Freshworks Inc. Stock Price, News & Analysis

Freshworks (NASDAQ: FRSH) has unveiled a new global partner program for resellers and service delivery partners, designed to simplify business operations and accelerate revenue growth. The revamped program, which includes over 500 transacting partners, features flexible sales engagement models and enhanced support services.

Key components include flexible monetization options, ranging from one-time commissions to ongoing revenue opportunities, and a new service delivery partner program offering training, certifications, and direct sales team engagement. Premier resellers receive recurring margins, billing control, and enhanced customer relationship management capabilities.

The program has attracted notable global partners including Climb, Gorilla Services, SHI International, Unisys, and Xcession, focusing on partner-led markets across Asia and Latin America while expanding in North America and Europe. Partners receive increased regional sales support, marketing development funds, and technical enablement resources.

Freshworks (NASDAQ: FRSH) has announced its participation in two major investor conferences in March 2025. Tyler Sloat, Chief Operating Officer and Chief Financial Officer, will join a fireside chat at the Citizens JMP Technology Conference on March 3, 2025, at 9:00 a.m. PT (12:00 p.m. ET). Additionally, Dennis Woodside, Chief Executive Officer and President, will participate in a fireside chat at the Morgan Stanley Technology, Media and Telecom Conference on March 5, 2025, at 9:15 a.m. PT (12:15 p.m. ET).

Audio recordings of both sessions will be made available on the Freshworks investor relations website at https://ir.freshworks.com.

Freshworks Inc. (NASDAQ: FRSH) has announced a strategic partnership with Unisys (NYSE: UIS) to expand its IT Service Management solutions distribution globally. As the first large-scale Managed Service Provider in Freshworks' ecosystem, Unisys will resell Freshworks' ITSM solutions, including Freshservice and Device42, targeting mid-market and enterprise companies.

The partnership aims to serve the mid-market segment, which is often overcharged and underserved in the ITSM landscape. Unisys, supporting clients in over 120 countries across Commercial, Financial Service and Public Sectors, has already secured a win with a U.S. midsized industrial company that implemented Freshservice in under 12 weeks.

This collaboration leverages Unisys's global workforce of IT professionals and ITSM expertise, while expanding Freshworks' partner ecosystem, which currently includes over 500 active partners.

Freshworks (FRSH) reported strong Q4 2024 results with revenue growing 22% year-over-year to $194.6 million. The company achieved operating and adjusted free cash flow margins of 21% each. For full-year 2024, total revenue reached $720.4 million, up 21% from 2023.

Key Q4 metrics include 22,558 customers contributing more than $5,000 in ARR (11% YoY growth) and a net dollar retention rate of 103%. The company reported a GAAP loss from operations of $(23.8) million, improved from $(40.0) million in Q4 2023, while non-GAAP income from operations increased to $40.3 million from $11.5 million.

For 2025, Freshworks projects Q1 revenue between $190.0-$193.0 million (15-17% YoY growth) and full-year revenue of $809.0-$821.0 million (12-14% YoY growth).

Freshworks (NASDAQ: FRSH) has announced it will release its fourth quarter and full year 2024 financial results on Tuesday, February 11, 2025, after market close. The company will host a live audio webcast at 2:00 p.m. Pacific Time / 5:00 p.m. Eastern Time on the same day to discuss financial results and business highlights.

The webcast will be available through the Freshworks investor relations website, where investors can also access the press release before the event begins. A replay of the webcast will be made available on the same platform following the presentation.

Freshworks (NASDAQ: FRSH) has announced its participation in the 27th Annual Needham Growth Conference. Joon Huh, Senior Vice President of Investor Relations and Treasury, will engage in a fireside chat on Tuesday, January 14, 2025, at 8:45 a.m. Pacific Time (11:45 a.m. Eastern Time).

Investors and interested parties can access an audio webcast replay of the presentation through the Freshworks investor relations website at https://ir.freshworks.com.

Freshworks (NASDAQ: FRSH) has appointed Srinivasan Raghavan as its new Chief Product Officer. Raghavan, who has over two decades of experience in the enterprise SaaS industry, will lead the company's product strategy and vision for its AI, customer experience (CX), and employee experience (EX) solutions.

Raghavan's previous roles include Chief Product Officer at RingCentral and Senior Vice President of Product at Five9. He has a track record of driving enterprise growth and managing complex multi-product scaling efforts. Raghavan will report directly to CEO and President Dennis Woodside.

Woodside emphasized Raghavan's qualifications in AI and his vision for future growth. Raghavan's technical expertise and experience in product management, user experience, and corporate strategy will contribute to Freshworks' goals. He holds degrees in Computer Science and Engineering, and an MBA from the University of Chicago Booth School of Business.

Freshworks (NASDAQ: FRSH) has announced that Tyler Sloat, Chief Operating Officer and Chief Financial Officer, will participate in a fireside chat at the UBS Global Technology Conference. The event is scheduled for Tuesday, December 3, 2024, at 12:35 p.m. Pacific Time (3:35 p.m. Eastern Time).

Interested parties can access an audio webcast replay of the discussion through the Freshworks investor relations website at ir.freshworks.com.

Freshworks (NASDAQ: FRSH) reported strong Q3 2024 results with revenue growing 22% year-over-year to $186.6 million. The company improved its operating cash flow margin to 23% and free cash flow margin to 21%. While GAAP loss from operations was $(38.9) million, non-GAAP income from operations increased to $24.0 million. The company reported 22,359 customers contributing more than $5,000 in ARR, up 14% year-over-year. Net dollar retention rate was 107%. The Board authorized a $400 million stock repurchase program.