Highmark Inc. extends partnership with CGI to enhance and strengthen claim payment programs and drive innovation
Rhea-AI Summary
CGI (NYSE: GIB) renewed and expanded its decade-long partnership with Highmark Inc on Dec. 2, 2025 to continue using the CGI ProperPay platform for claims payment integrity.
The contract extends analytics, recovery audit capabilities, predictive modeling, and case-selection optimization. Highmark reported year-over-year improvement in recoveries, reduced false positives, and a 98% uphold rate on audit findings. CGI said the expansion will include potential new AI-powered capabilities to automate high-volume review workflows and accelerate outcomes.
Positive
- Renewal extends >10-year partnership with Highmark
- Enhanced data analytics and recovery audit capabilities
- Reported 98% uphold rate on audit findings
- Measured increase in average savings per inpatient review
- Planned AI-powered automation for high-volume reviews
Negative
- None.
News Market Reaction
On the day this news was published, GIB gained 0.57%, reflecting a mild positive market reaction.
Data tracked by StockTitan Argus on the day of publication.
Key Figures
Market Reality Check
Peers on Argus
Peers in Information Technology Services showed mixed moves, with names like LDOS, CDW, IT and BR up between 0.78% and 1.39%, while WIT declined 1.39%. With no momentum scanner signals and a modest prior reaction of 0.57% to this partnership news, trading appeared more stock-specific than sector-driven.
Historical Context
| Date | Event | Sentiment | Move | Catalyst |
|---|---|---|---|---|
| Dec 10 | Defense contract win | Positive | -0.1% | Contract to deliver secure mobile communications solution for NATO executives. |
| Dec 09 | Government SaaS rollout | Positive | -0.5% | San Diego County launched CGI Advantage cloud budgeting solution to modernize processes. |
| Dec 04 | ERP modernization | Positive | +2.2% | Nevada deployed CGI Advantage ERP to replace 25-year-old HR and payroll platform. |
| Dec 03 | Acquisition | Positive | +0.8% | Acquisition of Online Business Systems expanding digital, AI and cybersecurity capabilities. |
| Dec 02 | Partnership renewal | Positive | +0.6% | Renewal and expansion of Highmark partnership using CGI ProperPay for payment integrity. |
Operational wins and partnerships often draw modest positive reactions, but roughly two of the last five news items saw slight negative moves despite constructive headlines.
Over recent months, CGI reported multiple contract wins and modernization projects, including NATO’s Project HERMES, San Diego County’s budgeting upgrade, and Nevada’s HR/payroll modernization. It also acquired Online Business Systems, adding 350 professionals, and renewed its partnership with Highmark, which posted a 0.57% price reaction. These events reinforce a narrative of steady expansion in government, healthcare, and enterprise services, with generally modest but mixed short-term share price responses to positive news.
Market Pulse Summary
This announcement extended CGI’s long-running partnership with Highmark, centered on the CGI ProperPay platform and a 98% uphold rate on audit findings. It reinforced CGI’s focus on data-driven payment integrity, advanced analytics, and potential new AI-enabled capabilities. In the past, similar partnership and platform wins produced an average one-day move of about 0.5%. Investors monitoring this theme might watch for contract scope, renewal cadence, and evidence of expanded AI-driven automation over time.
Key Terms
payment integrity technical
recovery audit financial
predictive modeling technical
case selection optimization technical
AI-powered technical
AI-generated analysis. Not financial advice.
Under the new contract, CGI will deliver enhanced data analytics and recovery audit capabilities that support Highmark's enterprise-wide claims review initiatives. The partnership has already demonstrated sustained success, including year-over-year improvement in recoveries, reduced false positives, and a
"CGI's innovation continues to increase identified overpayments year over year," said Kurt Spear, Vice President of Financial Investigation and Provider Review at Highmark. "Our ability to effectively address claim billing errors has been tremendously strengthened by our partnership with CGI. They have been a trusted and reliable advisor to Highmark in our collective efforts toward claims payment accuracy."
The CGI ProperPay platform plays a central role in the Highmark initiative, providing advanced audit capabilities that leverage predictive modeling, case selection optimization, and continuous refinement of audit concepts. As a result, Highmark has seen a measurable increase in average savings per review on inpatient claims while maintaining operational efficiency and strengthening provider relationships.
"This ongoing partnership reflects our shared commitment to innovation, collaboration, and delivering meaningful value to healthcare consumers," said Deb Mohapatra, Senior Vice-President & Business Unit Leader at CGI. "We are also excited about the potential to introduce new AI-powered capabilities that will further accelerate outcomes and automate high-volume review workflows."
About CGI
Founded in 1976, CGI is among the largest independent technology and professional services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2025 reported revenue is CA
Stock Market Symbols
GIB.A (TSX)
GIB (NYSE)
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View original content:https://www.prnewswire.com/news-releases/highmark-inc-extends-partnership-with-cgi-to-enhance-and-strengthen-claim-payment-programs-and-drive-innovation-302625819.html
SOURCE CGI Technologies and Solutions, Inc.