Welcome to our dedicated page for Five9 news (Ticker: FIVN), a resource for investors and traders seeking the latest updates and insights on Five9 stock.
Five9, Inc. (FIVN) is a cloud contact center platform powering digital customer engagement through AI-driven solutions and omnichannel capabilities. This dedicated news hub provides investors and industry professionals with essential updates on the company’s strategic direction and operational milestones.
Access real-time announcements including quarterly earnings, product enhancements, and leadership updates, all curated to support informed decision-making. The repository consolidates official press releases and third-party analyses covering critical areas like cloud infrastructure expansions, partnership agreements, and customer success stories.
Key updates include developments in AI-powered customer service tools, enterprise security certifications, and global compliance initiatives. Regular monitoring of this page ensures stakeholders remain informed about Five9’s role in shaping the future of cloud-based customer experience management.
Bookmark this page for streamlined access to FIVN’s evolving market position and technological advancements. Combine this resource with Stock Titan’s financial tools for comprehensive investment analysis.
Five9 (NASDAQ: FIVN) released its 2021 Customer Service Index: Retail and eCommerce Edition, analyzing consumer shopping trends influenced by the pandemic. The survey indicates that 43% of consumers now prefer year-round online shopping, a significant rise from 22% pre-pandemic. The report highlights differences in shopping behaviors by age, with 33% of 18-29 year-olds shopping on Black Friday. Regionally, Spain (40%) and Italy (32%) show higher in-store shopping intent compared to the UK (18%) and Germany (19%). Companies can leverage this data for targeted marketing strategies.
Five9, a leader in cloud contact center software, reported a 38% increase in revenue for Q3 2021, reaching a record $154.3 million compared to last year. The Enterprise subscription revenue surged by 51% year-over-year. However, the GAAP net loss widened to $(20.5) million, or $(0.30) per share, compared to $(11.4) million in Q3 2020. Adjusted EBITDA decreased to 17.8% of revenue. Looking forward, Five9 remains optimistic about growth driven by market momentum and product innovation.
Five9, a leader in cloud contact center solutions, announced its virtual analyst day on November 18, 2021, starting at 11:30 AM Eastern Time. The management team will present various topics during the event. Investors can register for the Zoom webinar here and access the live stream and replay on their investor relations site. Five9 serves over 2,000 global customers, focusing on enhancing customer experience with innovative cloud solutions.
Five9, Inc. (NASDAQ: FIVN) has announced a conference call to discuss its third quarter 2021 financial results on November 8, 2021, at 4:30 p.m. Eastern Time. Investors can register for the Zoom webinar. The company, which provides cloud contact center solutions to over 2,000 customers, emphasizes digital engagement and AI-driven customer experiences. The live webcast and replay will be accessible on Five9's Investor Relations website.
Five9 (NASDAQ: FIVN) reports a significant increase in the use of its Intelligent Virtual Agents (IVAs) since acquiring Inference Solutions in November 2020. IVAs have experienced a 180% rise in usage, handling 82 million calls last year across various sectors like healthcare and retail. Nearly 30% of IVA purchases are from healthcare clients, underscoring a growing demand for automation in customer service. Five9's IVA solutions have also received industry accolades, reflecting continued recognition as a leader in conversational AI.
Five9, Inc. (NASDAQ:FIVN) announced its upcoming Third Quarter 2021 financial results will be released on November 8. The company emphasized its strong market presence and growth opportunities following the termination of its merger with Zoom. CEO Rowan Trollope highlighted a significant 30%+ year-over-year growth in enterprise subscription revenue, with enterprise customers now accounting for 84% of total revenues. Five9 plans to host a Financial Analyst Day on November 18 to discuss strategy and outlook. The company aims to leverage AI and digital transformation in the cloud contact center market.
Five9, Inc. (NASDAQ: FIVN) and Zoom Video Communications, Inc. (NASDAQ: ZM) have mutually agreed to terminate their merger agreement due to insufficient shareholder support for the deal. Following the termination, Five9 will continue as an independent publicly traded entity while maintaining their partnership with Zoom, which includes collaborative efforts in UCaaS and CCaaS solutions. Five9 emphasizes its strong market position and growth potential as a standalone company, having over 2,000 customers and focusing on enhancing customer engagement through its intelligent cloud contact center solutions.
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