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IBEX Reports Record Quarterly Revenue and EPS, Raises Fiscal Year Guidance

(Positive)
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IBEX (Nasdaq: IBEX) reported record Q3 fiscal 2026 results for quarter ended March 31, 2026: revenue $164.4M (+16.8% YoY), adjusted EBITDA $22.0M, diluted EPS $0.89 (+21.9% YoY) and adjusted EPS $0.91 (+10.7% YoY).

The company raised FY26 guidance to $638–$642M revenue and $82–$84M adjusted EBITDA, and increased capex guidance to $25–$30M; announced a strategic partnership with Sierra.ai.

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Positive

  • Revenue increased 16.8% to $164.4M
  • Adjusted EBITDA reached a record $22.0M
  • Diluted EPS rose 21.9% to $0.89

Negative

  • Adjusted EBITDA margin declined 40 bps year-over-year to 13.4%
  • Fiscal 2026 capital expenditures guidance increased to $25–$30M

News Market Reaction – IBEX

+16.54%
30 alerts
+16.54% Session close to close
+8.6% Peak in 5 hr 24 min
$450.22M Market Cap
1.4x Rel. Volume

In the May 7 session, IBEX gained 16.54%, reflecting a significant positive market reaction. Argus tracked a peak move of +8.6% during that session. Our momentum scanner triggered 30 alerts that day, indicating elevated trading interest and price volatility.

Data tracked by StockTitan Argus on the day of publication.

Market Context

The stock surged +16.5% in the session following this news. A strong positive reaction aligns with I...
Analysis

The stock surged +16.5% in the session following this news. A strong positive reaction aligns with IBEX’s pattern of gains on solid operational updates. Record Q3 revenue of $164.4M, adjusted EBITDA of $22.0M, and a third consecutive raise to FY26 guidance (revenue $638–$642M, adjusted EBITDA $82–$84M) extended the company’s double-digit growth streak. With shares still below the 200-day MA of $33.31, investors previously had not fully priced in this trajectory.

Key Figures

Q3 2026 Revenue: $164.4M Q3 Net Income: $13.3M Q3 Diluted EPS: $0.89 +5 more
8 metrics
Q3 2026 Revenue $164.4M Three months ended March 31, 2026; +16.8% vs prior-year quarter
Q3 Net Income $13.3M Three months ended March 31, 2026; up 27.3% year-over-year
Q3 Diluted EPS $0.89 Up 21.9% vs prior-year quarter diluted EPS of $0.73
Q3 Adjusted EPS $0.91 Up 10.7% vs prior-year quarter adjusted EPS of $0.82
Q3 Adjusted EBITDA $22.0M Record quarterly adjusted EBITDA; up 13.6% year-over-year
FY26 Revenue Guidance $638–$642M Raised from prior $620–$630M range
FY26 Adj. EBITDA Guide $82–$84M Raised from prior $80–$82M range
Capex Guidance FY26 $25–$30M Increased from previous $20–$25M to support higher-margin growth

Historical Context

5 past events · Latest: Apr 22 (Neutral)
Pattern 5 events
Date Event Sentiment 24h Move Catalyst
Apr 22 Earnings date notice Neutral -2.1% Announcement of Q3 2026 earnings release date and related conference call logistics.
Apr 13 AI solutions showcase Positive +3.6% Plan to demo AI-powered CX solutions for utilities at the IUCX Annual Conference.
Apr 08 AI certification Positive +0.7% ISO/IEC 42001 certification for responsible AI governance across CX applications.
Mar 12 Investor conference Neutral -2.1% Participation in Sidoti Small-Cap Virtual Conference with webcast and 1×1 meetings.
Feb 05 Record earnings Positive +2.3% Record Q2 results with $164.2M revenue and raised FY 2026 revenue and EBITDA guidance.

24h Move is the share-price change in the day after each event; other market factors may also have contributed.

