Urgently Announces Fourth Quarter 2025 Financial Results
Rhea-AI Summary
Urgently (NASDAQ: ULY) reported Q4 2025 results on March 13, 2026 showing revenue of $33.3M (up 4% YoY), gross profit of $8.7M (+23% YoY) and gross margin of 26% (up 4 points).
Year-to-date revenue was $129.2M (down 10% YoY). GAAP operating expenses improved 29% YTD and GAAP operating loss narrowed to $8.9M. Urgently entered a definitive merger agreement to be acquired by Agero, suspended 2026 guidance and canceled its earnings call.
Positive
- Q4 revenue +4% YoY to $33.3M
- Gross profit +23% YoY to $8.7M
- Gross margin expanded 4 points to 26%
- GAAP operating expenses improved 29% year-to-date
- GAAP operating loss improved 67% year-to-date
Negative
- Full-year revenue -10% YoY to $129.2M
- Guidance suspended for Q1 and full-year 2026 due to pending acquisition
- Earnings call canceled in light of the merger agreement
News Market Reaction – ULY
On the day this news was published, ULY gained 165.02%, reflecting a significant positive market reaction. Argus tracked a peak move of +3.5% during that session. Our momentum scanner triggered 4 alerts that day, indicating moderate trading interest and price volatility. This price movement added approximately $3M to the company's valuation, bringing the market cap to $4.45M at that time. Trading volume was exceptionally heavy at 7.8x the daily average, suggesting very strong buying interest.
Data tracked by StockTitan Argus on the day of publication.
Key Figures
Market Reality Check
Peers on Argus
ULY gained 4.1% while peers were mixed: FRGT +12.04%, AUUD +6.65%, and others like TGL -7.13%. This pattern points to a stock-specific reaction rather than a sector-wide move.
Previous Earnings Reports
| Date | Event | Sentiment | Move | Catalyst |
|---|---|---|---|---|
| Nov 12 | Quarterly earnings | Positive | -3.9% | Q3 2025 earnings with revenue decline but margin and loss improvements. |
| Aug 12 | Quarterly earnings | Positive | -0.4% | Q2 2025 results showing higher margins and sharply lower operating losses. |
| May 13 | Quarterly earnings | Positive | -0.7% | Q1 2025 update with record gross margin and major loss reductions. |
| Mar 12 | Annual results | Negative | -40.4% | Q4 and 2024 results with notable revenue declines despite efficiency gains. |
| Nov 12 | Quarterly earnings | Negative | -2.8% | Q3 2024 earnings featuring lower revenue and gross profit with ongoing losses. |
Earnings releases have typically seen negative price reactions, with an average same-day move of -9.63% despite recurring improvements in margins and operating losses.
Over the past five earnings reports from Nov 2024 through Nov 2025, Urgently has consistently reported year-over-year revenue declines but steady improvement in gross margin and operating losses on both GAAP and non-GAAP bases. Dispatch volumes and consumer satisfaction scores remained stable across quarters. Despite these operational gains, each earnings release saw a negative share-price reaction, including a sharp -40.35% move on the 2024 full-year results, framing today’s earnings-and-merger announcement against a history of pressured post-earnings trading.
Historical Comparison
Across 5 prior earnings releases, ULY’s average move was -9.63%. Today’s +4.1% reaction to results plus a merger agreement contrasts with that pattern.
Earnings releases from late 2024 through 2025 show a progression of rising gross margins and steadily shrinking GAAP and non-GAAP operating losses despite revenue pressure.
Regulatory & Risk Context
The company has an effective S-3 shelf registration filed on 2025-07-03, with at least 2 prospectus supplements (424B) filed, indicating the ability and prior willingness to access capital markets.
