Shaun McDougall Joins First Horizon Corporation as Head of Consumer Banking
First Horizon Corporation (NYSE: FHN) has appointed Shaun McDougall as its new Head of Consumer Banking in a newly created executive position. McDougall, who brings over 20 years of financial services experience, will lead Retail Banking, Digital Banking, and Small Business Banking teams, focusing on delivering an integrated client experience.
Previously at Wells Fargo, McDougall specialized in branch banking growth and customer experience strategy. He also held senior positions at HSBC, Citizens Financial, and JPMorgan Chase. First Horizon, with $82.1 billion in assets as of June 30, 2025, operates in 12 southern U.S. states through its banking subsidiary First Horizon Bank.
First Horizon Corporation (NYSE: FHN) ha nominato Shaun McDougall come nuovo Responsabile del Consumer Banking in una posizione esecutiva di nuova creazione. McDougall, con oltre 20 anni di esperienza nei servizi finanziari, guiderà i team di Retail Banking, Digital Banking e Small Business Banking, con l'obiettivo di offrire un'esperienza cliente integrata.
In precedenza in Wells Fargo, McDougall si è specializzato nella crescita delle filiali e nella strategia dell'esperienza cliente. Ha ricoperto ruoli dirigenziali anche in HSBC, Citizens Financial e JPMorgan Chase. First Horizon, con 82,1 miliardi di dollari di attivi al 30 giugno 2025, opera in 12 stati del sud degli Stati Uniti tramite la sua controllata bancaria First Horizon Bank.
First Horizon Corporation (NYSE: FHN) ha nombrado a Shaun McDougall como su nuevo jefe de Banca de Consumo en un puesto ejecutivo de nueva creación. McDougall, con más de 20 años de experiencia en servicios financieros, dirigirá los equipos de Banca Minorista, Banca Digital y Banca para Pequeñas Empresas, centrado en ofrecer una experiencia integrada al cliente.
Anteriormente en Wells Fargo, McDougall se especializó en el crecimiento de sucursales y en la estrategia de experiencia del cliente. También ocupó cargos directivos en HSBC, Citizens Financial y JPMorgan Chase. First Horizon, con 82,1 mil millones de dólares en activos al 30 de junio de 2025, opera en 12 estados del sur de EE. UU. a través de su filial bancaria First Horizon Bank.
First Horizon Corporation (NYSE: FHN)은(는) 새로 신설된 임원직인 소비자금융(Head of Consumer Banking) 책임자로 Shaun McDougall을(를) 임명했습니다. McDougall은 20년 이상의 금융 서비스 경험을 보유하고 있으며, 소매금융(Retail Banking), 디지털뱅킹(Digital Banking), 소상공인금융(Small Business Banking) 팀을 총괄해 통합된 고객 경험 제공에 주력할 예정입니다.
그는 이전에 Wells Fargo에서 지점 성장 및 고객 경험 전략을 전문으로 했고, HSBC, Citizens Financial, JPMorgan Chase에서도 고위직을 역임했습니다. First Horizon은 2025년 6월 30일 기준 821억 달러(82.1 billion)의 자산을 보유하고 있으며, 은행 자회사 First Horizon Bank를 통해 미국 남부 12개 주에서 영업하고 있습니다.
First Horizon Corporation (NYSE: FHN) a nommé Shaun McDougall au poste de responsable du Consumer Banking, une fonction exécutive nouvellement créée. McDougall, qui apporte plus de 20 ans d'expérience dans les services financiers, dirigera les équipes de banque de détail, banque digitale et banque pour les petites entreprises, en mettant l'accent sur une expérience client intégrée.
Précédemment chez Wells Fargo, McDougall s'est spécialisé dans le développement des agences et la stratégie d'expérience client. Il a également occupé des postes de direction chez HSBC, Citizens Financial et JPMorgan Chase. First Horizon, qui dispose de 82,1 milliards de dollars d'actifs au 30 juin 2025, opère dans 12 États du sud des États-Unis via sa filiale bancaire First Horizon Bank.
First Horizon Corporation (NYSE: FHN) hat Shaun McDougall zum neuen Leiter des Consumer Banking in einer neu geschaffenen Führungsposition ernannt. McDougall, der über mehr als 20 Jahre Erfahrung im Finanzdienstleistungsbereich verfügt, wird das Retail Banking, Digital Banking und Small Business Banking leiten und sich darauf konzentrieren, ein integriertes Kundenerlebnis zu schaffen.
Zuvor war McDougall bei Wells Fargo tätig, wo er sich auf Filialwachstum und Customer-Experience-Strategien spezialisierte. Er bekleidete außerdem Führungspositionen bei HSBC, Citizens Financial und JPMorgan Chase. First Horizon verfügt über 82,1 Milliarden US-Dollar an Vermögenswerten zum 30. Juni 2025 und ist in 12 Südstaaten der USA über seine Banktochter First Horizon Bank tätig.
- Creation of new executive role demonstrates commitment to enhancing consumer banking services
- Strategic hire brings 20+ years of expertise from major financial institutions
- Organizational restructuring aims to improve integrated client experience
- None.
McDougall will lead Retail Banking, Digital Banking and Small Business Banking teams. This structure underscores First Horizon's commitment to delivering an integrated experience for consumer clients through all channels and touchpoints.
McDougall brings more than two decades of experience in financial services, most recently serving at Wells Fargo where he focused on branch banking growth and customer experience strategy. Prior to Wells Fargo, McDougall held senior roles leading wealth management, small business banking, and corporate partnerships at HSBC, and additionally served in retail leadership roles at Citizens Financial and JPMorgan Chase.
"We're excited to welcome Shaun to First Horizon," said Anthony Restel, Senior Executive Vice President and Chief Banking Officer for First Horizon Corporation. "Shaun brings incredible energy, enthusiasm and deep expertise to this pivotal new position. His track record of elevating both the client journey and associate engagement will further our mission to deliver exceptional experiences and will support our goals to lead with innovation and care as we continue to grow."
In his new capacity, McDougall will drive the development of client-focused strategies, working closely with leaders across the organization to ensure First Horizon delivers simple, valuable and seamless solutions for consumer clients at every stage of their financial journey.
"I'm excited to join First Horizon at such a transformative time," said McDougall. "The bank's commitment to client experience and innovation aligns perfectly with my passion for building high-performing teams and delivering outstanding results. I look forward to partnering with our associates to enhance our consumer offerings and help our clients achieve their goals."
First Horizon Corporation (NYSE: FHN), with
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SOURCE First Horizon Corporation
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