Pattern Detected

Across the last five news events, positive operational updates (AI initiatives, certifications, prior record earnings) have been followed by price gains, while neutral events have seen modest declines, indicating a tendency for shares to respond constructively to clearly positive fundamentals.

Recent Company History

Over the past six months, IBEX has highlighted AI-driven CX capabilities, governance certifications, investor conference participation, and prior record Q2 fiscal 2026 results with raised guidance. Those Q2 numbers showed revenue of $164.2M and adjusted EBITDA of $20.7M, with guidance increased to $620–$630M revenue and $80–$82M adjusted EBITDA. Today’s record Q3 results and another guidance raise extend this trajectory of consistent double-digit growth and expanding non-GAAP profitability metrics.

Key Terms

adjusted ebitda, adjusted eps, non-gaap, gaap, +4 more
8 terms
adjusted ebitda financial
"Record Revenue, Adjusted EBITDA, EPS, and Adjusted EPSRevenue grew 17% versus..."
Adjusted EBITDA is a way companies measure how much money they make from their core operations, like running a business, by removing certain costs or income that aren’t part of regular business activities. It helps investors see how well a company is doing without distractions from unusual expenses or gains, making it easier to compare companies or track performance over time.
adjusted eps financial
"Record Revenue, Adjusted EBITDA, EPS, and Adjusted EPSRevenue grew 17% versus..."
Adjusted earnings per share (adjusted eps) is a measure of a company's profit per share that has been modified to exclude certain one-time or unusual items, such as costs from restructuring or asset sales. It provides a clearer picture of the company’s core performance by removing events that may distort the usual earnings. Investors use adjusted eps to better understand a company's ongoing profitability and compare it more accurately over time.
non-gaap financial
"Non-GAAP adjusted net income increased to $13.6 million compared to $11.8 million..."
Non-GAAP refers to financial measures that companies use to show their earnings or performance without including certain expenses or income that are often added back to give a different picture. It matters because it can make a company's results look better or more favorable, but it may also hide important costs, so investors need to look at both GAAP (official rules) and non-GAAP numbers to get a full understanding.
View in glossary
gaap financial
"should not be considered in isolation or as a substitute for analysis ... in accordance with accounting principles generally accepted in the United States (“GAAP”)."
GAAP, or Generally Accepted Accounting Principles, are a set of standardized rules and guidelines that companies follow when preparing their financial statements. They ensure consistency, transparency, and comparability across different companies, making it easier for investors to understand and compare financial information accurately. This helps investors make informed decisions based on trustworthy and uniform financial reports.
View in glossary
free cash flow financial
"Free cash flow was $6.6 million compared to $3.6 million in the prior year quarter..."
Free cash flow is the amount of money a company has left over after paying all its expenses and investing in its business, like buying equipment or updating facilities. It shows how much cash is available to reward shareholders, pay down debt, or save for future growth. This helps investors understand if a company is financially healthy and able to grow.
View in glossary
basis points financial
"Net income margin ... 70 bps ... 120 bps"
Basis points are a way to measure small changes in interest rates or percentages, where one basis point equals 0.01%. For example, if a loan's interest rate increases by 50 basis points, it's gone up by 0.50%. They help people understand tiny differences in rates that can add up over time, making financial comparisons clearer.
capital expenditures financial
"Capital expenditures were $5.3 million, consistent with the prior year quarter."
Capital expenditures are the money a company spends to buy or improve big assets like buildings, equipment, or machines that will last a long time. These investments matter because they help the company grow and operate more efficiently, similar to how upgrading a home’s appliances or adding a new room can make it better and more valuable.
View in glossary
adjusted net income financial
"Adjusted net income (1) | $13.6 | | $11.8 | | 15.2 | %"
Adjusted net income is a company's reported profit after removing unusual, one-time, or non-operational items so the number reflects the business’s regular earning power. Investors use it like a cleaned-up scorecard — similar to judging a player’s season performance without a few fluke games — to compare companies or assess trends without being misled by rare gains or losses that won’t affect future cash flow.

