The World's First AI-Powered Scam Detector, Norton Genie, Now in ChatGPT

Gen (NASDAQ: GEN) launched Norton Genie, an AI-powered scam detector now available as a Norton app inside ChatGPT on March 4, 2026.

Rhea-AI Summary

Gen (NASDAQ: GEN) launched Norton Genie, an AI-powered scam detector now available as a Norton app inside ChatGPT on March 4, 2026. The integration lets users paste emails, texts, images, or links and get immediate guidance on whether content appears safe, risky, or a scam.

Norton analyzes language, intent, tactics, and URLs, and offers clear next steps like avoid replying, don’t click links, or delete suspicious messages.

Argus Mar 5 session

+1.44% close to close Open Argus

Details

News Market Reaction – GEN

In the Mar 5 session, GEN gained 1.44%, reflecting a mild positive market reaction.

Data tracked by StockTitan Argus on the day of publication.

Market Context

This announcement extends GEN’s AI-driven cyber safety strategy by bringing Norton Genie scam detect...

Analysis

This announcement extends GEN’s AI-driven cyber safety strategy by bringing Norton Genie scam detection directly into ChatGPT. Users can forward suspicious emails, texts, images, or links and receive clear guidance using Norton's security intelligence, which flagged that more than 90% of 2025 threats involved scams or phishing. Investors may track adoption of Genie within ChatGPT, cross-selling into Norton 360, and how this complements prior AI launches across browsers, mobile, and partner ecosystems.

Key Figures

Scam-related threats share: more than 90% Threats reference year: 2025

Scam-related threats share

more than 90%

Share of 2025 threats from scams, phishing, fake ads per Gen Threat Report

Threats reference year

2025

Year cited in Gen Threat Report for scam and phishing statistics

Previous AI Reports

5 past events · Latest: Feb 17

Same Type 5 events

1. Feb 17

   AI security partnership

   24h Move

   +1.3%

   Partnered with Vercel to add AI-driven safety verification to skills ecosystem.

2. Feb 02

   AI fraud insights

   24h Move

   -0.8%

   LifeLock reported AI-related tax fraud insights and promoted protective services.

3. Jan 27

   AI dating study

   24h Move

   -1.6%

   Norton study on AI relationships and rising dating scams highlighting protection tools.

4. Dec 02

   AI browser launch

   24h Move

   -0.1%

   Global free release of Norton Neo AI-native browser with embedded cyber safety.

5. Nov 12

   Mobile AI protection

   24h Move

   -0.5%

   Avast Scam Guardian AI tools launched on mobile to block scam attacks.

24h Move is the share-price change in the day after each event; other market factors may also have contributed.

Key Terms

ai-powered, phishing, url

3 terms

ai-powered technical

"Norton, part of Gen (NASDAQ: GEN), has launched the Genie assistant, its AI-powered scam protection"

"AI-powered" describes technology that uses artificial intelligence to perform tasks, make decisions, or analyze information automatically. It’s similar to having a highly skilled assistant that can learn from data, recognize patterns, and improve over time, helping to make processes faster and more accurate. For investors, this means better insights and more efficient operations, potentially leading to smarter investment choices.

phishing technical

"more than 90 percent of threats targeting people in 2025 came from scams, phishing, and fake advertisements"

Phishing is a type of online scam where fraudsters send fake emails, texts or websites that mimic legitimate firms to trick people into giving up passwords, account numbers or other sensitive information—like a fake baited hook pretending to be a trusted service. For investors, falling for phishing can lead to stolen funds or trading accounts, unauthorized trades, lost personal data and costly reputational or regulatory problems for firms that fail to protect client information.

url technical

"It examines the language, intent, and tactics being used, alongside URL and domain checks"

A URL is the web address used to locate a specific page or file on the internet, like the street address for a house. For investors it matters because URLs point directly to press releases, regulatory filings, financial reports and investor pages—quickly directing you to source documents needed to verify facts, confirm timing or check disclosures so you can trust where information originated.

AI-generated analysis. How Rhea-AI works. Not financial advice.

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Get instant scam checks and trusted Cyber Safety advice from Norton without leaving your ChatGPT conversation 

TEMPE, Ariz. and PRAGUE, March 4, 2026 /PRNewswire/ -- From fake delivery texts to urgent bank alerts or messages that look like they're from your boss, friend or a trusted brand, scams are showing up in everyday life. More people are turning to AI tools like ChatGPT to ask a simple question: "Is this legitimate?" To help answer that question, Norton, part of Gen (NASDAQ: GEN), has launched the Genie assistant, its AI-powered scam protection, right in ChatGPT. Through this app, Norton brings trusted security intelligence directly into ChatGPT conversations, helping people identify scams and make safer decisions in real time.

The new Norton app in ChatGPT allows people to share suspicious emails, texts, messages, images, or links and get clear, immediate guidance on whether something looks safe, risky, or like a scam. In addition to being able to check Genie inside the Norton app, people can now access the same trusted Cyber Safety intelligence in ChatGPT, where they are already asking questions.

