Highmark Inc. extends partnership with CGI to enhance and strengthen claim payment programs and drive innovation

CGI (NYSE: GIB) renewed and expanded its decade-long partnership with Highmark Inc on Dec. 2, 2025 to continue using the CGI ProperPay platform for claims payment integrity.

Rhea-AI Summary

CGI (NYSE: GIB) renewed and expanded its decade-long partnership with Highmark Inc on Dec. 2, 2025 to continue using the CGI ProperPay platform for claims payment integrity.

The contract extends analytics, recovery audit capabilities, predictive modeling, and case-selection optimization. Highmark reported year-over-year improvement in recoveries, reduced false positives, and a 98% uphold rate on audit findings. CGI said the expansion will include potential new AI-powered capabilities to automate high-volume review workflows and accelerate outcomes.

Positive

• Renewal extends >10-year partnership with Highmark
• Enhanced data analytics and recovery audit capabilities
• Reported 98% uphold rate on audit findings
• Measured increase in average savings per inpatient review
• Planned AI-powered automation for high-volume reviews

Negative

• None.

Argus Dec 2 session

+0.57% close to close Open Argus

Details

News Market Reaction – GIB

In the Dec 2 session, GIB gained 0.57%, reflecting a mild positive market reaction.

Data tracked by StockTitan Argus on the day of publication.

Market Context

This announcement extended CGI’s long-running partnership with Highmark, centered on the CGI ProperP...

Analysis

This announcement extended CGI’s long-running partnership with Highmark, centered on the CGI ProperPay platform and a 98% uphold rate on audit findings. It reinforced CGI’s focus on data-driven payment integrity, advanced analytics, and potential new AI-enabled capabilities. In the past, similar partnership and platform wins produced an average one-day move of about 0.5%. Investors monitoring this theme might watch for contract scope, renewal cadence, and evidence of expanded AI-driven automation over time.

Key Figures

Uphold rate on audits: 98% Professionals added: 350 Partnership duration: 30 years +5 more

Uphold rate on audits

98%

Highmark audit findings using CGI ProperPay

Professionals added

350

Online Business Systems acquisition

Partnership duration

30 years

CGI–Rockville relationship

Service coverage

24/7

HERMES Service Operation Centre SOC monitoring

Price reaction 24h

0.57%

Highmark partnership renewal on Dec 2, 2025

Average move

0.5%

Historical partnership-tagged news

Days to cover

10.26

Short-interest metric from risk context

Short interest

1.66%

Short position as share of float

Historical Context

5 past events · Latest: Dec 10

5 events

1. Dec 10

   Defense contract win

   24h Move

   -0.1%

   Contract to deliver secure mobile communications solution for NATO executives.

2. Dec 09

   Government SaaS rollout

   24h Move

   -0.5%

   San Diego County launched CGI Advantage cloud budgeting solution to modernize processes.

3. Dec 04

   ERP modernization

   24h Move

   +2.2%

   Nevada deployed CGI Advantage ERP to replace 25-year-old HR and payroll platform.

4. Dec 03

   Acquisition

   24h Move

   +0.8%

   Acquisition of Online Business Systems expanding digital, AI and cybersecurity capabilities.

5. Dec 02

   Partnership renewal

   24h Move

   +0.6%

   Renewal and expansion of Highmark partnership using CGI ProperPay for payment integrity.

24h Move is the share-price change in the day after each event; other market factors may also have contributed.

Key Terms

payment integrity, recovery audit, predictive modeling, case selection optimization, +1 more

5 terms

payment integrity technical

"enabling Highmark to continue advancing its payment integrity goals"

Payment integrity is the set of checks, rules and systems used to make sure the right amount is paid to the right party and that mistakes, fraud or duplicate payments are caught before money leaves the business. Think of it like quality control at checkout: it prevents leaks and overpayments that can erode profit, create regulatory risk, or distort cash flow, so stronger payment integrity protects margins, compliance and investor value.

recovery audit financial

"deliver enhanced data analytics and recovery audit capabilities"

A recovery audit is a focused review of past transactions, bills, or insurance claims to find and retrieve money that was paid in error or missed payments that should have been made. For investors, it matters because results can create sudden one-time gains or unexpected expenses, change reported earnings and cash flow, and reveal control problems that affect a company’s future costs—think of it as going back through old receipts to correct bookkeeping mistakes.

predictive modeling technical

"providing advanced audit capabilities that leverage predictive modeling"

Predictive modeling uses data and computer algorithms to estimate what is likely to happen next—like a weather forecast for business outcomes. By spotting patterns in past performance and current indicators, these models project sales, risks, customer behavior or other metrics that matter to investors. The results help investors weigh potential returns and risks, compare scenarios, and make more informed decisions faster than relying on intuition alone.

case selection optimization technical

"leverage predictive modeling, case selection optimization, and continuous refinement"

Case selection optimization is the process of choosing which patients, trial sites, or specific cases to include in a clinical study or program so the results are clearer, faster and more likely to show a meaningful effect. For investors, it matters because better selection can reduce trial size and cost, shorten development time, and raise the odds of regulatory approval — think of it like picking the best team members to improve the chances of winning a game.