AI-generated analysis. How Rhea-AI works. Not financial advice.

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  • Record Revenue, Adjusted EBITDA, EPS, and Adjusted EPS
  • Revenue grew 17% versus prior year quarter, fifth consecutive quarter of double-digit growth
  • Diluted EPS grew 22% versus prior year quarter to $0.89, and adjusted EPS grew 11% to $0.91
  • Raises Fiscal Year Revenue and Adjusted EBITDA Guidance
  • Strategic partnership announced with Sierra AI

WASHINGTON, May 06, 2026 (GLOBE NEWSWIRE) -- IBEX Limited (“ibex”) (Nasdaq: IBEX), a global leader in outsourced business services and AI-powered customer experience solutions, today announced financial results for its third fiscal quarter ended March 31, 2026.

 Three Months Ended March 31, Nine Months Ended March 31,
($ millions, except per share amounts) 2026   2025  Change  2026   2025  Change
Revenue$164.4  $140.7  16.8% $479.8  $411.1  16.7%
Net income$13.3  $10.5  27.3% $37.6  $27.3  37.8%
Net income margin 8.1%  7.4% 70 bps   7.8%  6.6% 120 bps 
Adjusted net income (1)$13.6  $11.8  15.2% $39.5  $30.4  29.8%
Adjusted net income margin (1) 8.3%  8.4% (10) bps   8.2%  7.4% 80 bps 
Adjusted EBITDA (1)$22.0  $19.4  13.6% $62.2  $51.5  20.7%
Adjusted EBITDA margin (1) 13.4%  13.8% (40) bps   13.0%  12.5% 50 bps 
Earnings per share - diluted (2)$0.89  $0.73  21.9% $2.54  $1.70  49.6%
Adjusted earnings per share - diluted (1,2)$0.91  $0.82  10.7% $2.67  $1.90  40.7%
            
(1)See accompanying Exhibits for the reconciliation of each non-GAAP measure to its most directly comparable GAAP measure.
(2)The current period percentages are calculated based on exact amounts, and therefore may not recalculate exactly using rounded numbers as presented.
 

“Ibex delivered another record-breaking quarter with revenue growth of 17% to $164.4 million, our fifth straight double-digit growth quarter, and adjusted EPS growth of 11%, adding to the momentum we’ve amassed over the last two years,” said Bob Dechant, ibex CEO. “Our strong results were again anchored by our two performance pillars: driving new wins with key logos and continued market share gains driven by our ability to deliver the highest levels of operational excellence. Going forward, we will continue to define the new era of BPO 3.0 with a strategy designed to make ourselves even more valuable, more capable, and more essential to existing and new clients alike.”

“To that end, we recently announced a landmark strategic partnership with Sierra.ai, the leading AI-powered customer experience platform. Through this partnership, ibex will integrate Sierra’s market-leading AI technology with our best-in-class CX expertise, tech integration, and deep analytics to design and deploy scalable, end-to-end, AI-powered CX solutions. We are positioned to provide best-in-class service that leverages the strengths of both automated and human-powered support, providing a truly end-to-end orchestration of the customer experience. Since signing this partnership, our sales teams have already seen both the volume and velocity of deal opportunities accelerate with some decisive early wins. We believe this collaboration will be transformative for our business and set ibex truly apart from the rest of our industry.”

Third Quarter Financial Performance
Revenue

  • Revenue of $164.4 million, an increase of 16.8% from $140.7 million in the prior year quarter, was driven by broad-based growth across four verticals: HealthTech (+53.7%), Technology (+42.6%), Travel, Transportation and Logistics (+15.1%), and Retail & E-commerce (+8.3%), along with continued growth in the digital acquisition business.

