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First Watch Co-Founder, Longtime CEO and Former Chairman Ken Pendery Passes Away at 70

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Ken Pendery, co-founder and longtime leader of First Watch, passed away at 70 after a battle with Multiple System Atrophy. Under his leadership, the breakfast & brunch brand expanded from one California restaurant to over 520 nationwide. His legacy includes a focus on culture, integrity, honesty, and respect.
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Under Pendery's leadership, the breakfast & brunch brand grew successfully from one California restaurant to more than 520 nationwide

BRADENTON, Fla., March 5, 2024 /PRNewswire/ -- His bold words are plastered on the walls of the Florida-based restaurant company's Home Office and serve as a constant reminder and permanent edict from the beloved hospitality leader: "Culture is integrity. It's honesty. It's respect."

First Watch announced today that co-founder and longtime leader Ken Pendery passed away on March 4, 2024, after a battle with Multiple System Atrophy, a rare neurological disorder. He was 70.

Pendery retired from the company's board of directors in 2022 after 38 years with the breakfast, brunch and lunch concept. During his extensive and influential tenure, he and co-founder John Sullivan moved the company's operations from California to the Gulf Coast of Florida in the mid-1980s.

Pendery assumed the role of CEO in the late '90s. During his time at the helm, First Watch grew from about 50 restaurants in 1998 to more than 330 in 2018, when he transitioned from CEO to executive chairman. After working together for 12 years, successor and current CEO and President Chris Tomasso continued the successful expansion to more than 450 restaurants by the time Pendery stepped down from the board of directors four years later. Today, First Watch operates more than 520 restaurants in 29 states.

"Ken's impact and influence is – and will forever be – felt throughout our organization," said Tomasso. "He was a mentor and dear friend, and the epitome of the 'You First' culture our company is built upon. Everyone who crossed his path is better for it. Our hearts go out to his family, and we will carry his memory fondly."

Regarded as a beloved leader and dear friend, Pendery cared deeply about the value of trust, humility, doing the right thing and having only the highest of standards. He instilled in each new leader their crucial and primary responsibility: company culture. Pendery was adamant that the behaviors of just one person can strengthen and embolden a culture or destroy it, and he found it his mission to protect the integrity of culture.

Today, Pendery's legacy lives on through First Watch's "5 Steps of Service," first written on the back of a napkin in 1987, and his 10 Commandments (now "Commitments"). Beginning with "Welcome with warmth" and ending with "Act with infectious positivity," the tenets are actively trained and practiced in each restaurant.

Pendery is survived by his wife, Jenny; two children, Trey (Maureen) and Libby (Kevin); and four grandchildren, Woods, Nora, Sita and Red. A private service will take place later this month.

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SOURCE First Watch Restaurants, Inc.

FAQ

What brand did Ken Pendery lead?

Ken Pendery led First Watch, a breakfast & brunch brand.

How many restaurants did First Watch have under Pendery's leadership?

Under Pendery's leadership, First Watch grew from one California restaurant to over 520 nationwide.

What was Ken Pendery's role at First Watch?

Ken Pendery was the co-founder and longtime leader of First Watch. He assumed the role of CEO in the late '90s.

What disorder did Ken Pendery battle before passing away?

Ken Pendery battled Multiple System Atrophy, a rare neurological disorder, before passing away at 70.

Where did First Watch move its operations during Pendery's tenure?

During Pendery's tenure, First Watch moved its operations from California to the Gulf Coast of Florida in the mid-1980s.

First Watch Restaurant Group, Inc.

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About FWRG

at first watch, we believe in putting our customers first. we begin each morning at the crack of dawn, slicing and juicing fresh fruits and vegetables, baking muffins and whipping up our french toast batter from scratch. freshness is never compromised — as we use only the finest ingredients available for the freshest taste possible. when you arrive, we welcome you with a pot—not just a cup—of our sunrise select® premium blend coffee, along with complimentary newspapers and wifi internet access. we want to provide every customer with an extraordinary dining experience. it's all part of our "you first®" service philosophy—doing whatever it takes to make your visit memorable. our history back in 1983, there was no breakfast restaurant–focused category, really. then the original first watch opened from 7 a.m. – 2:30 p.m. with the idea that people want a breakfast, brunch and lunch restaurant that doesn't moonlight with steaks or anything else later in the day. word about this