Fiserv and Mastercard Partner to Advance Trusted Agentic Commerce For Merchants

Key Terms

agentic commerce technical

Agentic commerce is buying and selling driven by autonomous digital agents — such as smart apps, bots, or AI assistants — that act on a person’s or business’s behalf to find, compare, negotiate and execute transactions. Investors should care because these agents can change who controls customer relationships, cut costs and speed up sales like a personal shopper that never sleeps, but they also shift competitive dynamics, data value and regulatory risk for platforms and retailers.

tokenization financial

Tokenization is the process of converting real-world assets or rights into digital tokens stored on a computer network. This allows assets, such as property or investments, to be divided into smaller parts, making them easier to buy, sell, or transfer electronically. For investors, tokenization can increase access to a wider range of investments and make transactions faster and more efficient.

network token requestor financial

A network token requestor is a business or service (often a payment processor, merchant, or wallet provider) that asks a card network to create or update a secure substitute for a customer’s card number. Investors should care because these network tokens reduce fraud and declined transactions by letting payments continue smoothly when banks change card details, improving revenue reliability and lowering costs tied to payment disruptions.

ai agents technical

AI agents are computer programs designed to perform tasks or make decisions automatically, often by learning from data and adapting to new information. They act like virtual assistants or robots that can handle complex activities without human intervention, which can help businesses and individuals save time and improve efficiency. For investors, AI agents matter because they can enhance decision-making and automate processes that influence markets and financial outcomes.

fraud prevention technical

Fraud prevention is the set of policies, tools and checks an organization uses to stop dishonest schemes like false accounting, embezzlement or scams before they happen; think of it as the locks, alarms and identity checks businesses use to keep money and information safe. It matters to investors because effective fraud prevention reduces the risk of sudden financial losses, costly legal trouble and damage to a company’s reputation, all of which can hurt share value.

programmable payments financial

Programmable payments are digital transfers of money that happen automatically when pre-set conditions are met, governed by software rules rather than manual intervention. Think of it like a smart thermostat for cash: payments start, stop or change based on triggers such as delivery confirmation, time schedules, or performance milestones. Investors care because this automation can reduce costs, speed revenue collection, create new business models, and shift operational and regulatory risk profiles.

stablecoin financial

A stablecoin is a type of digital currency designed to keep its value steady, often by being backed by traditional assets like money or commodities. For investors, stablecoins offer a reliable way to move money quickly across digital platforms without the value fluctuations common with other cryptocurrencies, making them useful for saving, trading, or transferring funds with less risk of sudden losses.

MILWAUKEE--(BUSINESS WIRE)-- Fiserv, Inc. (NASDAQ: FISV) and Mastercard (NYSE: MA) are extending their partnership to advance agentic commerce for merchants. Fiserv will be one of the first major payment processors to leverage Mastercard’s Agent Pay Acceptance Framework at scale, raising the bar for secure, intelligent and interoperable agentic commerce and empowering merchants to confidently embrace the era of AI-driven payments.

Supporting Merchant Acceptance Through Agent Pay

As commerce becomes increasingly digital and autonomous, merchants need trusted solutions that balance innovation with security and transparency. With this expanded partnership, Fiserv is integrating with Mastercard’s Secure Card on File solution to act as a network token requestor on behalf of merchants and partners. This capability leverages Mastercard’s robust tokenization technology to deliver secure, seamless transactions across the ecosystem.

Fiserv will also adopt the Mastercard Agent Pay Acceptance Framework, which establishes a secure, scalable framework for enabling AI agents to transact on behalf of customers with tokenization, strong authentication, fraud prevention, and governance. The partnership will also simplify merchant participation in the agentic commerce era by providing them with the tools and insights to maintain control of their customer relationships while unlocking new revenue streams.

"Fiserv and Mastercard are working together to establish the foundation for secure, intelligent, and interoperable agentic commerce experiences,” said Sanjay Saraf, SVP and Global Chief Product Officer, Merchant Solutions at Fiserv. “Together, we are enabling merchants of all sizes to confidently participate in this new era of commerce, leveraging trusted standards and programmable payments to unlock growth.”

“Agentic commerce is transforming payments by creating smarter, more intuitive experiences for both merchants and consumers,” said Chiro Aikat, Co-President, U.S., Mastercard. "These technologies simplify transactions, reduce friction, and enable businesses to deliver faster, more personalized experiences. By working with Fiserv, we’re making it easier for merchants to embrace these innovations in ways that add trust, speed and confidence.”

Fiserv and Mastercard are advancing their work together, following efforts to drive stablecoin adoption and expanding Mastercard’s Small Business Navigator program.

About Fiserv

Fiserv, Inc. (NASDAQ: FISV), a Fortune 500 company, moves more than money. As a global leader in payments and financial technology, the company helps clients achieve best-in-class results through a commitment to innovation and excellence in areas including account processing and digital banking solutions; card issuer processing and network services; payments; e-commerce; merchant acquiring and processing; and Clover^®, the world’s smartest point-of-sale system and business management platform. Fiserv is a member of the S&P 500^® Index, one of TIME Magazine’s Most Influential Companies^™ and one of Fortune^® World’s Most Admired Companies^™. Visit fiserv.com and follow on social media for more information and the latest company news.

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+1 718-928-5727

Source: Fiserv, Inc.