Net Income and Earnings Per Share

  • Net income increased to $13.3 million compared to $10.5 million in the prior year quarter. Net income was favorably impacted by revenue growth in our higher margin offshore regions and lower selling, general, and administrative expenses as a percentage of revenue.
  • Net income margin increased to 8.1% compared to 7.4% in the prior year quarter.
  • Diluted earnings per share increased to $0.89 compared to $0.73 in the prior year quarter.
  • Non-GAAP adjusted net income increased to $13.6 million compared to $11.8 million in the prior year quarter (see Exhibit 1 for reconciliation).
  • Non-GAAP adjusted diluted earnings per share increased to $0.91 compared to $0.82 in the prior year quarter (see Exhibit 1 for reconciliation).

Non-GAAP Adjusted EBITDA

  • Adjusted EBITDA increased to $22.0 million compared to $19.4 million in the prior year quarter (see Exhibit 2 for reconciliation).
  • Adjusted EBITDA margin was 13.4% compared to 13.8% in the prior year quarter (see Exhibit 2 for reconciliation).

Cash Flow and Balance Sheet

  • Capital expenditures were $5.3 million, consistent with the prior year quarter.
  • Cash flow from operating activities was $11.9 million compared to $8.8 million in the prior year quarter.
  • Free cash flow was $6.6 million compared to $3.6 million in the prior year quarter (see Exhibit 3 for reconciliation).
  • During the quarter, we repurchased 140,300 shares for $4.5 million.
  • Net cash was $14.0 million, compared to net cash of $13.7 million as of June 30, 2025 (see Exhibit 4 for reconciliation).

Third Quarter Review and Fiscal 2026 Business Outlook
“Our strong financial results in fiscal year 2026 are being driven by our differentiated strategy and sustainable growth trends with our clients, giving us confidence in continued outperformance heading into fiscal year 2027. Our third quarter revenue was again led by meaningful growth in our higher margin services and vertical markets, particularly our robust growth in HealthTech. This combination of drivers led to a record quarterly adjusted EBITDA of $22.0 million,” said Taylor Greenwald, CFO of ibex.

“As we enter the fourth quarter, our healthy balance sheet and cash flows are enabling us to make thoughtful investments to support increased capacity for anticipated growth as well as to further extend our current AI leadership position. Reflective of our outstanding performance thus far and our forward momentum, we are raising our revenue and adjusted EBITDA guidance for the third time this year.”

Fiscal Year 2026 Guidance

  • Revenue is expected to be in the range of $638 to $642 million, up from $620 to $630 million.
  • Adjusted EBITDA is expected to be in the range of $82 to $84 million, up from $80 to $82 million.
  • Capital expenditures are now expected to be in the range of $25 to $30 million, up from our previous range of $20 to $25 million, as a result of ongoing investment to meet increased demand in higher margin regions.

Conference Call and Webcast Information

IBEX Limited will host a conference call and live webcast to discuss its third quarter of fiscal year 2026 financial results at 4:30 p.m. Eastern Time today, May 6, 2026. We will also post to this section of our website the earning slides, which will accompany our conference call and live webcast, and encourage you to review the information that we make available on our website.

Live and archived webcasts can be accessed at: https://investors.ibex.co/.

Financial Information
This announcement does not contain sufficient information to constitute an interim financial report as defined in Financial Accounting Standards ASC 270, “Interim Reporting.” The financial information in this press release has not been audited.

