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Hyperscale Data Subsidiary askROI Launches Advanced Artificial Intelligence Customer Service Agent

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Hyperscale Data (NYSE: GPUS) announced that its subsidiary askROI has launched an advanced AI-powered customer service agent. The AI Agent features natural language processing and machine learning capabilities to provide 24/7 customer support with real-time, context-aware responses. Key features include advanced natural language understanding for complex queries and enterprise-level integration with CRM, helpdesk, and analytics platforms. The solution has already been implemented within askROI and Hyperscale Data's own customer service systems, with plans to expand across their family of companies. The AI Agent aims to improve response times, enhance customer satisfaction, and reduce support costs while providing scalable, reliable customer service solutions.
Hyperscale Data (NYSE: GPUS) ha annunciato che la sua controllata askROI ha lanciato un avanzato agente di assistenza clienti basato sull'intelligenza artificiale. L'agente AI utilizza tecnologie di elaborazione del linguaggio naturale e apprendimento automatico per offrire supporto clienti 24/7 con risposte in tempo reale e contestualmente rilevanti. Le caratteristiche principali includono una comprensione avanzata del linguaggio naturale per richieste complesse e un'integrazione a livello aziendale con piattaforme CRM, helpdesk e di analisi. La soluzione è già stata implementata nei sistemi di assistenza clienti di askROI e Hyperscale Data, con piani di estensione alle altre società del gruppo. L'agente AI mira a migliorare i tempi di risposta, aumentare la soddisfazione dei clienti e ridurre i costi di supporto, offrendo soluzioni di assistenza scalabili e affidabili.
Hyperscale Data (NYSE: GPUS) anunció que su subsidiaria askROI ha lanzado un avanzado agente de atención al cliente impulsado por inteligencia artificial. El agente AI cuenta con procesamiento de lenguaje natural y aprendizaje automático para brindar soporte al cliente las 24 horas del día, con respuestas en tiempo real y conscientes del contexto. Las características clave incluyen comprensión avanzada del lenguaje natural para consultas complejas e integración a nivel empresarial con plataformas CRM, helpdesk y de análisis. La solución ya se ha implementado en los sistemas de atención al cliente de askROI y Hyperscale Data, con planes de expandirse a otras compañías del grupo. El agente AI busca mejorar los tiempos de respuesta, aumentar la satisfacción del cliente y reducir los costos de soporte, proporcionando soluciones de atención escalables y confiables.
Hyperscale Data(NYSE: GPUS)는 자회사 askROI가 첨단 AI 기반 고객 서비스 에이전트를 출시했다고 발표했습니다. 이 AI 에이전트는 자연어 처리와 기계 학습 기능을 갖추어 24시간 연중무휴 고객 지원을 실시간으로 상황에 맞는 응답과 함께 제공합니다. 주요 특징으로는 복잡한 문의에 대한 고급 자연어 이해 능력과 CRM, 헬프데스크, 분석 플랫폼과의 기업 수준 통합이 포함됩니다. 이 솔루션은 이미 askROI와 Hyperscale Data의 자체 고객 서비스 시스템에 도입되었으며, 그룹 내 다른 회사로 확대할 계획입니다. AI 에이전트는 응답 시간을 개선하고 고객 만족도를 높이며 지원 비용을 줄이는 동시에 확장 가능하고 신뢰할 수 있는 고객 서비스 솔루션을 제공하는 것을 목표로 합니다.
Hyperscale Data (NYSE : GPUS) a annoncé que sa filiale askROI a lancé un agent de service client avancé propulsé par l'intelligence artificielle. Cet agent IA dispose de capacités de traitement du langage naturel et d'apprentissage automatique pour offrir un support client 24h/24 et 7j/7 avec des réponses en temps réel, adaptées au contexte. Parmi ses fonctionnalités clés figurent une compréhension avancée du langage naturel pour les requêtes complexes et une intégration au niveau entreprise avec les plateformes CRM, helpdesk et d'analyse. La solution a déjà été déployée dans les systèmes de service client d'askROI et de Hyperscale Data, avec des plans d'expansion vers les autres sociétés du groupe. L'agent IA vise à améliorer les temps de réponse, augmenter la satisfaction client et réduire les coûts de support, tout en fournissant des solutions de service client évolutives et fiables.
Hyperscale Data (NYSE: GPUS) gab bekannt, dass seine Tochtergesellschaft askROI einen fortschrittlichen KI-gestützten Kundenservice-Agenten eingeführt hat. Der KI-Agent verfügt über natürliche Sprachverarbeitung und maschinelles Lernen, um rund um die Uhr Kundenservice mit Echtzeit- und kontextbezogenen Antworten bereitzustellen. Zu den Hauptmerkmalen gehören eine fortgeschrittene natürliche Sprachverarbeitung für komplexe Anfragen sowie eine unternehmensweite Integration mit CRM-, Helpdesk- und Analyseplattformen. Die Lösung wurde bereits in den Kundendienstsystemen von askROI und Hyperscale Data implementiert, mit Plänen, sie auf weitere Unternehmen der Gruppe auszuweiten. Der KI-Agent zielt darauf ab, die Reaktionszeiten zu verbessern, die Kundenzufriedenheit zu steigern und Supportkosten zu senken, während skalierbare und zuverlässige Kundenservice-Lösungen geboten werden.
Positive
  • Launch of advanced AI customer service agent with 24/7 support capabilities
  • Enterprise-grade integration with existing CRM and helpdesk systems
  • Potential for significant cost reduction in customer support operations
  • Successful implementation within askROI and parent company systems
Negative
  • None.

