CGI and Stockmann enter strategic partnership

CGI (NYSE:GIB) and Stockmann, part of Lindex Group, have expanded their long-term collaboration into a strategic partnership.

Rhea-AI Summary

CGI (NYSE:GIB) and Stockmann, part of Lindex Group, have expanded their long-term collaboration into a strategic partnership. The new agreement covers managed IT services, application management, digital development and end-user services, aiming to enhance customer-centricity, omnichannel capabilities, profitability and AI-driven digital transformation.

Argus May 12 session

-3.47% close to close Open Argus

Details

News Market Reaction – GIB

On May 12, the day this news came out, GIB closed 3.47% below the previous close.

Data tracked by StockTitan Argus for the May 12 session.

Previous Partnership Reports

5 past events · Latest: Apr 22

Same Type 5 events

1. Apr 22

   Strategic IT partnership

   24h Move

   -0.7%

   Expanded strategic IT partnership with SSAB in Finland and Sweden.

2. Dec 02

   Partnership extension

   24h Move

   +0.6%

   Renewed and expanded Highmark claims analytics and payment integrity deal.

3. Nov 18

   Government ERP projects

   24h Move

   -0.1%

   Partnerships with Florida governments deploying CGI Advantage ERP platform.

4. Sep 29

   Banking partnership

   24h Move

   +0.9%

   Strategic trade finance platform integration partnership with Barclays.

5. Aug 20

   Retail transformation deal

   24h Move

   -0.4%

   Strategic partnership with Kesko to accelerate retail digital transformation.

24h Move is the share-price change in the day after each event; other market factors may also have contributed.

Key Terms

omnichannel, managed it services, cloud transformation, artificial intelligence (ai), +2 more

6 terms

omnichannel technical

"Strengthening Stockmann's omnichannel customer experience"

A coordinated approach to selling and serving customers across all touchpoints—stores, websites, mobile apps, social media, and call centers—so the experience feels like one continuous conversation no matter where a customer interacts. For investors, omnichannel capability signals how well a company can attract and keep customers, turn interactions into sales, and use shared customer data to cut costs and boost revenue—making it a key driver of growth and competitive strength.

managed it services technical

"The partnership covers managed IT services and digital development"

Managed IT services are when a business hires an external provider to run, monitor and support its computer systems, networks and cloud tools on an ongoing basis, including maintenance, security, backups and helpdesk support. For investors, this matters because it shifts one-off technology projects into steady, contract-based revenue, can lower the chance of outages or breaches, and signals predictable costs and scalable growth—similar to subscribing to a utility instead of owning complex equipment.

cloud transformation technical

"supported Stockmann in areas including cloud transformation, data center services"

Cloud transformation is the process of moving a company’s software, data and operations from in‑house servers to internet-based services and rethinking how technology supports the business. Like switching from owning and maintaining a car to using a ride‑service, it can cut upfront costs, speed product launches and make scaling easier, but also changes ongoing expenses, risk exposure and regulatory or vendor dependencies — all factors that can affect future revenue and valuation for investors.

artificial intelligence (ai) medical

"leveraging new technologies such as artificial intelligence (AI)."

Artificial intelligence (AI) is the development of computer systems that can perform tasks typically requiring human intelligence, such as understanding language, recognizing patterns, and making decisions. For investors, AI can enhance how businesses analyze data, automate processes, and innovate, potentially leading to increased efficiency and new opportunities in the market.

automation technical

"CGI DigiOps, which leverages automation."

Automation is the use of technology to perform tasks with minimal human intervention, often replacing manual work with machines or software. It matters to investors because it can increase efficiency, reduce costs, and enable faster decision-making, potentially leading to higher profits and competitive advantages for businesses.

digitalization technical

""Digitalization and automation are central to executing our customer-centric strategy."

Digitalization is the process of converting business activities, records, and services into digital formats and using software and data to run operations more automatically and efficiently. For investors, it matters because companies that digitalize can lower costs, scale faster, improve customer reach and generate clearer data for decision-making — similar to switching from paper maps to GPS, which speeds travel and reveals better routes.

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cgi.com/newsroom

Strengthening Stockmann's omnichannel customer experience

HELSINKI, May 12, 2026 /PRNewswire/ - CGI (TSX: GIB.A) (NYSE: GIB), one of the largest independent IT and business consulting services firms in the world, and Stockmann, a retail company that is part of the Lindex Group plc, have expanded their collaboration through a new agreement that strengthens CGI's role as strategic partner.