AI-powered technical

"potential to introduce new AI-powered capabilities that will further accelerate outcomes"

"AI-powered" describes technology that uses artificial intelligence to perform tasks, make decisions, or analyze information automatically. It’s similar to having a highly skilled assistant that can learn from data, recognize patterns, and improve over time, helping to make processes faster and more accurate. For investors, this means better insights and more efficient operations, potentially leading to smarter investment choices.

AI-generated analysis. How Rhea-AI works. Not financial advice.

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PITTSBURGH, Dec. 2, 2025 /PRNewswire/ -- CGI (TSX: GIB.A) (NYSE: GIB), one of the world's largest independent technology and professional services firms, today announced the renewal and expansion of its long-standing partnership with Highmark Inc., a wholly owned subsidiary of Highmark Health, one of the largest integrated health organizations in the United States. This renewed agreement builds on over a decade of successful collaboration, enabling Highmark to continue advancing its payment integrity goals through the proprietary CGI ProperPay^® platform.

Under the new contract, CGI will deliver enhanced data analytics and recovery audit capabilities that support Highmark's enterprise-wide claims review initiatives. The partnership has already demonstrated sustained success, including year-over-year improvement in recoveries, reduced false positives, and a 98% uphold rate on audit findings.

"CGI's innovation continues to increase identified overpayments year over year," said Kurt Spear, Vice President of Financial Investigation and Provider Review at Highmark. "Our ability to effectively address claim billing errors has been tremendously strengthened by our partnership with CGI. They have been a trusted and reliable advisor to Highmark in our collective efforts toward claims payment accuracy."

The CGI ProperPay platform plays a central role in the Highmark initiative, providing advanced audit capabilities that leverage predictive modeling, case selection optimization, and continuous refinement of audit concepts. As a result, Highmark has seen a measurable increase in average savings per review on inpatient claims while maintaining operational efficiency and strengthening provider relationships.

"This ongoing partnership reflects our shared commitment to innovation, collaboration, and delivering meaningful value to healthcare consumers," said Deb Mohapatra, Senior Vice-President & Business Unit Leader at CGI. "We are also excited about the potential to introduce new AI-powered capabilities that will further accelerate outcomes and automate high-volume review workflows."

About CGI
Founded in 1976, CGI is among the largest independent technology and professional services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2025 reported revenue is CA$15.91 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.

Stock Market Symbols
GIB.A (TSX)
GIB (NYSE)
cgi.com/newsroom

View original content:https://www.prnewswire.com/news-releases/highmark-inc-extends-partnership-with-cgi-to-enhance-and-strengthen-claim-payment-programs-and-drive-innovation-302625819.html

SOURCE CGI Technologies and Solutions, Inc.

FAQ

AI-generated questions and answers. How Rhea-AI works. Not financial advice.

What did CGI announce about its Highmark partnership on Dec. 2, 2025 (GIB)?

CGI announced a renewal and expansion of its partnership with Highmark to continue using the CGI ProperPay platform and deliver enhanced analytics and recovery audits.

How does the CGI ProperPay platform help Highmark (GIB)?

ProperPay provides predictive modeling, case-selection optimization, and continuous audit concept refinement to improve recoveries and reduce false positives.

What performance metrics did Highmark report under the CGI agreement (GIB)?

Highmark reported year-over-year recovery improvements, reduced false positives, and a 98% uphold rate on audit findings.

Will CGI add AI features to the Highmark program (GIB)?

CGI indicated plans to introduce new AI-powered capabilities aimed at automating high-volume review workflows and accelerating outcomes.

Does the renewed CGI–Highmark deal affect inpatient claim savings (GIB)?

The announcement states Highmark has seen a measurable increase in average savings per inpatient claim review under the program.

Where can investors find the effective date for the CGI–Highmark extension (GIB)?

The partnership renewal was announced on December 2, 2025.