Insights

Hyperscale Data's subsidiary askROI launches AI customer service agent with potential to reduce support costs and increase operational efficiency.

Hyperscale Data's subsidiary askROI has introduced an AI-powered customer service agent that represents a strategic expansion into the growing AI automation market. The technology appears to focus on two critical components: advanced natural language understanding and enterprise system integration capabilities.

The product's design addresses key pain points in the customer service industry - specifically the need for 24/7 support, faster response times, and cost reduction. By implementing the solution internally before wider rollout, the company demonstrates confidence in its functionality while creating internal use cases for future marketing.

What makes this development particularly noteworthy is its dual-value proposition of improved customer experience alongside operational cost savings. The AI agent's ability to integrate with existing CRM and helpdesk systems lowers implementation barriers, potentially accelerating adoption rates among enterprise customers.

While the announcement lacks specific performance metrics or pricing models that would help quantify potential revenue impact, the rollout represents a calculated move into the enterprise AI solutions market. The company is leveraging its family of companies as an initial deployment base, allowing for refinement before wider commercial release. This phased approach reduces implementation risks while creating opportunities to demonstrate ROI to potential clients.

LAS VEGAS, June 06, 2025 (GLOBE NEWSWIRE) -- Hyperscale Data, Inc. (NYSE American: GPUS), a diversified holding company (“Hyperscale Data” or the “Company”), today announced that its indirectly wholly owned subsidiary askROI, Inc. (“askROI”), has officially launched an advanced Artificial Intelligence (“AI”) Agent designed to transform customer service operations across industries.

The new AI-powered agent leverages state-of-the-art natural language processing and machine learning capabilities to deliver real-time, context-aware support to customers on a 24/7 basis. Built with enterprise scalability, security, and flexibility at its core, the askROI AI Agent empowers businesses to improve response times, boost customer satisfaction, and significantly reduce support costs.

Key features of the AI Agent:

  • Natural Language Understanding: Advanced comprehension of customer intent, even in complex or multi-step queries; and
  • Enterprise Integration: Plug-and-play compatibility with CRM, helpdesk, and analytics platforms.

askROI has already instituted its AI Agent within its own customer service system as well as at Hyperscale Data and is rolling it out further to its family of companies.

“Our mission at askROI is to augment human potential with intelligent tools,” said Darren Magot, President of askROI. “With this launch, we are providing customer service teams with a scalable, reliable, and deeply insightful solution that will evolve with their needs.”

askROI encourages any interested users to visit askROI.com for more details on its AI Agent.

