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Forrester Resh Inc (FORR) is a leading independent research and advisory firm providing actionable insights to global business leaders. This page serves as a comprehensive hub for official company news, including earnings reports, leadership updates, strategic partnerships, and research initiatives.
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Key content includes quarterly financial results, executive appointments, research publications, and event highlights. All materials are sourced directly from FORR's communications to ensure accuracy and compliance with financial disclosure standards.
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Forrester Research (NASDAQ:FORR) released its Q2 2025 financial results, reporting total revenues of $111.7 million, down from $121.8 million in Q2 2024. Contract value decreased 7% year-over-year to $288.7 million. GAAP net income was $3.9 million ($0.20 per diluted share), compared to $6.3 million ($0.33 per share) in Q2 2024.
On an adjusted basis, net income reached $9.8 million ($0.51 per diluted share), down from $12.9 million ($0.68 per share) in Q2 2024. The company updated its full-year 2025 guidance, projecting total revenues between $400.0-410.0 million, representing a decline of 7.5% to 5.2% versus 2024. Adjusted EPS guidance ranges from $1.20 to $1.35.
Forrester (Nasdaq: FORR) has announced the complete agenda for its B2B Summit EMEA 2025, scheduled for October 6-8, 2025, in London with a digital attendance option. The conference will address critical challenges facing B2B leaders, including shifting buyer behaviors, AI integration, and revenue transformation.
The event features keynote sessions focusing on buying networks, adaptive growth strategies, B2B sales supercycle, and generative AI implementation. Special programs include the Executive Leadership Exchange, Women's Leadership Programme, and interactive sessions like an AI Unleashed hackathon. The summit will also recognize B2B Return On Integration Honours and B2B Programmes Of The Year Awards winners.
Forrester (Nasdaq: FORR) has announced the complete agenda for its Security & Risk Summit 2025, scheduled for November 5-7, 2025, in Austin, Texas, with a digital attendance option. The conference will address critical cybersecurity challenges including geopolitical attacks, AI disruption, and quantum threats.
The summit features keynote sessions focusing on crucial topics such as AI in security operations, proactive defense frameworks, continuous risk management, quantum security challenges, and Forrester's 2026 predictions. Led by Amy DeMartine, Forrester VP and research director, the event will include specialized programs like the Executive Leadership Exchange for C-level leaders and will recognize the Security & Risk Enterprise Leadership Award winner.
Forrester (Nasdaq: FORR) has announced its Technology & Innovation Summit EMEA 2025, scheduled for October 8-10 in London with a digital attendance option. The conference focuses on helping tech leaders navigate AI-driven disruption, rising costs, and geopolitical challenges.
The event features keynotes covering critical topics including agentic AI, intelligent IT operating models, FinOps, data readiness, and AI risk management. Additional offerings include the Executive Leadership Exchange for C-suite executives, the Forrester Women's Leadership Programme, and certification courses on IT strategy and AI readiness.
Forrester (Nasdaq: FORR) has announced its Technology & Innovation Summit North America 2025, scheduled for November 2-5, 2025, in Austin, Texas, with a digital attendance option. Under the theme "Master Tech Mayhem," the conference will focus on helping technology leaders navigate complex implementations of cloud, data management, and agentic AI technologies.
The summit will feature keynote sessions covering critical topics including the evolution of AI, intelligent IT operating models, infrastructure platforms, and data readiness. The event includes enterprise case studies, workshops, networking opportunities, and exclusive programs like the Executive Leadership Exchange and Forrester Women's Leadership Program.
Attendees registering before August 29, 2025 can benefit from a special two-for-one ticket offer. The summit will also recognize outstanding companies through the Forrester's Technology Awards.
Forrester Research (NASDAQ:FORR) has scheduled its second-quarter 2025 earnings conference call for July 31, 2025, at 4:30 p.m. ET. The call will be accessible through Forrester's website, with investors advised to log in 15 minutes before the broadcast to ensure proper setup.
Participants can pre-register for the call, and necessary audio applications will be provided free of charge. A replay of the broadcast will be made available on Forrester's website for those unable to attend the live session.
Forrester (Nasdaq: FORR) has released its 2026 Budget Planning Guides, revealing a more cautious outlook among business leaders due to persistent economic uncertainty. Despite concerns, 86% of tech leaders anticipate budget increases, with financial services and healthcare sectors expecting double-digit growth driven by investments in generative AI, analytics, and threat intelligence.
The guides recommend increasing investments in data literacy programs, employee AI readiness, and customer insights management. Areas marked for decreased spending include cloud-first strategies and legacy tech infrastructure. The report also identifies experimental opportunities in agentic AI for task automation and industry-specific edge intelligence.
Forrester (NASDAQ: FORR) has released its Global Total Experience Score Rankings for 2025, revealing a significant brand dichotomy for Tesla. The study shows Tesla achieving a strong customer score of 72.5 points, exceeding industry benchmarks and outperforming established brands like Honda, Toyota, and Volvo. However, Tesla received a notably low non-customer score of 33.3 points, highlighting a substantial perception gap.
Forrester's new Total Experience Score metric combines their Brand Experience Index (BX Index™) and Customer Experience Index (CX Index™) to create a comprehensive measurement of brand perception across both customers and non-customers. The methodology places brands in four quadrants: Leading, Plateauing, Churning, and Lagging, based on their performance in winning new customers and serving existing ones.
According to Forrester's research, companies that successfully align their brand promise with customer experiences across both customer and non-customer segments can achieve up to 3.5x revenue growth and significantly enhance customer loyalty.
Forrester (NASDAQ:FORR) has introduced the Total Experience Score, a groundbreaking metric that combines their new Brand Experience Index (BX Index) with their established Customer Experience Index (CX Index) to measure unified brand and customer experience impact. The study, analyzing 413 brands across 10 industries and 13 countries, reveals that companies aligning brand promises with customer experiences can achieve up to 3.5x revenue growth and increased customer loyalty.
Key findings show direct banks leading in North America, while insurers lag behind. Europe displays significant gaps between customer and noncustomer scores, with investment firms performing strongly in the UK. In Asia Pacific, investment firms dominated in India and Singapore, while Australian banks showed strong performance.
Forrester (NASDAQ:FORR) has unveiled its inaugural Brand Experience Index (BX Index™), a comprehensive study measuring the relationship between brand and customer experience across 452 brands in 12 industries and 13 countries. The research reveals a significant perception gap between customers and noncustomers, with differences ranging from 5 to 30 points.
The BX Index evaluates three key factors: Salience (brand awareness), Fit (meeting customer needs), and Trust (confidence in positive outcomes). Notable findings include 22 elite brands in the top 5%, including Chewy.com (US), NRMA Insurance (Australia), and TD Wealth (Canada). Regional variations show US brands receiving stronger perception scores than Canadian ones, while European noncustomers prove harder to please.
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