Non-GAAP Financial Measures
We present non-GAAP financial measures because we believe that they and other similar measures are widely used by certain investors, securities analysts and other interested parties as supplemental measures of performance and liquidity. We also use these measures internally to establish forecasts, budgets and operational goals to manage and monitor our business, as well as evaluate our underlying historical performance, as we believe that these non-GAAP financial measures provide a more helpful depiction of our performance of the business by encompassing only relevant and manageable events, enabling us to evaluate and plan more effectively for the future. The non-GAAP financial measures may not be comparable to other similarly titled measures of other companies, have limitations as analytical tools, and should not be considered in isolation or as a substitute for analysis of our operating results as reported in accordance with accounting principles generally accepted in the United States (“GAAP”). Non-GAAP financial measures and ratios are not measurements of our performance, financial condition or liquidity under GAAP and should not be considered as alternatives to operating profit or net income / (loss) or as alternatives to cash flow from operating, investing or financing activities for the period, or any other performance measures, derived in accordance with GAAP.

ibex is not providing a quantitative reconciliation of forward-looking non-GAAP adjusted EBITDA to the most directly comparable GAAP measure because it is unable to predict with reasonable certainty the ultimate outcome of certain significant items without unreasonable effort. These items include, but are not limited to, non-recurring expenses, foreign currency gains and losses, and stock-based compensation expense. These items are uncertain, depend on various factors, and could have a material impact on GAAP reported results for the guidance period.

About ibex
ibex is a global leader in outsourced business services and AI-powered customer experience solutions, enabling the world’s best brands to deliver truly differentiated experiences for their customers. Leveraging a global team of more than 36,000 human CX experts – powered by the best AI technology, decades of CX innovation, and deep business insights – ibex engineers seamless, end-to-end customer journeys from AI agents to human agents at scale across retail, e-commerce, healthcare, fintech, utilities, technology, logistics, and more. Discover more at ibex.co and connect with us on LinkedIn.

Forward Looking Statements
In addition to historical information, this press release contains “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. In some cases, you can identify forward-looking statements by terminology such as “believe,” “may,” “will,” “estimate,” “continue,” “anticipate,” “intend,” “should,” “plan,” “expect,” “predict,” “potential,” “forecast,” or the negative of these terms or other similar expressions. These statements include, but are not limited to, statements regarding our future financial and operating performance, including our outlook and guidance, and our strategies, priorities and business plans. Our expectations and beliefs regarding these matters may not materialize, and actual results in future periods are subject to risks and uncertainties that could cause actual results to differ materially from those projected. Factors that could impact our actual results include: our ability to attract new business and retain key clients; our profitability based on our utilization, pricing and managing costs; the potential for our clients or potential clients to consolidate; our clients deciding to enter into or further expand their insourcing activities and current trends toward outsourcing services may reverse; general economic uncertainty in global markets and unfavorable economic conditions, including inflation, rising interest rates, recession, foreign exchange fluctuations and supply-chain issues; our ability to manage our international operations, particularly in the Philippines, Jamaica, Pakistan and Nicaragua; natural events, health epidemics, global geopolitical conditions, including developing or ongoing conflicts, widespread civil unrest, terrorist attacks and other attacks of violence involving any of the countries in which we or our clients operate; our ability to anticipate, develop and implement information technology solutions that keep pace with evolving industry standards and changing client demands, including the effective adoption of Artificial Intelligence into our offerings; our ability to recruit, engage, motivate, manage and retain our global workforce; our ability to comply with applicable laws and regulations, including those regarding privacy, data protection and information security, employment and anti-corruption; the effect of cyberattacks or cybersecurity vulnerabilities on our information technology systems; the impact of tax matters, including new legislation and actions by taxing authorities; and other factors discussed in the “Risk Factors” described in our periodic reports filed with the U.S. Securities and Exchange Commission (“SEC”), including our annual reports on Form 10-K, quarterly reports on Form 10-Q, and past filings on Form 20-F, and any other risk factors we include in subsequent filings with the SEC. Because of these uncertainties, you should not make any investment decisions based on our estimates and forward-looking statements. Except as required by law, we undertake no obligation to publicly update any forward-looking statements for any reason after the date of this press release whether as a result of new information, future events or otherwise.

