Wesco Leads the Way in Finance Transformation with the Genpact AP Suite
Genpact (NYSE: G) announced that Wesco has successfully modernized its accounts payable operations using the Genpact AP Suite. The transformation, which began four years ago, has achieved significant results with 40% of Wesco's 3 million annual invoices now processed without human intervention.
The implementation includes specialized AI agents for data extraction, exception handling, duplication detection, and helpdesk support. Wesco, which generated $22 billion in annual sales in 2024, has experienced improved invoice extraction accuracy, reduced manual workloads, and gained real-time visibility into process health through advanced dashboards.
Genpact (NYSE: G) ha annunciato che Wesco ha modernizzato con successo le proprie operazioni di accounts payable utilizzando Genpact AP Suite. La trasformazione, avviata quattro anni fa, ha prodotto risultati significativi con il 40% delle 3 milioni di fatture annuali di Wesco ora processate senza intervento umano.
L'implementazione include agenti IA specializzati per l'estrazione dei dati, la gestione delle eccezioni, il rilevamento delle duplicazioni e l'assistenza helpdesk. Wesco, che ha registrato un fatturato annuo di 22 miliardi di dollari nel 2024, ha visto migliorare l'accuratezza dell'estrazione delle fatture, ridurre i workload manuali e ottenere una visibilità in tempo reale sullo stato dei processi grazie a dashboard avanzate.
Genpact (NYSE: G) anunció que Wesco ha modernizado con éxito sus operaciones de cuentas por pagar utilizando Genpact AP Suite. La transformación, que comenzó hace cuatro años, ha logrado resultados significativos con el 40% de las 3 millones de facturas anuales de Wesco procesadas ya sin intervención humana.
La implementación incluye agentes de IA especializados para extracción de datos, gestión de excepciones, detección de duplicados y soporte de helpdesk. Wesco, que generó 22 mil millones de dólares en ventas anuales en 2024, ha experimentado una mayor precisión en la extracción de facturas, reducción de cargas de trabajo manuales y una visibilidad en tiempo real del estado de los procesos a través de paneles avanzados.
Genpact (NYSE: G)는 Wesco가 Genpact AP Suite를 사용해 지불 계정 운영을 성공적으로 현대화했다고 발표했습니다. 4년 전 시작된 이 변화는 Wesco의 연간 300만 건 인보이스 중 40%가 더 이상 사람의 개입 없이 처리된다는 크게 개선된 결과를 이끌어냈습니다.
구현에는 데이터 추출, 예외 처리, 중복 탐지 및 헬프데스크 지원을 위한 특화된 AI 에이전트가 포함됩니다. Wesco는 2024년 연간 매출이 220억 달러를 기록했으며, 인보이스 추출 정확도 향상, 수작업 업무의 감소, 고급 대시보드를 통한 프로세스 상태의 실시간 가시성을 얻었습니다.
Genpact (NYSE: G) a annoncé que Wesco a réussi à moderniser ses opérations de comptes fournisseurs en utilisant Genpact AP Suite. Cette transformation, lancée il y a quatre ans, a abouti à des résultats significatifs avec 40% des 3 millions de factures annuelles de Wesco désormais traitées sans intervention humaine.
La mise en œuvre comprend des agents IA spécialisés pour l’extraction des données, la gestion des exceptions, la détection des doublons et le support helpdesk. Wesco, qui a généré 22 milliards de dollars de ventes annuelles en 2024, a connu une amélioration de la précision d’extraction des factures, une réduction des charges de travail manuelles et une visibilité en temps réel sur l’état des processus grâce à des tableaux de bord avancés.
Genpact (NYSE: G) gab bekannt, dass Wesco seine Kreditorenbuchhaltung erfolgreich mit der Genpact AP Suite modernisiert hat. Die Transformation, die vor vier Jahren begann, erzielt signifikante Ergebnisse, wobei 40% der 3 Millionen jährlichen Rechnungen von Wesco nun ohne menschliches Eingreifen verarbeitet werden.
Die Implementierung umfasst spezialisierte KI-Agenten für Datenerfassung, Ausnahmebehandlung, Dublettenerkennung und Helpdesk-Support. Wesco, das im Jahr 2024 einen Umsatz von 22 Milliarden Dollar erzielte, verzeichnet eine verbesserte Rechnungsextraktion, eine Reduzierung manueller Arbeitslasten und eine Echtzeit-Transparenz in die Prozessgesundheit durch fortschrittliche Dashboards.
Genpact (NYSE: G) أعلنت أن Wesco قد حدّثت بنجاح عمليات الدفع الخاصة بها باستخدام Genpact AP Suite. وقد حقّقت التحول، الذي بدأ منذ أربع سنوات، نتائج ملموسة مع 40% من فواتير Wesco السنوية البالغ عددها 3 ملايين فُيتَتّمت الآن دون تدخل بشري.
