Five9, Inc. reports developments tied to its Intelligent CX Platform, a cloud-native contact-center-as-a-service offering for AI-driven customer experience, omnichannel engagement, workforce engagement management, automation and journey analytics. Company news commonly covers platform enhancements, enterprise AI recognition, customer-experience orchestration and partner ecosystem activity through Five9 Fusion.
Recurring updates also include quarterly financial results, subscription revenue trends, investor conference participation, share repurchase activity, leadership appointments and governance changes. The company’s announcements often connect its AI, data, workflow and partner integrations to how enterprises manage customer service interactions and agent productivity.
Docusign (NASDAQ: DOCU) appointed Rowan Trollope to its board of directors effective May 6, 2026. Trollope is CEO of Redis Inc. and brings experience in AI, cybersecurity and public‑company leadership, including prior CEO roles at Five9 and executive positions at Cisco and Symantec.
This board addition aligns with Docusign's Intelligent Agreement Management strategy and emphasizes expertise in data platforms and AI applications.
Five9 (Nasdaq: FIVN) was named to CRN’s 2026 AI 100 list in Software for the third consecutive year and listed among CRN’s Top 20 Hottest AI Software Companies. The recognition highlights Five9’s Genius AI portfolio, AI Agents, and Five9 Fusion partnerships with Salesforce, ServiceNow, and Epic.
Five9 cites customer results such as Exact Sciences (45% call containment, 60% patient time savings) and SumUp (50% call containment, 23% cost savings).
Five9 (NASDAQ:FIVN) reported Q1 2026 revenue of $305.3M (+9% YoY) and Q1 subscription revenue growth of 13% YoY. GAAP net income was $18.4M ($0.21/share); non-GAAP net income was $58.6M ($0.76/share). Company announced a $90M accelerated share repurchase to complete a $150M program and authorized a new $200M repurchase program. Full‑year 2026 revenue guidance is $1.254–$1.266B.
Five9 (Nasdaq: FIVN) will report first quarter 2026 financial results on April 30, 2026 and host a conference call at 4:30 p.m. Eastern Time.
According to the company, the event is an audio-only webinar; participants may register and a replay will be available on the Investor Relations website.
Five9 (Nasdaq: FIVN) appointed Jay Lee as Chief Marketing and Growth Officer, effective April 6, 2026. The new role combines global marketing with revenue strategy and operations to align go-to-market efforts and accelerate AI-driven customer experience initiatives.
Lee joins from Icertis with prior CMO roles at Avalara and brings a data-first GTM focus.
Invictus Growth Partners (FIVN) announced on March 24, 2026 that Scott Keane has joined as Operating Partner to scale AI-first revenue operations across portfolio companies.
Invictus manages $1.3 billion AUM, is deploying more than $600 million from recent funds, and targets majority investments of $30M–$100M+.
Five9 (Nasdaq: FIVN) expanded its Five9 Fusion partner program on March 10, 2026, creating a broader CX orchestration ecosystem that links product integrations, ISVs, and embedded technology partners.
Key enhancements include AI Agent Connect API, improved VoiceStream and TranscriptStream interoperability, and deeper OneVUE visualization integration to accelerate AI-driven, connected customer experiences.
Five9 (NASDAQ:FIVN) said members of its management team will present at the Morgan Stanley Technology, Media & Telecom Conference on March 3, 2026 at 1:05 PM PST. A webcast will be available on the company's investor relations website.
Investors can access the live webcast via the Five9 investor relations site at http://investors.five9.com/.
Five9 (NASDAQ:FIVN) reported record full‑year 2025 revenue of $1,149.1 million, up 10% year‑over‑year, and fourth‑quarter revenue of $300.3 million (up 8% YoY). Adjusted EBITDA rose to $269.7 million (23.5% margin) and GAAP net income was $39.4 million for 2025. The company delivered GAAP operating cash flow of $226.2 million in 2025 and Q4 operating cash flow of $83.6 million. Management provided 2026 revenue guidance of $1.247–$1.261 billion and detailed GAAP and non‑GAAP EPS ranges.
Five9 (Nasdaq: FIVN) announced its 2025 Global Partner Award winners, recognizing partners for CX innovation, performance, and measurable customer outcomes.
Award categories include regional, technology alliance, ISV, SI, high-performance, customer outcome, and partner excellence awards. Winners include Google Cloud, Synoptek, NWN, Deloitte Digital, Cresta, CDW, TTEC, BT, and others across global regions.