The partnership covers managed IT services and digital development, supporting Stockmann in achieving its strategic objectives by enhancing customer-centricity, omnichannel capabilities and profitability.

The new agreement builds on a long-standing collaboration in which CGI, Stockmann's primary IT partner and trusted advisor, has supported Stockmann in areas including cloud transformation, data center services and IT infrastructure management. The expanded scope leverages CGI's deep retail experience and includes application management, and development and end-user services, leveraging new technologies such as artificial intelligence (AI).

"Developing a seamless omnichannel customer experience is one of our key strategic priorities. To achieve this, our IT services must operate flawlessly, and our digital development must progress efficiently. Our collaboration with CGI supports this by combining business-driven development with modern technologies," said Riku Lyly, Chief Operating Officer at Stockmann.

"This agreement reflects the trust placed in CGI's ability to deliver business-critical IT services in the retail sector, supporting this targeted transformation. Our goal is to help Stockmann accelerate digital service development and achieve measurable business outcomes." said Peter Jantunen, Vice-President, Retail Services at CGI.

CGI supports the acceleration of Stockmann's digital services development by applying modern technologies and AI-enabled solutions that improve delivery speed and development quality. In service production, potential disruptions are proactivity identified and resolved using CGI DigiOps, which leverages automation.

"Digitalization and automation are central to executing our customer-centric strategy. We also aim to advance our AI strategy to support our business," added Janne Holli, Chief Technology Officer at Stockmann. "CGI's client-centric approach, commitment to future development, and ability to bring global expertise to our operations were key factors in selecting our partner."

About CGI
Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2025 reported revenue is CA$15.91 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.

About Stockmann
Stockmann is a marketplace for a good life, founded in 1862. Its department stores are known for high-quality selections of fashion, beauty and home brands. In the Baltics, Stockmann also offers quality food and beverages. Stockmann has seven department stores in Finland and the Baltics and an online store stockmann.com. Stockmann is part of Lindex Group plc, which is listed on Nasdaq Helsinki and had a turnover of EUR 952 million in 2025. www.lindexgroup.com. 

View original content:https://www.prnewswire.com/news-releases/cgi-and-stockmann-enter-strategic-partnership-302768767.html

SOURCE CGI Inc.

FAQ

AI-generated questions and answers. How Rhea-AI works. Not financial advice.

What did CGI (NYSE:GIB) announce about its new strategic partnership with Stockmann on May 12, 2026?

CGI announced an expanded strategic partnership with Stockmann covering managed IT services and digital development. According to CGI, the agreement deepens its role as Stockmann’s primary IT partner, focusing on omnichannel capabilities, customer-centricity, profitability and use of modern technologies, including artificial intelligence.

How will the CGI and Stockmann partnership improve Stockmann's omnichannel customer experience?

The partnership aims to support a seamless omnichannel customer experience through robust, efficient IT and digital development. According to CGI, services include application management, end-user support and AI-enabled solutions designed to improve delivery speed, development quality and integration across Stockmann’s online and in-store customer touchpoints.

What IT services will CGI provide to Stockmann under the new strategic agreement?

CGI will provide managed IT services, application management, development and end-user services to Stockmann. According to CGI, the scope builds on existing cloud transformation, data center and infrastructure work, adding modern technologies and AI-enabled solutions to support Stockmann’s strategic and customer-centric digital initiatives.

How does CGI plan to use artificial intelligence in its work with Stockmann?

CGI plans to leverage AI-enabled solutions to improve delivery speed and development quality for Stockmann. According to CGI, AI will support digital service development, help proactively identify and resolve disruptions, and contribute to executing Stockmann’s broader digitalization and AI strategies across its retail operations.

What is CGI DigiOps and how will it support Stockmann's IT operations?

CGI DigiOps is an automation-driven approach used to proactively identify and resolve potential IT disruptions. According to CGI, DigiOps will be applied in service production for Stockmann, aiming to enhance operational reliability, reduce downtime and support the retailer’s business-critical IT services and customer experience.

Why did Stockmann choose CGI as its strategic IT partner despite being part of Lindex Group?

Stockmann selected CGI for its client-centric approach, commitment to future development and global expertise. According to CGI, these factors, combined with an established primary IT partnership, aligned with Stockmann’s need for business-driven digital development, omnichannel improvements and support for its evolving AI and customer-centric strategies.