IR Contact:  ir@ibex.co
Media Contact:  Daniel Burris, VP, Marketing and Communication, ibex, daniel.burris@ibex.co

    
IBEX LIMITED AND SUBSIDIARIES
Consolidated Balance Sheets
(Unaudited)
(in thousands)
    
 March 31,
2026
 June 30,
2025
Assets   
Current assets   
Cash and cash equivalents$15,409  $15,350 
Accounts receivable, net 129,154   117,136 
Prepaid expenses 16,889   9,443 
Due from related parties    40 
Tax advances and receivables 2,057   1,522 
Other current assets 1,921   2,128 
Total current assets 165,430   145,619 
    
Non-current assets   
Property and equipment, net 42,799   32,563 
Operating lease assets 54,054   62,276 
Goodwill 11,832   11,832 
Deferred tax asset, net 7,953   7,163 
Other non-current assets 15,179   13,762 
Total non-current assets 131,817   127,596 
Total assets$297,247  $273,215 
    
Liabilities and stockholders' equity   
Current liabilities   
Accounts payable and accrued liabilities$21,467  $18,692 
Accrued payroll and employee-related liabilities 38,193   38,588 
Current deferred revenue 6,830   5,498 
Current operating lease liabilities 14,596   14,332 
Current debt 819   823 
Due to related parties    22 
Income taxes payable 2,890   1,986 
Total current liabilities 84,795   79,941 
    
Non-current liabilities   
Non-current deferred revenue 1,832   1,130 
Non-current operating lease liabilities 45,038   53,804 
Long-term debt 572   796 
Other non-current liabilities 4,227   3,235 
Total non-current liabilities 51,669   58,965 
Total liabilities 136,464   138,906 
    
Stockholders' equity   
Common shares 2   1 
Treasury stock (113,446)  (103,338)
Additional paid-in capital 224,225   218,241 
Accumulated other comprehensive loss (13,323)  (6,336)
Retained earnings 63,325   25,741 
Total stockholders' equity 160,783   134,309 
Total liabilities and stockholders' equity$297,247  $273,215 
        


IBEX LIMITED AND SUBSIDIARIES
Consolidated Statements of Comprehensive Income
(Unaudited)
(in thousands, except per share data)
    
 Three Months Ended March 31, Nine Months Ended March 31,
  2026   2025   2026   2025 
Revenue$164,407  $140,736  $479,807  $411,135 
        
Cost of services (exclusive of depreciation and amortization presented separately below) 115,614   96,017   338,820   284,820 
Selling, general and administrative 27,467   27,061   81,547   78,982 
Depreciation and amortization 5,170   4,329   14,298   12,984 
Total operating expenses 148,251   127,407   434,665   376,786 
Income from operations 16,156   13,329   45,142   34,349 
        
Interest income 62   32   151   926 
Interest expense (249)  (404)  (714)  (1,186)
Income before income taxes 15,969   12,957   44,579   34,089 
        
Provision for income tax expense (2,644)  (2,488)  (6,995)  (6,821)
Net income$13,325  $10,469  $37,584  $27,268 
        
Other comprehensive income       
Foreign currency translation adjustments$(1,123) $374  $(2,704) $851 
Unrealized (loss) / gain on cash flow hedging instruments, net of tax (1,679)  385   (4,283)  571 
Total other comprehensive (loss) / income (2,802)  759   (6,987)  1,422 
Total comprehensive income$10,523  $11,228  $30,597  $28,690 
        
Net income per share       
Basic$0.99  $0.79  $2.80  $1.80 
Diluted$0.89  $0.73  $2.54  $1.70 
        
Weighted average common shares outstanding       
Basic 13,454   13,264   13,427   15,109 
Diluted 14,994   14,404   14,780   16,135 
                


IBEX LIMITED AND SUBSIDIARIES
Consolidated Statements of Cash Flows
(Unaudited)
(in thousands)
    