Market Pulse Summary
The stock surged +165.0% in the session following this news. A strong positive reaction aligns with the combination of margin expansion, reduced GAAP losses, and confirmation of a merger agreement with Agero. Historically, Urgently’s earnings releases saw an average move of -9.63%, so a sharp gain would have contrasted with past selling pressure. Investors could weigh how the existing effective S-3 shelf and prior capital raises might affect deal dynamics and longer-term dilution considerations.
Key Terms
gaap financial
non-gaap financial
gross margin financial
definitive merger agreement regulatory
AI-generated analysis. Not financial advice.
Urgently Delivers Q4 2025 Revenue Growth, Margin Expansion, GAAP Operating Loss Reduction and Non-GAAP Operating Income
ASHBURN, Va., March 13, 2026 (GLOBE NEWSWIRE) -- Urgent.ly Inc. (Nasdaq: ULY) (“Urgently”), a U.S.-based leading provider of digital roadside and mobility assistance technology and services, today reported financial results for the fourth quarter and year ended December 31, 2025.
“We’re pleased to report continued progress and positive momentum in our financial performance. In the fourth quarter, revenue grew
Fourth Quarter 2025 Updates:
- Revenue of
$33.3 million , an increase of4% year over year. - Gross profit of
$8.7 million , an increase of23% year over year. - Gross margin of
26% compared to22% in the prior year period. - GAAP operating expenses of
$11.2 million , an improvement of4% , compared to$11.7 million in the prior year period. - Non-GAAP operating expenses of
$8.6 million , an improvement of15% , compared to$10.1 million in the prior year period. - GAAP operating loss of
$2.5 million compared to$4.6 million in the prior year period, an improvement of46% . - Non-GAAP operating income of
$0.2 million , an improvement of106% , compared to a non-GAAP loss of$3.0 million in the prior year period. - Approximately 194,000 dispatches completed.
- Consumer satisfaction score of 4.7 out of 5 stars.
Fourth Quarter Year-to-Date 2025 Updates:
- Revenue of
$129.2 million , a decrease of10% year over year. - Gross profit of
$32.8 million , an increase of4% year over year. - Gross margin of
25% compared to22% in the prior year period. - GAAP operating expenses of
$41.6 million , an improvement of29% , compared to$58.8 million in the prior year period. - Non-GAAP operating expenses of
$33.0 million , an improvement of32% , compared to$48.8 million in the prior year period. - GAAP operating loss of
$8.9 million compared to$27.2 million in the prior year period, an improvement of67% . - Non-GAAP operating loss of
$0.3 million , an improvement of98% , compared to$17.2 million in the prior year period. - Approximately 768,000 dispatches completed.
- Consumer satisfaction score of 4.6 out of 5 stars.
Cancellation of Earnings Call and Suspension of Guidance
Urgently also announced today that is has entered into a definitive merger agreement to be acquired by Agero, Inc. (“Agero”). A copy of the press release can be found by visiting the Investor Relations section of the Urgently corporate website at www.investors.geturgently.com. In light of the announced transaction with Agero, Urgently will not host an earnings conference call. In addition, Urgently will not provide guidance for the first quarter 2026 or the full year 2026 as a result of the pending transaction.
About Urgently
Urgently is focused on helping everyone move safely, without disruption, by safeguarding drivers, promptly assisting their journey, and employing technology to proactively avert possible issues. The company’s digitally native software platform combines location-based services, real-time data, AI and machine-to-machine communication to power roadside assistance solutions for leading brands across automotive, insurance, telematics and other transportation-focused verticals. Urgently fulfills the demand for connected roadside assistance services, enabling its partners to deliver exceptional user experiences that drive high customer satisfaction and loyalty, by delivering innovative, transparent and exceptional connected mobility assistance experiences on a global scale. For more information, visit www.geturgently.com.