يشمل التنفيذ وكلاء ذكاء اصطناعي متخصصة في استخراج البيانات، معالجة الاستثناءات، اكتشاف الازدواج، ودعم مركز المساعدة. Wesco، الذي حقق إيرادات سنوية قدرها 22 مليار دولار في 2024، شهد تحسين دقة استخراج الفواتير، وتقليل الأعباء اليدوية، وكسب رؤية مباشرة لحالة العملية من خلال لوحات معلومات متقدمة.
Genpact (NYSE: G) 宣布 Wesco 已经成功地使用 Genpact AP Suite 现代化其应付账款运营。这一改造自四年前启动，取得显著成效， Wesco 每年约有 300 万张发票现已实现无人工干预处理。
实施中包含用于数据提取、异常处理、重复检测和帮助台支持的专用 AI 代理。 Wesco 在2024年的年销售额达到 220亿美元，其发票提取准确性提高、手动工作量减少，并通过高级仪表板实现对流程健康状况的实时可视化。
- 40% of 3 million annual invoices now processed with zero human intervention
- Successfully unified complex multi-ERP environments into one platform
- Improved invoice extraction accuracy and real-time visibility
- Strengthened supplier and customer relationships while reducing costs
- None.
Insights
Genpact's AI-driven AP Suite helps Wesco automate 40% of 3M+ annual invoices, showing real business impact from enterprise AI implementation.
This partnership represents a significant win for Genpact in the enterprise AI space, demonstrating measurable ROI through the automation of 1.2 million invoices annually for a major industrial distributor. The four-year finance transformation project has now reached an impressive maturity level with Wesco's achievement of zero-touch processing for 40% of their invoice volume.
What makes this implementation particularly noteworthy is the multi-ERP environment complexity that Genpact's solution successfully navigates. Enterprise resource planning system fragmentation is typically a major barrier to automation at large organizations like Wesco, which operates across 700+ sites in nearly 50 countries.
The suite's specialized AI agents handling data extraction, exception management, duplication detection, and support functions represent the practical application of agentic AI in finance operations. These aren't merely theoretical capabilities but are delivering tangible operational improvements in a $22 billion revenue organization.
Genpact is positioning this implementation as part of a broader finance transformation journey rather than a point solution, suggesting ongoing revenue opportunities as Wesco continues to expand automation beyond accounts payable. The endorsement from HFS Research's President further validates Genpact's approach of combining process expertise with AI technology, potentially strengthening the company's competitive position against both traditional BPO providers and newer AI-focused entrants in the finance automation market.
Global distribution leader enhances accounts payable accuracy and efficiency, builds real-time visibility across finance operations with Genpact's agentic solutions
"Wesco's results demonstrate how agentic AI, paired with deep process expertise in accounts payable, can unify complex, multi-ERP environments and deliver rapid, measurable outcomes," said Anil Nanduru, Global Business Leader, High Tech & Manufacturing, and Consumer & Healthcare, Genpact. "By simplifying to one platform and automating the end-to-end AP process with pre-trained, outcome-oriented AI agents, Wesco is improving accuracy, accelerating cycle times, and elevating the supplier experience while creating a scalable foundation for continued innovation."
Wesco's partnership with Genpact began four years ago to reimagine the finance function, including an overhaul of its AP process. Since then, Genpact has helped Wesco standardize and automate AP workflows on a unified platform, strengthening supplier and customer relationships while lowering costs and saving time.
"Through iterative development and continuous improvement with Genpact by our side, we've reached a point where
By adopting the full Genpact AP Suite, including specialized AI agents for data extraction, exception handling, duplication detection, and helpdesk support, Wesco has reduced manual workloads, improved invoice extraction accuracy, and gained real-time visibility into process health through advanced dashboards.
"Wesco's transformation shows that Accounts Payable is no longer just a back-office function--it's becoming the front line for enterprise AI," said Saurabh Gupta, President, HFS Research. "The Genpact AP Suite brings the HFS vision of 'services as software' to life, where deep process expertise and AI-driven agents unify fragmented multi-ERP environments into one intelligent solution. The result is not only faster, touchless AP, but also the foundation for real-time visibility and agility across the finance enterprise."
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About Genpact
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.
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MEDIA CONTACTS:
Sue Martenson
Genpact Media Relations
978-905-9582
susan.martenson@genpact.com
Santina Balestreire
Wesco Corporate Communications
412-537-2438
sbalestreire@wescodist.com
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SOURCE Genpact
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