 Three Months Ended March 31, Nine Months Ended March 31,
  2026   2025   2026   2025 
CASH FLOWS FROM OPERATING ACTIVITIES       
Net income$13,325  $10,469  $37,584  $27,268 
Adjustments to reconcile net income to net cash provided by operating activities:       
Depreciation and amortization 5,170   4,329   14,298   12,984 
Noncash lease expense 3,394   3,611   10,319   10,020 
Deferred income tax 642   (942)  (790)  (1,709)
Stock-based compensation expense 788   1,601   4,452   3,506 
Allowance for expected credit losses 88   105   313   428 
Change in assets and liabilities:       
Decrease / (increase) in accounts receivable 1,222   455   (12,354)  (22,050)
Increase / (decrease) in prepaid expenses and other current assets (8,167)  1,405   (10,373)  392 
Increase / (decrease) in accounts payable and accrued liabilities 312   (6,120)  (545)  (3,042)
Decrease / (increase) in deferred revenue (1,331)  (1,262)  2,034   1,203 
Decrease in operating lease liabilities (3,579)  (4,823)  (10,760)  (11,269)
Net cash inflow from operating activities 11,864   8,828   34,178   17,731 
        
CASH FLOWS FROM INVESTING ACTIVITIES       
Purchase of property and equipment (5,273)  (5,267)  (24,644)  (13,216)
Net cash outflow from investing activities (5,273)  (5,267)  (24,644)  (13,216)
        
CASH FLOWS FROM FINANCING ACTIVITIES       
Proceeds from line of credit 24,600   60,150   35,600   69,310 
Repayments of line of credit (24,600)  (48,550)  (35,600)  (50,210)
Proceeds from the exercise of options 466   2,809   3,814   3,534 
Taxes paid related to net share settlement of equity awards (2,261)     (2,302)   
Principal payments on finance leases (284)  (286)  (833)  (639)
Purchase of treasury shares (4,580)  (25,052)  (10,133)  (76,421)
Net cash outflow from financing activities (6,659)  (10,929)  (9,454)  (54,426)
Effects of exchange rate difference on cash and cash equivalents 17   139   (21)  168 
Net (decrease) / increase in cash and cash equivalents (51)  (7,229)  59   (49,743)
Cash and cash equivalents, beginning 15,460   20,206   15,350   62,720 
Cash and cash equivalents, ending$15,409  $12,977  $15,409  $12,977 
                
IBEX LIMITED AND SUBSIDIARIES
Reconciliation of GAAP Financial Measures to Non-GAAP Financial Measures
                

EXHIBIT 1: Adjusted net income, adjusted net income margin, and adjusted earnings per share

We define adjusted net income as net income before the effect of the following items: severance costs, foreign currency gains and losses, and stock-based compensation expense, net of the tax impact of such adjustments. We define adjusted net income margin as adjusted net income divided by revenue. We define adjusted earnings per share as adjusted net income divided by weighted average diluted shares outstanding.

The following table provides a reconciliation of net income to adjusted net income, net income margin to adjusted net income margin, and diluted earnings per share to adjusted earnings per share for the periods presented:

 Three Months Ended March 31,Nine Months Ended March 31,
($000s, except per share amounts) 2026   2025   2026   2025 
Net income$13,325  $10,469  $37,584  $27,268 
Net income margin 8.1%  7.4%  7.8%  6.6%
        
Severance costs 814      973    
Foreign currency (gain) / loss (913)  121   (2,678)  666 
Stock-based compensation expense 788   1,601   4,452   3,506 
Total adjustments$689  $1,722  $2,747  $4,172 
Tax impact of adjustments1 (437)  (404)  (829)  (1,006)
Adjusted net income$13,577  $11,787  $39,502  $30,434 
Adjusted net income margin 8.3%  8.4%  8.2%  7.4%
        
Diluted earnings per share$0.89  $0.73  $2.54  $1.70 
Per share impact of adjustments to net income 0.02   0.09   0.13   0.20 
Adjusted earnings per share$0.91  $0.82  $2.67  $1.90 
        
Weighted average diluted shares outstanding 14,994   14,404   14,780   16,135 
                

_______________
1The tax impact of each adjustment is calculated using the effective tax rate in the relevant jurisdictions.

