CGI selected by Harley-Davidson Financial Services to streamline loan origination system

Rhea-AI Summary

CGI, a leading IT and business consulting firm, has been selected by Harley-Davidson Financial Services to modernize their loan origination system. The new system, based on CGI Credit Studio, will streamline the financing process for Harley-Davidson motorcycle buyers and enhance flexibility for dealers. Key features include:

- AI-enabled financing journey
- Simplified loan application process
- Improved collaboration between dealers and customers
- Enhanced insights-driven customer experience
- Ability to offer Harley-Davidson merchandise and riding experiences at point of purchase

The system aims to shorten the buy window, boost satisfaction, and improve conversion rates. It will adapt dynamically to customer preferences and market conditions, expanding decision data to maximize value while reducing back-end losses. CGI Credit Studio is designed to lower total solution costs and deliver a streamlined, cost-effective approach.

AI-generated analysis. Not financial advice.

Positive

• Selection of CGI to modernize Harley-Davidson Financial Services' loan origination system
• Implementation of AI-enabled financing process for improved customer experience
• Potential for increased sales through streamlined loan application journey
• Enhanced flexibility and shortened buy window for dealers
• Opportunity for additional revenue through merchandise and riding experience offers at point of purchase
• Potential for improved conversion rates and reduced back-end losses

Negative

• None.

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Modernized solution will introduce a seamless, AI-enabled financing journey for Harley-Davidson customers and enhanced flexibility for dealers

FAIRFAX, Va., Sept. 23, 2024 /PRNewswire/ - CGI (TSX: GIB.A) (NYSE: GIB), one of the largest independent IT and business consulting services firms in the world, today announced its selection by Harley-Davidson Financial Services (Harley-Davidson) to modernize their loan origination system. By replacing disparate IT platforms with the unified CGI Credit Studio, Harley-Davidson will gain a streamlined, AI-enabled financing process that introduces greater flexibility for their dealers and delivers an intuitive buying experience for motorcycle enthusiasts.

"At the heart of this exciting collaboration with CGI lies a commitment to empowering riders to realize their dreams of owning a Harley-Davidson motorcycle," said Charles Do, Senior Vice-President of Harley-Davidson Financial Services. "By simplifying the financing process and providing transparent, accessible information, the new system will enable customers to make informed decisions and embark on their next adventure with confidence."

The new CGI financing platform supports the complete credit lifecycle, enabling Harley-Davidson to simplify the financing process for buyers by seamlessly connecting financing steps and reducing duplicative activities in the loan application journey. For dealers, the platform will shorten the buy window and enhance deal flexibility. The result will be improved collaboration between dealers and customers, enhancing the insights-driven customer experience. The system will also enable buyers to explore the rider lifestyle with offers featuring Harley-Davidson merchandise and riding experiences at the point of purchase.

To continuously enhance the dealer and buyer experience, CGI Credit Studio will enable Harley-Davidson to adapt dynamically throughout the loan application process, responding to shifting customer preferences and market conditions to boost satisfaction and improve conversion rates. The system will continually expand decision data to maximize customer and dealer value while reducing back-end losses. With a focus on lowering total solution costs, CGI's industry-leading Credit Studio solution simplifies the credit technology landscape and delivers on Return-on-Investment business cases for a streamlined and cost-effective approach.

"Built on the shared values of innovation and an unrelenting focus on the customer experience, our partnership with Harley-Davidson Financial Services will produce a new loan origination system that reimagines the financing journey for Harley-Davidson customers and creates value for one of the world's most iconic brands," said Tim Hurlebaus, President, U.S. Commercial and State Government operations at CGI.

About CGI
Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 90,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2023 reported revenue is CA$14.30 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.

 

View original content:https://www.prnewswire.com/news-releases/cgi-selected-by-harley-davidson-financial-services-to-streamline-loan-origination-system-302254722.html

SOURCE CGI Inc.

FAQ

What is the purpose of CGI's new loan origination system for Harley-Davidson Financial Services?

The new loan origination system aims to streamline the financing process for Harley-Davidson motorcycle buyers, enhance flexibility for dealers, and deliver an intuitive buying experience. It will simplify the loan application journey, improve collaboration between dealers and customers, and adapt to changing customer preferences and market conditions.

How will the CGI Credit Studio benefit Harley-Davidson dealers?

CGI Credit Studio will benefit Harley-Davidson dealers by shortening the buy window, enhancing deal flexibility, and improving collaboration with customers. The system will provide dealers with better insights and tools to offer a more efficient and personalized financing experience.

What additional features does the new CGI financing platform offer to Harley-Davidson customers?

The new CGI financing platform will allow Harley-Davidson customers to explore the rider lifestyle by offering Harley-Davidson merchandise and riding experiences at the point of purchase. It will also provide a more transparent and accessible information system, enabling customers to make informed decisions about their motorcycle financing.

How does CGI's Credit Studio aim to reduce costs for Harley-Davidson Financial Services?

CGI's Credit Studio aims to reduce costs for Harley-Davidson Financial Services by simplifying the credit technology landscape and delivering a streamlined, cost-effective approach. The system is designed to lower total solution costs while maximizing customer and dealer value.