For media and investment inquiries, please contact:
Press: media@geturgently.com
Investor Relations: investorrelations@geturgently.com
Non-GAAP Financial Measures
In addition to our financial information presented in accordance with GAAP, we believe non-GAAP operating expenses and non-GAAP operating income (loss) are useful to investors in evaluating our operating performance. We use the non-GAAP financial measures to evaluate our ongoing operations and for internal planning and forecasting purposes. We believe that the non-GAAP financial measures, when taken together with the corresponding GAAP financial measures, may be helpful to investors because they provide consistency and comparability with past financial performance and meaningful supplemental information regarding our performance by excluding certain items that may not be indicative of our business, results of operations, or outlook. The non-GAAP financial measures are presented for supplemental informational purposes only, have limitations as analytical tools, and should not be considered in isolation or as a substitute for financial information presented in accordance with GAAP and may be different from similarly-titled non-GAAP financial measures used by other companies. In addition, other companies, including companies in our industry, may calculate similarly-titled non-GAAP financial measures differently or may use other measures to evaluate their performance, which could reduce the usefulness of the non-GAAP financial measures presented herein as a tool for comparison.
A reconciliation is provided below for each of the non-GAAP financial measures to the most directly comparable financial measure stated in accordance with GAAP. Investors are encouraged to review the related GAAP financial measures and the reconciliation of the non-GAAP financial measures to our most directly comparable GAAP financial measures, and not to rely on any single financial measure to evaluate our business. We define non-GAAP operating expenses as operating expenses, excluding depreciation and amortization expense, stock-based compensation expense, and non-recurring charges (or income) such as transaction and restructuring costs. We define non-GAAP operating income (loss) as operating loss, excluding depreciation and amortization expense, stock-based compensation expense, and non-recurring charges (or income) such as transaction and restructuring costs.
For a discussion of non-GAAP operating expenses and non-GAAP operating income (loss), please see the section titled “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in Urgently’s Annual Report on Form 10-K for the year ended December 31, 2025, which will be filed with the Securities and Exchange Commission (the “SEC”) by March 31, 2026.
Forward Looking Statements
This press release contains or may contain “forward-looking statements” within the meaning of the Securities Act of 1933, as amended, and Section 21E of the Exchange Act of 1934, as amended, which statements involve substantial risks and uncertainties. Forward-looking statements generally relate to future events or Urgently’s future financial or operating performance, potential creation of long-term value or growth of new accounts. Such statements are based upon current plans, estimates and expectations of management of Urgently in light of historical results and trends, current conditions and potential future developments, and are subject to various risks and uncertainties that could cause actual results to differ materially from such statements. The inclusion of forward-looking statements should not be regarded as a representation that such plans, estimates and expectations will be achieved. Forward-looking terms such as “may,” “will,” “could,” “should,” “would,” “plan,” “potential,” “intend,” “anticipate,” “project,” “predict,” “target,” “believe,” “continue,” “estimate” or “expect” or the negative of these words or other words, terms and phrases of similar nature are often intended to identify forward-looking statements, although not all forward-looking statements contain these identifying words. All statements, other than historical facts, including, without limitation, statements regarding Urgently’s profitability; Urgently’s customer base; Urgently’s market position against current and future competitors; and any assumptions underlying any of the foregoing are forward looking statements.
There are a significant number of factors that could cause actual results to differ materially from statements made in this press release and our earnings call, including but not limited to: risks associated with our ability to raise funds through future financings and the sufficiency of our cash and cash equivalents to meet our liquidity needs; our history of losses; our limited operating history; our ability to service our debt, comply with our debt agreements and refinance our obligations under such agreements, including by successfully deploying the capital from the revolving credit facility and repaying our new and existing debt facilities; our ability to refinance our existing debt facilities or enter into a new debt facility; our ability to reduce our operating expenses and, in the long term, bring operating expense fluctuations into alignment with targeted investments in growth; our ability to retain customers and expand existing customers’ use of our platform; our ability to attract new customers; our ability to expand into new solutions, technologies and geographic regions; our ability to adequately forecast consumer demand and optimize our network of service providers; our ability to compete in the markets in which we participate; our ability to comply with laws and regulations applicable to our business; our ability to continue as a going concern; our ability to develop and maintain an effective system of internal controls and procedures and accurately report our financial results in a timely manner; and expectations regarding the impact of weather events, natural disasters or health epidemics on our business.