"AI is quickly becoming part of our daily lives. People are already asking ChatGPT whether they should click, pay, or respond," said Leena Elias, Chief Product Officer at Gen. "With Genie in ChatGPT, we are extending Norton's scam analysis and advice directly into those conversations. In addition to the comprehensive protection people receive with Norton 360, we're helping them make safer decisions in the moment."

According to the Gen Threat Report, more than 90 percent of threats targeting people in 2025 came from scams, phishing, and fake advertisements. Many of these attacks are designed to look ordinary and convincing, making it hard to know when to trust a message and when to pause.

Helping People Make Sense of Suspicious Messages 
The Norton app in ChatGPT is designed for the kinds of questions people face every day, such as:

• "@Norton, this email says my account will be locked if I do not act now. Is this a scam?"
• "@Norton, I got a text about a missed delivery with a link. Should I click it?"
• "@Norton, this message looks like it's from my bank, but something feels off."
• "@Norton, is this online deal real, or is it trying to steal my information?"

Unlike tools that only check whether a link is known to be malicious, Norton looks at the full context of a message. It examines the language, intent, and tactics being used, alongside URL and domain checks, to spot common scam patterns like impersonation, pressure to act quickly, or requests for sensitive information.

Norton then provides clear, easy-to-understand guidance, explaining why something may be risky and what steps to take next, such as avoiding a reply, not clicking a link, or deleting the message altogether.

Security That Fits Naturally into Everyday Life 
The Norton app in ChatGPT is designed to feel simple and familiar. Anyone using ChatGPT can use the Norton app and paste in messages or images to get help checking for scams and ask Norton for safety guidance in plain language, just as they would ask a friend or family member for a second opinion.

As AI becomes a regular part of how people research and make decisions online, Norton's app reflects a broader shift in cybersecurity. Protection means helping people spot scams and other risks earlier, before they act. 

How to Use Norton in ChatGPT 
Getting started takes just a few steps:

1. Log in to ChatGPT 
   Apps are available once you are signed in.
2. Open the Apps section 
   Visit the ChatGPT app directory.
3. Find and enable Norton 
   Search for the official Norton app and click Connect to enable it.
4. Use @Norton in your chat 
   Get started by asking questions like "@Norton, is this a scam?" Start questions with @Norton any time you want help checking a message, email, link, or image, or when you have questions about staying safe online.

Norton in ChatGPT is supported across Free, Plus, Team and Enterprise tiers where apps are supported. To get started, go to https://chatgpt.com/apps/ and search Norton.

About Norton 
Norton is a leader in Cyber Safety, and part of Gen (NASDAQ: GEN), a global company dedicated to powering Digital Freedom with a family of trusted consumer brands. Norton empowers millions of individuals and families with award-winning protection for their devices, online privacy, and identity. Norton products and services are certified by independent testing organizations including AV-TEST, AV Comparatives, and SE Labs. Norton is a founding member of the Coalition Against Stalkerware. Learn more at https://us.norton.com.

Brittany Posey
Gen
Press@GenDigital.com 

Courtney Rowles
Edelman for Gen
Courtney.Rowles@Edelman.com

View original content to download multimedia:https://www.prnewswire.com/news-releases/the-worlds-first-ai-powered-scam-detector-norton-genie-now-in-chatgpt-302704477.html

SOURCE Norton

FAQ

AI-generated questions and answers. How Rhea-AI works. Not financial advice.

What is Norton Genie in ChatGPT and when did Gen (GEN) launch it?

Norton Genie is an AI scam detector integrated into ChatGPT, launched March 4, 2026. According to the company, it lets users paste suspicious emails, texts, images, or links into ChatGPT and receive immediate guidance on whether the content looks safe, risky, or like a scam.

How do I enable the Norton app in ChatGPT for GEN’s Norton Genie?

Enable Norton by logging into ChatGPT, opening the Apps section, and connecting the Norton app. According to the company, search the ChatGPT app directory, click Connect, and then use @Norton in chat to start scam checks and Cyber Safety guidance.

What kinds of threats can Norton Genie in ChatGPT detect for GEN (GEN) users?

Norton Genie flags scams, phishing, impersonation, pressure-to-act tactics, and suspicious URLs or domains. According to the company, it examines language, intent, tactics, and URL checks to identify common scam patterns and explains why a message may be risky.

Which ChatGPT plans support the Norton app from Gen (GEN)?

The Norton app in ChatGPT is available across Free, Plus, Team, and Enterprise tiers where apps are supported. According to the company, users on those tiers can enable Norton from the app directory and use @Norton for safety checks.

How should users interact with Norton Genie in ChatGPT to check a suspicious message?

Users should paste the message, link, or image and ask a question starting with @Norton, like "@Norton, is this a scam?" According to the company, Norton will return clear guidance and suggested next steps such as avoiding replies, not clicking links, or deleting the message.