Wesco Leads the Way in Finance Transformation with the Genpact AP Suite

Rhea-AI Summary

Genpact (NYSE: G) announced that Wesco has successfully modernized its accounts payable operations using the Genpact AP Suite. The transformation, which began four years ago, has achieved significant results with 40% of Wesco's 3 million annual invoices now processed without human intervention.

The implementation includes specialized AI agents for data extraction, exception handling, duplication detection, and helpdesk support. Wesco, which generated $22 billion in annual sales in 2024, has experienced improved invoice extraction accuracy, reduced manual workloads, and gained real-time visibility into process health through advanced dashboards.

Positive

• 40% of 3 million annual invoices now processed with zero human intervention
• Successfully unified complex multi-ERP environments into one platform
• Improved invoice extraction accuracy and real-time visibility
• Strengthened supplier and customer relationships while reducing costs

Negative

• None.

Insights

Enterprise AI and Finance Technology Analyst

Genpact's AI-driven AP Suite helps Wesco automate 40% of 3M+ annual invoices, showing real business impact from enterprise AI implementation.

This partnership represents a significant win for Genpact in the enterprise AI space, demonstrating measurable ROI through the automation of 1.2 million invoices annually for a major industrial distributor. The four-year finance transformation project has now reached an impressive maturity level with Wesco's achievement of zero-touch processing for 40% of their invoice volume.

What makes this implementation particularly noteworthy is the multi-ERP environment complexity that Genpact's solution successfully navigates. Enterprise resource planning system fragmentation is typically a major barrier to automation at large organizations like Wesco, which operates across 700+ sites in nearly 50 countries.

The suite's specialized AI agents handling data extraction, exception management, duplication detection, and support functions represent the practical application of agentic AI in finance operations. These aren't merely theoretical capabilities but are delivering tangible operational improvements in a $22 billion revenue organization.

Genpact is positioning this implementation as part of a broader finance transformation journey rather than a point solution, suggesting ongoing revenue opportunities as Wesco continues to expand automation beyond accounts payable. The endorsement from HFS Research's President further validates Genpact's approach of combining process expertise with AI technology, potentially strengthening the company's competitive position against both traditional BPO providers and newer AI-focused entrants in the finance automation market.

Global distribution leader enhances accounts payable accuracy and efficiency, builds real-time visibility across finance operations with Genpact's agentic solutions

NEW YORK, Sept. 30, 2025 /PRNewswire/ -- Genpact (NYSE: G), an agentic and advanced technology solutions company, today announced that Wesco, a leading provider of business-to-business distribution, logistics services, and supply chain solutions, has modernized its accounts payable (AP) operations with the Genpact AP Suite.

"Wesco's results demonstrate how agentic AI, paired with deep process expertise in accounts payable, can unify complex, multi-ERP environments and deliver rapid, measurable outcomes," said Anil Nanduru, Global Business Leader, High Tech & Manufacturing, and Consumer & Healthcare, Genpact. "By simplifying to one platform and automating the end-to-end AP process with pre-trained, outcome-oriented AI agents, Wesco is improving accuracy, accelerating cycle times, and elevating the supplier experience while creating a scalable foundation for continued innovation."

Wesco's partnership with Genpact began four years ago to reimagine the finance function, including an overhaul of its AP process. Since then, Genpact has helped Wesco standardize and automate AP workflows on a unified platform, strengthening supplier and customer relationships while lowering costs and saving time.

"Through iterative development and continuous improvement with Genpact by our side, we've reached a point where 40% of our more than 3 million annual invoices are processed with zero human intervention," said David Schulz, Chief Financial Officer, Wesco. "With Genpact's combination of deep process expertise and cutting-edge technology, we've delivered a best-in-class finance solution that lowers costs, saves time, and enhances supplier relationships."

By adopting the full Genpact AP Suite, including specialized AI agents for data extraction, exception handling, duplication detection, and helpdesk support, Wesco has reduced manual workloads, improved invoice extraction accuracy, and gained real-time visibility into process health through advanced dashboards.

"Wesco's transformation shows that Accounts Payable is no longer just a back-office function--it's becoming the front line for enterprise AI," said Saurabh Gupta, President, HFS Research. "The Genpact AP Suite brings the HFS vision of 'services as software' to life, where deep process expertise and AI-driven agents unify fragmented multi-ERP environments into one intelligent solution. The result is not only faster, touchless AP, but also the foundation for real-time visibility and agility across the finance enterprise."

Headquartered in Pittsburgh, Wesco (NYSE: WCC) generated approximately $22 billion in annual sales in 2024. It operates more than 700 sites across nearly 50 countries, and serves a broad base of commercial, industrial, education, government, technology, telecommunications, and utility customers.

For more information about the agentic AI-powered Genpact AP Suite, click here.

About Genpact
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.

Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

MEDIA CONTACTS:

Sue Martenson
Genpact Media Relations
978-905-9582
susan.martenson@genpact.com

Santina Balestreire
Wesco Corporate Communications
412-537-2438
sbalestreire@wescodist.com

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SOURCE Genpact

FAQ

What results has Wesco achieved using Genpact's AP Suite?

Wesco has achieved 40% automation of its 3 million annual invoices, improved invoice extraction accuracy, reduced manual workload, and gained real-time visibility through advanced dashboards.

How long has the partnership between Wesco and Genpact (NYSE: G) been ongoing?

The partnership began four years ago with the goal of reimagining Wesco's finance function, including an overhaul of its AP process.

What is Wesco's annual sales volume according to the announcement?

Wesco generated approximately $22 billion in annual sales in 2024.

What features does Genpact's AP Suite include?

The Genpact AP Suite includes specialized AI agents for data extraction, exception handling, duplication detection, and helpdesk support.

How many locations does Wesco operate globally?

Wesco operates more than 700 sites across nearly 50 countries, serving commercial, industrial, education, government, technology, telecommunications, and utility customers.