Our actual results could differ materially from those stated or implied in forward-looking statements due to a number of factors, including but not limited to, risks detailed in our filings with the SEC, including in our annual report on Form 10-K for the year ended December 31, 2024, which was filed with the SEC on March 14, 2025, as amended by our annual report on Form 10-K/A, which was filed with the SEC on April 17, 2025, our quarterly reports on Form 10-Q, and other filings and reports that we may file from time to time with the SEC. Forward-looking statements represent our beliefs and assumptions only as of the date of this press release. We disclaim any obligation to update forward-looking statements.
Consolidated Balance Sheets
(in thousands)
(unaudited)
| December 31, 2025 | December 31, 2024 | |||||||
| Assets | ||||||||
| Current assets: | ||||||||
| Cash and cash equivalents | $ | 5,289 | $ | 14,179 | ||||
| Accounts receivable, net | 21,900 | 22,890 | ||||||
| Prepaid expenses and other current assets | 3,383 | 3,687 | ||||||
| Total current assets | 30,572 | 40,756 | ||||||
| Right-of-use assets | — | 810 | ||||||
| Property and equipment, net | 1,269 | 1,577 | ||||||
| Capitalized software costs, net | 7,061 | 4,637 | ||||||
| Intangible assets, net | 2,836 | 4,396 | ||||||
| Other non-current assets | 1,915 | 1,895 | ||||||
| Total assets | $ | 43,653 | $ | 54,071 | ||||
| Liabilities and Stockholders’ Deficit | ||||||||
| Current liabilities: | ||||||||
| Accounts payable | $ | 2,512 | $ | 2,900 | ||||
| Accrued expenses and other current liabilities | 24,283 | 19,991 | ||||||
| Current lease liabilities | — | 446 | ||||||
| Revolving credit facility, net | 12,721 | — | ||||||
| Current portion of long-term debt, net | 50,585 | 14,257 | ||||||
| Total current liabilities | 90,101 | 37,594 | ||||||
| Long-term lease liabilities | — | 466 | ||||||
| Long-term debt, net | — | 39,883 | ||||||
| Other long-term liabilities | — | 7,798 | ||||||
| Total liabilities | 90,101 | 85,741 | ||||||
| Stockholders’ deficit: | ||||||||
| Common stock | 2 | 1 | ||||||
| Additional paid-in capital | 172,773 | 167,125 | ||||||
| Accumulated deficit | (219,223 | ) | (198,796 | ) | ||||
| Total stockholders’ deficit | (46,448 | ) | (31,670 | ) | ||||
| Total liabilities and stockholders’ deficit | $ | 43,653 | $ | 54,071 | ||||
Consolidated Statements of Operations
(in thousands, except per share amounts)
(unaudited)
| Three Months Ended December 31, | Year Ended December 31, | |||||||||||||||
| 2025 | 2024 | 2025 | 2024 | |||||||||||||
| Revenue | $ | 33,292 | $ | 32,030 | $ | 129,194 | $ | 142,905 | ||||||||
| Cost of revenue | 24,549 | 24,917 | 96,418 | 111,346 | ||||||||||||
| Gross profit | 8,743 | 7,113 | 32,776 | 31,559 | ||||||||||||
| Operating expenses: | ||||||||||||||||
| Research and development | 1,774 | 2,823 | 7,210 | 13,932 | ||||||||||||
| Sales and marketing | 803 | 717 | 2,917 | 5,870 | ||||||||||||
