Five9 Announces CX Summit Barcelona 2024
Agenda and key speakers include leading CX experts at Alaska Airlines, BT, Deloitte, The Ivy Collection, True Religion, Nasdaq, ServiceNow, Wyndham Hotels & Resorts, and more
This year's CX Summit will explore The New CX: Transformed by AI, Powered by Five9. In today’s competitive landscape, exceptional customer experience is not just a differentiator — it’s the cornerstone of business advantage. As consumers’ expectations rise, they demand seamless, personalized interactions across every touchpoint. The New CX reorients businesses around the customer, enabling personalization at scale, seamless omnichannel integration, and proactive service that anticipates and responds to every need.
“This year’s CX Summit focuses on exploring the transformative power of AI in customer experience. This event is not just about learning — it's about inspiring action and collaboration,” said Niki Hall, CMO, Five9. “We’re looking forward to bringing together our global customer and partner community, and industry thought leaders, to share insights on how to bring actual intelligence to AI-driven CX today.”
AI is rapidly reshaping the customer experience at an unprecedented pace, transforming every interaction across the customer journey. At CX Summit, attendees will hear the vision for The New CX, and learn how Five9's AI, platform, and team are making this vision a reality today and for the future. Attendees can expect insights and product innovations from Five9 leaders, inspiring real-world stories from customers, partners, and CX industry leaders, hands-on workshops that offer actionable takeaways, and thoughtful analysis from top analysts. Attendees will learn how to transform their business by leveraging prominent AI strategies that are defining The New CX.
Learn fresh perspectives and best practices for revolutionizing the customer experience from speakers such as:
- Alaska Airlines Managing Director Lori Bradshaw
- BT Global Sales – Collaboration, Contact Center and Mobility leader Vijay Venugopalan
- The Daily Beast Chief Content Officer Joanna Coles
- First Female NFL Coach Dr. Jen Welter
- The Ivy Collection Chief Technology Officer Jon Davis
- Nasdaq Chief Digital Officer Sehr Thadhani
- PGA Tour Pro and Five9 Ambassador Max Homa
- Sanas VP of Global Go To Market Anant Singh
- ServiceNow GVP of Customer Industry and Workflow Michael Ramsey
- True Religion Chief Marketing Officer Kristin D'Arcy
- Wyndham Hotels & Resorts VP, Global Guest Contact Centers Kristine McNamee
Registration for CX Summit Barcelona is now open. Learn more about CX Summit and reserve your spot to attend in
About Five9
The Five9 Intelligent CX Platform, powered by Five9 Genius AI, provides a comprehensive suite of solutions to power AI-elevated customer experiences that deliver better business outcomes and Bring Joy to CX™. Our unified cloud-native offering enables hyper-personalized customer experiences and more empowered employees, making every customer interaction more connected, effortless, and personal. Trusted by 2,500+ customers and 1,400+ partners globally, Five9 brings together the power of AI, our platform, and our people to drive AI-elevated CX.
For more information, visit www.five9.com.
Engage with us @Five9, LinkedIn, Facebook, Blog
View source version on businesswire.com: https://www.businesswire.com/news/home/20241015593239/en/
Hannah Blackington
Corporate Communications Director, Five9
Press@five9.com
Source: Five9