EXHIBIT 2: EBITDA, adjusted EBITDA, and adjusted EBITDA margin

EBITDA is a non-GAAP profitability measure that represents net income before the effect of the following items: interest expense, income tax expense, and depreciation and amortization. Adjusted EBITDA is a non-GAAP profitability measure that represents EBITDA before the effect of the following items: severance costs, interest income, foreign currency gains and losses, and stock-based compensation expense. Adjusted EBITDA margin is a non-GAAP profitability measure that represents adjusted EBITDA divided by revenue.

The following table provides a reconciliation of net income to EBITDA and adjusted EBITDA and net income margin to adjusted EBITDA margin for the periods presented:

 Three Months Ended March 31,Nine Months Ended March 31,
($000s) 2026   2025   2026   2025 
Net income$13,325  $10,469  $37,584  $27,268 
Net income margin 8.1%  7.4%  7.8%  6.6%
        
Interest expense 249   404   714   1,186 
Income tax expense 2,644   2,488   6,995   6,821 
Depreciation and amortization 5,170   4,329   14,298   12,984 
EBITDA$21,388  $17,690  $59,591  $48,259 
Severance costs 814      973    
Interest income (62)  (32)  (151)  (926)
Foreign currency (gain) / loss (913)  121   (2,678)  666 
Stock-based compensation expense 788   1,601   4,452   3,506 
Adjusted EBITDA$22,015  $19,380  $62,187  $51,505 
        
Adjusted EBITDA margin 13.4%  13.8%  13.0%  12.5%
                

EXHIBIT 3: Free cash flow

We define free cash flow as net cash provided by operating activities less capital expenditures.

 Three Months Ended March 31,
 Nine Months Ended March 31,
($000s) 2026   2025   2026   2025 
Net cash provided by operating activities$11,864  $8,828  $34,178  $17,731 
Less: capital expenditures 5,273   5,267   24,644   13,216 
Free cash flow$6,591  $3,561  $9,534  $4,515 
                

EXHIBIT 4: Net cash

We define net cash as total cash and cash equivalents less debt.

 March 31,
 June 30,
($000s) 2026   2025 
Cash and cash equivalents$15,409  $15,350 
      
Debt     
Current$819  $823 
Non-current 572   796 
Total debt$1,391  $1,619 
Net cash$14,018  $13,731 
        

FAQ

What were IBEX Q3 2026 revenue and EPS figures (Nasdaq: IBEX)?

IBEX reported Q3 revenue of $164.4M and diluted EPS of $0.89. According to the company, revenue rose 16.8% year-over-year and adjusted EPS was $0.91 in the quarter.

How did IBEX change its fiscal 2026 guidance on May 6, 2026?

IBEX raised fiscal 2026 guidance to $638–$642M revenue and $82–$84M adjusted EBITDA. According to the company, this is the third guidance raise in the fiscal year.

What operational drivers lifted IBEX Q3 2026 results for IBEX stock?

Growth was broad-based with HealthTech, Technology, Travel & Logistics, and Retail & e-commerce driving revenue. According to the company, HealthTech grew 53.7% and Technology grew 42.6% year-over-year.

What cash-flow and balance sheet actions did IBEX report for Q3 2026?

IBEX reported operating cash flow of $11.9M, free cash flow of $6.6M, and repurchased 140,300 shares for $4.5M. According to the company, net cash was $14.0M.

What is the Sierra.ai partnership announced by IBEX on May 6, 2026?

The company announced a strategic partnership to integrate Sierra.ai’s AI CX platform with IBEX’s CX services. According to the company, the collaboration aims to deliver end-to-end AI-powered customer experience solutions and has driven early sales wins.