Welcome to our dedicated page for 8X8 news (Ticker: EGHT), a resource for investors and traders seeking the latest updates and insights on 8X8 stock.
8x8 Inc. (NYSE: EGHT) operates in the fast-moving cloud communications sector where product announcements, partnership deals, and quarterly financial results drive regular news flow. As a company serving both unified communications and contact center markets, 8x8 generates news across multiple business dimensions that matter to investors tracking the UCaaS and CCaaS industries.
This news feed covers 8x8's earnings releases and financial performance, including revenue trends, subscription metrics, and profitability updates that signal the company's competitive position. Cloud communications companies live and die by recurring revenue growth, making these quarterly updates essential for understanding 8x8's trajectory.
Partnership and integration announcements frequently appear in 8x8's news stream. The company expands its market reach through relationships with telecommunications carriers, technology resellers, and software vendors. These deals often signal geographic expansion or entry into new customer segments. Integration partnerships with CRM platforms and productivity tools indicate how 8x8 positions its platform within enterprise software ecosystems.
Product and feature releases represent another significant news category. 8x8 regularly announces platform enhancements including AI-powered contact center features, workforce management tools, and expanded communication channels. These updates reveal the company's technology roadmap and competitive response to market demands.
Regulatory and industry advocacy news occasionally surfaces as 8x8 participates in telecommunications policy discussions. Cloud communications providers face evolving regulations around data privacy, emergency calling requirements, and network neutrality that can impact business operations.
Bookmark this page to track 8x8's corporate developments, competitive moves, and financial updates as they happen.
8x8 (NASDAQ: EGHT) acquired Singapore-based Maven Lab to accelerate end-to-end customer engagement across the Asia-Pacific region. The deal brings Maven Lab’s Moobidesk cloud customer-engagement and messaging platform into 8x8’s Platform for CX to expand APAC-native messaging, automation, and omnichannel capabilities.
This integration aims to improve throughput, reliability, data protection, and enterprise-grade compliance for high-volume, secure customer communications across industries including finance, eCommerce, healthcare, logistics, and travel, and leverages 8x8’s global scale and regional data centers.
8x8 (NASDAQ: EGHT) will present its unified retail communications platform at the National Retail Federation Big Show in New York City, Jan. 11–13, 2026. The company will demonstrate solutions for frontline retail including shared-device support, centralized device management, a managed 8x8 Work app optimized for MDM, single-number multi-endpoint usage, and integrations for Zebra devices and MDM systems.
8x8 will showcase retail products: Social Connect (AI messaging + payments), Aftersale Assist (AI self-service and one-way video), and Sales Assist (AI-guided sales). Visit Booth #1645 for demos, events, and meetings; see 8x8-led activities on Jan. 10–13, 2026, including an Opening Night Happy Hour and VIP dinner.
8x8 (NASDAQ: EGHT) won Gold in the User Experience Design (UX) – Business category at the 2025 London Design Awards for 8x8 Engage on November 26, 2025.
The award recognises 8x8 Engage as a mobile-first, unified workspace that consolidates voice, video, SMS, RCS, WhatsApp, Messenger, and Viber into one intelligent workflow powered by context and AI. 8x8 says the product reduces dropped handoffs, speeds responses, and improves collaboration for frontline and expert teams while fitting into the 8x8 Platform for CX without adding operational complexity.
8x8 (NASDAQ: EGHT) announced implementation of ISO/IEC 27018, the international privacy standard for protecting personally identifiable information (PII) in public cloud environments.
The company said the standard adds controls for access, use, transparency and incident response and was integrated into its certified ISMS alongside ISO/IEC 27001, ISO/IEC 27017, SOC 2 and HIPAA mapping. 8x8 highlighted benefits for regulated industries including reduced compliance risk, faster vendor onboarding, greater transparency, and a privacy-by-design cloud platform.
8x8 (NASDAQ: EGHT) announced AI and omnichannel enhancements to the 8x8 Platform for CX that aim to speed issue resolution, reduce handoffs, and simplify frontline workflows.
Key updates include real-time AI voice summaries that log details into 8x8 or external CRMs, AI post-call transcription in 8x8 Work, expanded messaging channels (including Viber), new WhatsApp carousel templates, and strengthened shared-device security for Android with role-based access and centralized management.
These features are presented as improving first-contact resolution, agent efficiency, customer engagement, and secure retail device workflows.
8x8 (NASDAQ: EGHT) announced investor-event participation for the third fiscal quarter of 2026, including a presentation at the Wells Fargo 9th Annual TMT Summit on Tuesday, November 18, 2025 at 8:45 AM PT / 11:45 AM ET, and one-on-one meetings at Needham 6th Annual Tech Week on Thursday, November 20, 2025.
The Wells Fargo presentation will be webcast; a live link and archived webcast will be available at the company investor relations site. The archived webcast will be posted within 24 hours after the live event and will remain available for 90 days.
8x8 (NASDAQ: EGHT) reported accelerating AI adoption in Q2 FY26 (period ended Sept. 30, 2025), driven by voice-led automation, omnichannel messaging, and platform innovations.
Key metrics include 8x8 Intelligent Customer Assistant contracts +59% YoY, AI interactions +167% YoY, voice AI interactions +592% YoY (>81% of AI interactions), and communication API interactions +24% YoY. The company introduced native transcription, workforce management, live voice summarization, and real-time active calls reporting to improve agent productivity and CX efficiency.
The release cautions that forward-looking statements involve risks that could affect growth, revenues, and profitability.
8x8 (NASDAQ: EGHT) announced native SIP support and direct sales for widely deployed Mitel SIP desk phones, enabling Mitel users to access the 8x8 platform while preserving existing hardware investments.
Key benefits highlighted include plug-and-play provisioning, lower upfront costs, maintained voice quality for mission-critical use, and access to 8x8 unified CX features and AI. The integration is available globally now for select Mitel models, with U.S. customers able to upgrade or purchase new phones.
8x8 (NASDAQ: EGHT) is embedding Workforce Management (WFM) as a standard capability in every 8x8 Contact Center package at no additional cost. The native WFM begins rolling out in mid-November 2025 and is designed for fast deployment without professional services or complex configuration.
Built for cross-channel scheduling, real-time agent visibility, reusable shift templates, and agent self-service, the feature aims to replace spreadsheets, reduce third-party contracts, and accelerate time to value. Customers can later upgrade to an advanced paid WFM package as needed.
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