For more information on Hyperscale Data and its subsidiaries, Hyperscale Data recommends that stockholders, investors and any other interested parties read Hyperscale Data’s public filings and press releases available under the Investor Relations section at hyperscaledata.com or available at www.sec.gov.

About Hyperscale Data, Inc.

Through its wholly owned subsidiary Sentinum, Inc., Hyperscale Data owns and operates a data center at which it mines digital assets and offers colocation and hosting services for the emerging AI ecosystems and other industries. Hyperscale Data’s other wholly owned subsidiary, Ault Capital Group, Inc. (“ACG”), is a diversified holding company pursuing growth by acquiring undervalued businesses and disruptive technologies with a global impact.

Hyperscale Data expects to divest itself of ACG on or about December 31, 2025 (the “Divestiture”). Upon the occurrence of the Divestiture, the Company would solely be an owner and operator of data centers to support high-performance computing services, though it may at that time continue to mine Bitcoin. Until the Divestiture occurs, the Company will continue to provide, through ACG and its wholly and majority-owned subsidiaries and strategic investments, mission-critical products that support a diverse range of industries, including an AI software platform, social gaming platform, equipment rental services, defense/aerospace, industrial, automotive, medical/biopharma and hotel operations. In addition, ACG is actively engaged in private credit and structured finance through a licensed lending subsidiary. Hyperscale Data’s headquarters are located at 11411 Southern Highlands Parkway, Suite 190, Las Vegas, NV 89141.

On December 23, 2024, the Company issued one million (1,000,000) shares of a newly designated Series F Exchangeable Preferred Stock (the “Series F Preferred Stock”) to all common stockholders and holders of the Series C Convertible Preferred Stock on an as-converted basis. The Divestiture will occur through the voluntary exchange of the Series F Preferred Stock for shares of Class A Common Stock and Class B Common Stock of ACG (collectively, the “ACG Shares”). The Company reminds its stockholders that only those holders of the Series F Preferred Stock who agree to surrender such shares, and do not properly withdraw such surrender, in the exchange offer through which the Divestiture will occur, will be entitled to receive the ACG Shares and consequently be stockholders of ACG upon the occurrence of the Divestiture.

Forward-Looking Statements

This press release contains “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. These forward-looking statements generally include statements that are predictive in nature and depend upon or refer to future events or conditions, and include words such as “believes,” “plans,” “anticipates,” “projects,” “estimates,” “expects,” “intends,” “strategy,” “future,” “opportunity,” “may,” “will,” “should,” “could,” “potential,” or similar expressions. Statements that are not historical facts are forward-looking statements. Forward-looking statements are based on current beliefs and assumptions that are subject to risks and uncertainties.

Forward-looking statements speak only as of the date they are made, and the Company undertakes no obligation to update any of them publicly in light of new information or future events. Actual results could differ materially from those contained in any forward-looking statement as a result of various factors. More information, including potential risk factors, that could affect the Company’s business and financial results are included in the Company’s filings with the U.S. Securities and Exchange Commission, including, but not limited to, the Company’s Forms 10-K, 10-Q and 8-K. All filings are available at www.sec.gov and on the Company’s website at hyperscaledata.com.

Hyperscale Data Investor Contact:
IR@hyperscaledata.com or 1-888-753-2235


FAQ

What is the new AI Agent launched by Hyperscale Data's subsidiary askROI?

askROI's AI Agent is an advanced artificial intelligence customer service solution that provides 24/7 support with natural language processing and machine learning capabilities, designed for enterprise integration with CRM and helpdesk platforms.

How does askROI's AI Agent benefit businesses?

The AI Agent helps businesses improve response times, increase customer satisfaction, and reduce support costs through 24/7 real-time support and advanced natural language understanding capabilities.

Where has Hyperscale Data (GPUS) implemented the new AI Agent?

The AI Agent has been implemented within askROI's own customer service system and Hyperscale Data's operations, with plans to roll out across their family of companies.

What are the key features of askROI's AI customer service agent?

The key features include natural language understanding for complex queries and enterprise integration capabilities with CRM, helpdesk, and analytics platforms.

How can interested users learn more about askROI's AI Agent?

Interested users can visit askROI.com for more details about the AI Agent and its capabilities.
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