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Henry Schein Launches New Equipment Repair Subscription Program

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Henry Schein Inc. (HSIC) introduces Henry Schein Thrive Service Plus, a new equipment repair subscription offering delivered by ServiceFirst. This plan provides comprehensive access to ServiceFirst technicians, expert Technical Advisors, and priority dispatch for emergency repair services. The subscription is part of the Henry Schein Thrive Rewards program, designed to help dental practices be successful.
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  • The introduction of Henry Schein Thrive Service Plus enhances the value provided to dental practices, addressing the vital need for dependable, expert service. The comprehensive repair coverage and priority dispatch for emergency repair services offer significant benefits to customers.
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Henry Schein Thrive Service Plus Offers Dental Practitioners Comprehensive Expert Service for Large Equipment

MELVILLE, N.Y.--(BUSINESS WIRE)-- Henry Schein, Inc. (Nasdaq: HSIC) today announced the launch of its new equipment repair subscription offering – Henry Schein Thrive Service Plus, delivered by ServiceFirst – the newest addition to the exclusive portfolio of benefits and value offered as part of the Henry Schein Thrive Rewards program.

This new subscription plan, exclusively offered by Henry Schein, offers comprehensive access to the Company’s ServiceFirst technicians, a highly trained team dedicated to delivering personalized, in-office repair service; a direct line to our expert Technical Advisors who provide remote support and help reduce the need for an onsite visit; and priority dispatch from our ServiceFirst emergency response team to expedite repair services when critical equipment unexpectedly fails.

“When we say rely on us, we make a promise to help our customers operate successfully and deliver quality patient care,” said Dave Steck, Vice President and General Manager, US Dental Group. “The Henry Schein Thrive Service Plus subscription plan helps us deliver on this promise by understanding the vital need our customers have for dependable, expert service and by providing an outstanding solution to address this need.”

Henry Schein’s Thrive brand is a portfolio of offerings that provide savings, rewards, support, and experiences specifically designed to help practices be successful.

  • Henry Schein Thrive Rewards: A no-fee, points-based membership program available to private practices and small group practices. Customers advance through four loyalty levels for increased service benefits, higher points earn rates and additional solution discounts.
  • Henry Schein Thrive Signature: A paid subscription service that provides enhanced value to the dental practice through exclusive savings on business management services, merchandise, equipment, shipping, and more.
  • Henry Schein Thrive Service Plus: A paid subscription service delivered by ServiceFirst; members receive comprehensive repair coverage for their large equipment with one low monthly fee.
  • THRIVELIVE, Presented by Henry Schein: The Company’s premier educational annual event for the entire dental team, featuring a robust lineup of world-class education, renowned speakers, and innovative technology. THRIVELIVE 2024 will take place May 2 – 4 at the Bellagio Hotel in Las Vegas, NV.

To learn more about Henry Schein Service Plus, please visit www.dentistswhothrive.com/servicefirst.

About Henry Schein, Inc.
Henry Schein, Inc. (Nasdaq: HSIC) is a solutions company for health care professionals powered by a network of people and technology. With more than 23,000 Team Schein Members worldwide, the Company's network of trusted advisors provides more than 1 million customers globally with more than 300 valued solutions that help improve operational success and clinical outcomes. Our Business, Clinical, Technology, and Supply Chain solutions help office-based dental and medical practitioners work more efficiently so they can provide quality care more effectively. These solutions also support dental laboratories, government and institutional health care clinics, as well as other alternate care sites.

Henry Schein operates through a centralized and automated distribution network, with a selection of more than 300,000 branded products and Henry Schein corporate brand products in our distribution centers.

A FORTUNE 500 Company and a member of the S&P 500® index, Henry Schein is headquartered in Melville, N.Y., and has operations or affiliates in 33 countries and territories. The Company's sales reached $12.6 billion in 2022, and have grown at a compound annual rate of approximately 12.1 percent since Henry Schein became a public company in 1995.

For more information, visit Henry Schein at www.henryschein.com, Facebook.com/HenrySchein, and @HenrySchein on Twitter.

Ann Marie Gothard

Vice President, Global Corporate Media Relations

annmarie.gothard@henryschein.com

(631) 390-8169

Source: Henry Schein, Inc.

Henry Schein Thrive Service Plus is a new equipment repair subscription offering delivered by ServiceFirst, providing comprehensive access to ServiceFirst technicians, expert Technical Advisors, and priority dispatch for emergency repair services.

The Henry Schein Thrive Rewards program is a no-fee, points-based membership program designed to provide savings, rewards, and support to private practices and small group practices.

The Henry Schein Thrive brand includes Henry Schein Thrive Rewards, Henry Schein Thrive Signature, and Henry Schein Thrive Service Plus, all designed to provide savings, rewards, and support to dental practices.

THRIVELIVE 2024 will take place May 2 – 4 at the Bellagio Hotel in Las Vegas, NV. It is the premier educational annual event for the entire dental team, featuring a robust lineup of world-class education, renowned speakers, and innovative technology.
Henry Schein Inc

NASDAQ:HSIC

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Medical, Dental, and Hospital Equipment and Supplies Merchant Wholesalers
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United States of America
MELVILLE

About HSIC

henry schein, inc. is the world's largest provider of health care products and services to office-based dental, animal health and medical practitioners. the company also serves dental laboratories, government and institutional health care clinics, and other alternate care sites. a fortune 500® company and a member of the s&p 500® and nasdaq 100® indexes, henry schein employs more than 18,000 team schein members and serves more than one million customers. the company offers a comprehensive selection of products and services, including value-added solutions for operating efficient practices and delivering high-quality care. henry schein operates through a centralized and automated distribution network, with a selection of more than 100,000 branded products and henry schein private-brand products in stock, as well as more than 150,000 additional products available as special-order items. the company also offers its customers exclusive, innovative technology solutions, including practice