Genpact Named a Leader in Trust and Safety Services by Everest Group for Fifth Consecutive Year
Genpact (NYSE: G) has been recognized as a Leader in Trust and Safety Services by Everest Group in its 2025 PEAK Matrix® Assessment for the fifth consecutive year. The company's recognition highlights its expertise in providing AI-led solutions for platform safety, compliance, and responsible AI development.
The assessment, which evaluated 28 service providers, emphasized Genpact's differentiated solutions in key areas including AI Development and Safety, Platform Safety, and Global Tech Compliance. Everest Group particularly noted Genpact's investments in AI safety capabilities, Gen AI-based agent assist tools, and its established partnership ecosystem for trust and safety services.
Genpact (NYSE: G) è stata riconosciuta come Leader nei servizi di Trust and Safety da Everest Group nella sua valutazione PEAK Matrix® 2025, per il quinto anno consecutivo. Il riconoscimento sottolinea la capacità dell'azienda di offrire soluzioni guidate dall'AI per la sicurezza delle piattaforme, la conformità e lo sviluppo responsabile dell'intelligenza artificiale.
L'analisi, che ha preso in esame 28 fornitori di servizi, ha evidenziato le soluzioni distintive di Genpact in ambiti chiave come AI Development and Safety, Platform Safety e Global Tech Compliance. Everest Group ha inoltre rilevato gli investimenti dell'azienda nelle capacità di AI safety, negli strumenti di assistenza basati su Gen AI per gli agenti e nel suo consolidato ecosistema di partner per i servizi di trust and safety.
Genpact (NYSE: G) ha sido reconocida como Líder en servicios de Trust and Safety por Everest Group en su evaluación PEAK Matrix® 2025, por quinto año consecutivo. Este reconocimiento resalta la experiencia de la compañía en ofrecer soluciones impulsadas por IA para la seguridad de plataformas, el cumplimiento y el desarrollo responsable de la IA.
La evaluación, que analizó a 28 proveedores de servicios, destacó las soluciones diferenciadas de Genpact en áreas clave como AI Development and Safety, Platform Safety y Global Tech Compliance. Everest Group subrayó en particular las inversiones de Genpact en capacidades de seguridad de IA, herramientas de asistencia a agentes basadas en Gen AI y su consolidado ecosistema de socios para servicios de trust and safety.
Genpact (NYSE: G)는 에베레스트 그룹(Everest Group)의 2025 PEAK Matrix® 평가에서 트러스트 앤 세이프티(Trust and Safety) 서비스 분야 리더로 5년 연속 선정되었습니다. 이번 선정은 플랫폼 안전성, 규정 준수 및 책임 있는 AI 개발을 위한 AI 기반 솔루션 역량을 인정한 결과입니다.
총 28개 서비스 제공업체를 평가한 이 보고서는 AI Development and Safety, Platform Safety, Global Tech Compliance 등 핵심 영역에서 Genpact의 차별화된 솔루션을 강조했습니다. 특히 에베레스트 그룹은 Genpact의 AI 안전성 역량 투자, Gen AI 기반 에이전트 지원 도구, 그리고 트러스트 앤 세이프티 서비스용 파트너 생태계 구축을 주목했습니다.
Genpact (NYSE: G) a été reconnue comme Leader des services Trust and Safety par Everest Group dans son évaluation PEAK Matrix® 2025, pour la cinquième année consécutive. Cette distinction met en lumière l'expertise de la société dans les solutions pilotées par l'IA pour la sécurité des plateformes, la conformité et le développement responsable de l'IA.
L'évaluation, qui a examiné 28 prestataires de services, a souligné les solutions différenciées de Genpact dans des domaines clés tels que AI Development and Safety, Platform Safety et Global Tech Compliance. Everest Group a notamment relevé les investissements de Genpact dans les capacités de sécurité IA, les outils d'assistance aux agents basés sur Gen AI et son écosystème de partenaires établi pour les services de trust and safety.
Genpact (NYSE: G) wurde vom Everest Group in dessen PEAK Matrix®-Bewertung 2025 zum fünften Mal in Folge als Leader im Bereich Trust and Safety Services eingestuft. Die Anerkennung hebt die Expertise des Unternehmens bei KI-gesteuerten Lösungen für Plattform-Sicherheit, Compliance und verantwortungsvolle KI-Entwicklung hervor.
Die Bewertung, in der 28 Dienstleister geprüft wurden, betonte Genpacts differenzierte Lösungen in zentralen Bereichen wie AI Development and Safety, Platform Safety und Global Tech Compliance. Das Everest Group hob insbesondere Genpacts Investitionen in AI-Sicherheitsfähigkeiten, Gen-AI-basierte Agentenassistenz-Tools sowie das etablierte Partner-Ökosystem für Trust- und Safety-Services hervor.
- Named Leader in Trust and Safety Services for 5th consecutive year by Everest Group
- Recognition across multiple critical areas including AI Development, Platform Safety, and Global Tech Compliance
- Established partnership ecosystem for trust and safety, risk intelligence, and analytics
- Continued investment in AI safety capabilities and Gen AI-based tools
- None.
2025 PEAK Matrix® recognizes Genpact's differentiated AI-led solutions to assist with platform safety, compliance, and responsible AI development
"Today, trust and safety is no longer just an operational imperative, it's a core component of Genpact's advanced technology solutions portfolio," said Anil Nanduru, Global Business Leader for High Tech and Manufacturing, and Consumer and Healthcare, Genpact. "By combining strategic guidance with operational execution, we help clients move from reactive responses to proactive risk prevention."
Everest Group highlighted Genpact's differentiated solution models across many critical areas, including the following:
- AI Development and Safety – Embedding resilience to adversarial attacks for responsible AI use and mitigating generative AI risks
- Platform Safety – Enhancing platform integrity through real-time threat detection and policy enforcement
- Global Tech Compliance – Providing regulatory consulting and operational controls to assist with compliance risk management across global markets
"Genpact offers end-to-end trust and safety services to buyers from major industry verticals. It also offers support for T&S benchmarking and guardrail design, transparency reporting, and regulatory risk assessment," said Abhijnan Dasgupta, Practice Director, Everest Group.
Everest Group evaluated 28 service providers for its 2025 PEAK Matrix®, assessing service scope, innovation, proprietary solutions, and proven impact across client engagements.
"Genpact continues to invest in trust and safety tools and technology, including investments in AI safety capabilities and Gen AI-based agent assist tools for transformed internal operations," Dasgupta continued. "It has also established a partnership ecosystem with providers for trust and safety, risk and threat intelligence, red teaming, and analytics to offer technology-based solutions to its clients. These are some of the factors that have contributed to Genpact strengthening its positioning as a Leader in Everest Group's Trust and Safety Services PEAK Matrix® 2025."
To learn more about Genpact's services and solutions for Trust and Safety, click here.
About Genpact
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.
Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
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MEDIA CONTACTS:
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Genpact Media Relations
978-905-9582
susan.martenson@genpact.com
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