| Operations and support | 2,496 | 2,546 | 9,750 | 13,436 | ||||||||||||
| General and administrative | 4,874 | 4,751 | 17,203 | 21,288 | ||||||||||||
| Depreciation and amortization | 1,300 | 891 | 4,569 | 4,227 | ||||||||||||
| Total operating expenses | 11,247 | 11,728 | 41,649 | 58,753 | ||||||||||||
| Operating loss | (2,504 | ) | (4,615 | ) | (8,873 | ) | (27,194 | ) | ||||||||
| Other income (expense), net: | ||||||||||||||||
| Interest expense, net | (3,573 | ) | (3,080 | ) | (13,588 | ) | (13,187 | ) | ||||||||
| Change in fair value of derivative liability | — | — | (209 | ) | — | |||||||||||
| Change in fair value of accrued purchase consideration | 16 | 108 | 169 | 1,692 | ||||||||||||
| Loss on debt extinguishment | — | — | — | (1,405 | ) | |||||||||||
| Loss on divestiture | — | — | — | (3,290 | ) | |||||||||||
| Income (loss) from equity method investment | (10 | ) | — | 205 | — | |||||||||||
| Other income (expense), net | 9 | (47 | ) | (16 | ) | 604 | ||||||||||
| Total other expense, net | (3,558 | ) | (3,019 | ) | (13,439 | ) | (15,586 | ) | ||||||||
| Loss before income taxes | (6,062 | ) | (7,634 | ) | (22,312 | ) | (42,780 | ) | ||||||||
| Income tax expense (benefit) | (1,910 | ) | 1,098 | (1,885 | ) | 1,247 | ||||||||||
| Net loss | $ | (4,152 | ) | $ | (8,732 | ) | $ | (20,427 | ) | $ | (44,027 | ) | ||||
| Loss per share: | ||||||||||||||||
| Basic and diluted | $ | (1.97 | ) | $ | (7.77 | ) | $ | (13.69 | ) | $ | (39.36 | ) | ||||
Non-GAAP Financial Measures
(in thousands)
(unaudited)
Reconciliation of Operating Expenses to Non-GAAP Operating Expenses
| Three Months Ended September 30, | Nine Months Ended September 30, | |||||||||||||||
| 2025 | 2024 | 2025 | 2024 | |||||||||||||
| Operating expenses | $ | 9,880 | $ | 13,656 | $ | 30,402 | $ | 47,025 | ||||||||
| Less: Depreciation and amortization expense | (1,204 | ) | (1,130 | ) | (3,269 | ) | (3,336 | ) | ||||||||
| Less: Stock-based compensation expense | (293 | ) | (609 | ) | (1,213 | ) | (1,765 | ) | ||||||||
| Less: Non-recurring transaction costs | (419 | ) | (638 | ) | (972 | ) | (1,571 | ) | ||||||||
| Less: Restructuring costs | 24 | (569 | ) | (465 | ) | (1,693 | ) | |||||||||
| Non-GAAP operating expenses | $ | 7,988 | $ | 10,710 | $ | 24,483 | $ | 38,660 | ||||||||
Reconciliation of Operating Loss to Non-GAAP Operating Income (Loss)
| Three Months Ended December 31, | Year Ended December 31, | |||||||||||||||
| 2025 | 2024 | 2025 | 2024 | |||||||||||||
| Operating loss | $ | (2,504 | ) | $ | (4,615 | ) | $ | (8,873 | ) | $ | (27,194 | ) | ||||
| Add: Depreciation and amortization expense | 1,300 | 891 | 4,569 | 4,227 | ||||||||||||
| Add: Stock-based compensation expense | 291 | 594 | 1,504 | 2,359 | ||||||||||||
| Add: Non-recurring transaction costs | 1,096 | 80 | 2,068 | 1,651 | ||||||||||||
| Add: Restructuring costs | — | 63 | 465 | 1,756 | ||||||||||||
| Non-GAAP operating income (loss) | $ | 183 | $ | (2,987 | ) | $ | (267 | ) | $ | (17,201 | ) | |||||
