer to live agents while preserving context. The solution supports SMS, email, chatbot, IVR, digital wallets and card payments and includes PCI DSS–compliant processes. Target industries include retail, utilities, transportation, manufacturing and financial services. 8x8 Secure Pay is available now.
8x8 (NASDAQ: EGHT) will release third fiscal quarter 2026 results for the period ended December 31, 2025 after market close on Tuesday, February 3, 2026. The company will host a conference call the same day at 2:00 p.m. PT / 5:00 p.m. ET to discuss results. Registration is required to receive dial-in numbers and a unique PIN to join the live call.
A live webcast will be available from the company's investor relations events and presentations page, and an audio archive of the webcast will remain available for 90 days after the call.
8x8 (NASDAQ: EGHT) acquired Singapore-based Maven Lab to accelerate end-to-end customer engagement across the Asia-Pacific region. The deal brings Maven Lab’s Moobidesk cloud customer-engagement and messaging platform into 8x8’s Platform for CX to expand APAC-native messaging, automation, and omnichannel capabilities.
This integration aims to improve throughput, reliability, data protection, and enterprise-grade compliance for high-volume, secure customer communications across industries including finance, eCommerce, healthcare, logistics, and travel, and leverages 8x8’s global scale and regional data centers.
8x8 (NASDAQ: EGHT) will present its unified retail communications platform at the National Retail Federation Big Show in New York City, Jan. 11–13, 2026. The company will demonstrate solutions for frontline retail including shared-device support, centralized device management, a managed 8x8 Work app optimized for MDM, single-number multi-endpoint usage, and integrations for Zebra devices and MDM systems.
8x8 will showcase retail products: Social Connect (AI messaging + payments), Aftersale Assist (AI self-service and one-way video), and Sales Assist (AI-guided sales). Visit Booth #1645 for demos, events, and meetings; see 8x8-led activities on Jan. 10–13, 2026, including an Opening Night Happy Hour and VIP dinner.
8x8 (NASDAQ: EGHT) won Gold in the User Experience Design (UX) – Business category at the 2025 London Design Awards for 8x8 Engage on November 26, 2025.
The award recognises 8x8 Engage as a mobile-first, unified workspace that consolidates voice, video, SMS, RCS, WhatsApp, Messenger, and Viber into one intelligent workflow powered by context and AI. 8x8 says the product reduces dropped handoffs, speeds responses, and improves collaboration for frontline and expert teams while fitting into the 8x8 Platform for CX without adding operational complexity.
8x8 (NASDAQ: EGHT) announced implementation of ISO/IEC 27018, the international privacy standard for protecting personally identifiable information (PII) in public cloud environments.
The company said the standard adds controls for access, use, transparency and incident response and was integrated into its certified ISMS alongside ISO/IEC 27001, ISO/IEC 27017, SOC 2 and HIPAA mapping. 8x8 highlighted benefits for regulated industries including reduced compliance risk, faster vendor onboarding, greater transparency, and a privacy-by-design cloud platform.
8x8 (NASDAQ: EGHT) announced AI and omnichannel enhancements to the 8x8 Platform for CX that aim to speed issue resolution, reduce handoffs, and simplify frontline workflows.
Key updates include real-time AI voice summaries that log details into 8x8 or external CRMs, AI post-call transcription in 8x8 Work, expanded messaging channels (including Viber), new WhatsApp carousel templates, and strengthened shared-device security for Android with role-based access and centralized management.
These features are presented as improving first-contact resolution, agent efficiency, customer engagement, and secure retail device workflows.
8x8 (NASDAQ: EGHT) announced investor-event participation for the third fiscal quarter of 2026, including a presentation at the Wells Fargo 9th Annual TMT Summit on Tuesday, November 18, 2025 at 8:45 AM PT / 11:45 AM ET, and one-on-one meetings at Needham 6th Annual Tech Week on Thursday, November 20, 2025.
The Wells Fargo presentation will be webcast; a live link and archived webcast will be available at the company investor relations site. The archived webcast will be posted within 24 hours after the live event and will remain available for 90 days.
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