Welcome to our dedicated page for 8X8 news (Ticker: EGHT), a resource for investors and traders seeking the latest updates and insights on 8X8 stock.
8x8, Inc. (NASDAQ: EGHT) is a global business communications platform provider that focuses on customer experience through an integrated combination of Contact Center, Unified Communications, and CPaaS solutions. The 8x8 Platform for CX, frequently referenced in company announcements, integrates AI at multiple levels to support personalized customer journeys, operational insights, and collaboration for teams across industries.
This news page aggregates coverage of 8x8’s latest developments, including product enhancements, platform innovations, acquisitions, security and compliance milestones, and financial results. Recent press releases describe new AI and omnichannel capabilities across the 8x8 Platform for CX, such as real-time voice summarizations, AI-powered transcriptions, expanded messaging channels, and integrated workforce management features for contact centers.
Investors and industry observers can follow updates on 8x8’s strategic moves, such as the acquisition of Maven Lab to strengthen APAC-native messaging and customer engagement, as well as retail-focused offerings like 8x8 Social Connect, Aftersale Assist, and Sales Assist. News items also highlight the company’s participation in investor conferences, adoption trends for AI-powered solutions, and recognition in industry assessments and awards.
By reviewing the EGHT news feed on this page, readers can track how 8x8 evolves its platform, responds to security and privacy requirements with standards like ISO/IEC 27018, and reports on quarterly financial performance through earnings announcements and related updates.
8x8, Inc. (NYSE: EGHT) has completed its acquisition of Fuze, Inc. for approximately $250 million in stock and cash. This strategic move aims to enhance 8x8's XCaaS (eXperience Communications as a Service) offerings and expand its enterprise customer base globally. CEO Dave Sipes emphasized the commitment to support the Fuze platform while integrating the best offerings for customers. The acquisition aligns with 8x8's goal to reach $1 billion in revenue, demonstrating a focus on innovation and market expansion.
8x8, Inc. (NYSE: EGHT) announced its plan to release financial results for the third quarter ended December 31, 2021 after market close on February 2, 2022. The company will host a conference call at 2:00 p.m. PT to discuss the results, lasting approximately 60 minutes. As a leading integrated cloud communications platform provider, 8x8 continues its transformation in business communications through its XCaaS solutions, facilitating real-time analytics and enhanced collaboration for global teams.
8x8, Inc. (NYSE: EGHT) announced the deployment of its XCaaS (eXperience Communications as a Service) by ocV!BE Sports & Entertainment, enhancing fan, employee, and partner engagements. This integrated cloud communications platform will support over 500 employees across five locations, facilitating efficient communication through contact center, voice, chat, and video meeting capabilities. The transition from legacy systems promises improved productivity and customer experience, leveraging analytics for sentiment and speech analysis.
8x8, Inc. (NYSE: EGHT) has appointed Stephanie Garcia as the new Chief Human Resources Officer, reporting to CEO Dave Sipes. Garcia brings extensive HR experience from companies like Real Chemistry, Postmates, and PayPal. Her role will focus on enhancing the company's Team first culture and supporting its growth towards becoming a $1 billion revenue SaaS business. Sipes emphasizes the importance of talent in driving the company's integrated cloud communications solutions.
8x8, Inc. (NYSE: EGHT) has announced the expansion of its Global Reach™ technology to 48 countries, including Panama and the Philippines. This development enhances its 8x8 XCaaS™ integrated cloud communications platform, designed for multinational enterprises. The solution improves reliability in customer engagement and operational resilience while eliminating the complexities of third-party gateways. The platform boasts a 99.999% SLA, offering high-quality service critical for organizations adapting to hybrid work environments.
8x8, Inc. (NYSE: EGHT) announced a partnership with Custom Glass Solutions (CGS) to implement 8x8 XCaaS™ for enhanced cloud communications. CGS opted for 8x8 due to security issues with their prior provider, seeking an integrated solution for remote and on-site staff. The collaboration aims to enhance employee productivity and customer engagement. 8x8 XCaaS provides a comprehensive suite including voice, video, and contact center capabilities, backed by a 99.999% SLA for reliability. This partnership reflects 8x8's commitment to improving customer communication amidst supply chain challenges.
8x8, Inc. (NYSE: EGHT) has partnered with DMV Veterinary Centers in Canada to enhance their customer engagement capabilities through the deployment of the 8x8 Contact Center for Microsoft Teams. This innovative solution addresses the increased demand for veterinary services, driven by a 50% rise in pet adoptions and a 60% surge in urgent calls. The integration streamlines call handling, reduces wait times, and automates SMS notifications, improving both customer and employee experiences while allowing agents to work remotely.
8x8, Inc. (NYSE: EGHT) announced a private placement of $137.5 million in additional 0.50% Convertible Senior Notes due 2024. This issuance will result in a total of $500.0 million in such notes outstanding. Net proceeds are estimated at $134.5 million, aimed at funding the acquisition of Fuze, Inc., repurchasing shares, and other general corporate purposes. The conversion rate stands at 38.9484 shares per $1,000 principal amount with an initial price of $25.68 per share, reflecting a 33.75% premium over the recent closing price.
8x8, Inc. (NYSE: EGHT) has announced the successful deployment of its integrated cloud communications and contact center solution, 8x8 XCaaS, at Rotherham Metropolitan Borough Council. This move aims to enhance communication for approximately 260,000 residents by modernizing the council's operations, addressing inefficiencies from legacy systems, and improving employee engagement. The cloud-based solution offers reliable service, real-time analytics, and supports hybrid working environments, reflecting 8x8's growing presence in the public sector with other councils also adopting its services.
8x8, Inc. (NYSE: EGHT) has announced an agreement to acquire Fuze for approximately $250 million in cash and stock. This strategic acquisition aims to enhance 8x8 XCaaS innovation and expand its enterprise customer base worldwide, particularly in Europe. The deal is expected to close in the fourth fiscal quarter, pending regulatory approvals. CEO Dave Sipes emphasized the growth potential in the cloud communications sector, driven by the shift to hybrid work models. The acquisition will also bolster resources for research and development.