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IBEX Reports Strongest Quarterly Growth Rate in Nearly 3 Years, Record Fiscal Year 2025 Financial Results, Introduces Fiscal Year 2026 Guidance

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IBEX Limited (NASDAQ:IBEX), a business process outsourcing provider, reported exceptional Q4 and FY2025 financial results. Q4 revenue surged 18.2% to $147.1 million, marking the highest growth rate in 11 quarters. Full-year revenue increased 9.8% to $558.3 million.

The company achieved record Q4 metrics with diluted EPS of $0.66 and adjusted EPS of $0.87, growing 19% and 50% respectively. FY2025 diluted EPS reached $2.36, up 28%, while adjusted EPS hit $2.75, up 31%. Growth was primarily driven by strong performance in HealthTech (+23.2%), Travel & Logistics (+13.7%), and Retail & E-commerce (+12.6%) verticals.

For FY2026, IBEX projects revenue between $590-$610 million and adjusted EBITDA of $75-79 million. Q1 FY2026 revenue is expected at $143-146 million.

IBEX Limited (NASDAQ:IBEX), fornitore di servizi di outsourcing dei processi aziendali, ha riportato risultati finanziari eccezionali nel Q4 e FY2025. Le entrate del Q4 sono salite del 18,2% a 147,1 milioni di dollari, segnando il tasso di crescita più alto in 11 trimestri. Le entrate annuali sono aumentate del 9,8% a 558,3 milioni di dollari.

L’azienda ha raggiunto metriche record nel Q4 con un EPS diluito di $0.66 e un EPS rettificato di $0.87, crescendo del 19% e del 50% rispettivamente. L’EPS diluito per FY2025 ha raggiunto $2.36, in aumento del 28%, mentre l’EPS rettificato ha toccato $2.75, in aumento del 31%. La crescita è stata guidata principalmente da una forte performance nei verticali HealthTech (+23.2%), Travel & Logistics (+13.7%) e Retail & E-commerce (+12.6%).

Per FY2026, IBEX prevede ricavi tra $590-$610 million e EBITDA rettificato tra $75-79 million. Il ricavo Q1 FY2026 è previsto tra $143-146 million.

IBEX Limited (NASDAQ:IBEX), un proveedor de externalización de procesos empresariales, anunció resultados financieros excepcionales del Q4 y FY2025. Los ingresos del Q4 aumentaron un 18,2% hasta 147,1 millones de dólares, marcando la tasa de crecimiento más alta en 11 trimestres. Los ingresos anuales crecieron un 9,8% hasta 558,3 millones de dólares.

La compañía alcanzó métricas récord en el Q4 con un EPS diluido de $0.66 y un EPS ajustado de $0.87, creciendo un 19% y un 50% respectivamente. El EPS diluido para FY2025 alcanzó $2.36, con un aumento del 28%, mientras que el EPS ajustado llegó a $2.75, un 31% más. El crecimiento estuvo impulsado principalmente por un sólido desempeño en los verticales HealthTech (+23.2%), Travel & Logistics (+13.7%) y Retail & E-commerce (+12.6%).

Para FY2026, IBEX proyecta ingresos entre $590-$610 million y un EBITDA ajustado entre $75-79 million. Se espera que los ingresos del Q1 FY2026 se sitúen entre $143-146 million.

IBEX Limited (NASDAQ:IBEX), 비즈니스 프로세스 아웃소싱(BPO) 공급업체는 Q4 및 FY2025에 대해 뛰어난 재무 실적을 발표했습니다. Q4 매출18.2% 증가하여 1억4710만 달러에 도달했고, 이는 11개 분기 중 최고 성장률입니다. 연간 매출은 9.8% 증가하여 5억5830만 달러가 되었습니다.

회사는 Q4에 기록적인 지표를 달성했고, 희석된 EPS$0.66, 조정된 EPS$0.87로 각각 19%50% 성장했습니다. FY2025의 희석 EPS는 $2.36로 28% 증가했고, 조정 EPS는 $2.75로 31% 증가했습니다. 성장의 주된 원동력은 HealthTech(+23.2%), Travel & Logistics(+13.7%), Retail & E-commerce(+12.6%) 부문의 견조한 실적이었습니다.

FY2026에 대해 IBEX는 매출을 $590-$610 million 사이로, 조정된 EBITDA$75-79 million으로 전망합니다. FY2026 Q1 매출$143-146 million로 예상됩니다.

IBEX Limited (NASDAQ:IBEX), fournisseur d’externalisation des processus métier, a publié des résultats financiers exceptionnels pour le Q4 et FY2025. Le chiffre d’affaires du Q4 a bondi de 18,2% pour atteindre 147,1 millions de dollars, soit le taux de croissance le plus élevé sur 11 trimestres. Le chiffre d’affaires annuel a augmenté de 9,8% pour atteindre 558,3 millions de dollars.

L’entreprise a enregistré des métriques record au Q4 avec un EPS dilué de $0.66 et un EPS ajusté de $0.87, en hausse respectivement de 19% et 50%. L’EPS dilué pour FY2025 a atteint $2.36, en hausse de 28%, tandis que l’EPS ajusté s’est élevé à $2.75, en hausse de 31%. La croissance a été tirée principalement par la forte performance dans les secteurs HealthTech (+23,2%), Travel & Logistics (+13,7%) et Retail & E-commerce (+12,6%).

Pour FY2026, IBEX prévoit un chiffre d’affaires entre $590-$610 million et un EBITDA ajusté entre $75-79 million. Le chiffre d’affaires du Q1 FY2026 est attendu entre $143-146 million.

IBEX Limited (NASDAQ:IBEX), ein Anbieter von Business-Process-Outsourcing, legte außergewöhnliche Q4- und FY2025-Finanzberichte vor. Der Q4-Umsatz ist um 18,2% auf 147,1 Mio. USD gestiegen und markiert die höchste Wachstumsrate in 11 Quartalen. Der Jahresumsatz wuchs um 9,8% auf 558,3 Mio. USD.

Das Unternehmen erreichte Rekord-Q4-Metriken mit einem dilutierten EPS von $0.66 und einem angepassten EPS von $0.87, jeweils um 19% bzw. 50% gestiegen. Das FY2025 dilutierte EPS lag bei $2.36, +28%, während das bereinigte EPS $2.75 betrug, +31%. Das Wachstum wurde primär durch starke Leistungen in HealthTech (+23,2%), Travel & Logistics (+13,7%) und Retail & E-commerce (+12,6%) getrieben.

Für FY2026 prognostiziert IBEX Umsätze zwischen $590-$610 million und ein bereinigtes EBITDA von $75-79 million. Der Umsatz im Q1 FY2026 wird voraussichtlich zwischen $143-146 million liegen.

IBEX Limited (NASDAQ:IBEX)، مزود لخدمات الاستعانة بمصادر خارجية لعمليات الأعمال (BPO)، أعلن عن نتائج مالية استثنائية للربع الرابع والسنة المالية 2025. ارتفعت الإيرادات في الربع الرابع بنسبة 18.2% لتصل إلى 147.1 مليون دولار، وهو أعلى معدل نمو في 11 ربعاً. زادت الإيرادات السنوية بنسبة 9.8% لتصل إلى 558.3 مليون دولار.

حققت الشركة معايير ربع سنوية قياسية مع EPS مخفّف قدره $0.66 وEPS معدّل قدره $0.87، بنمو 19% و50% على التوالي. بلغ EPS المخفّف للسنة المالية 2025 $2.36، بارتفاع 28%، بينما بلغ EPS المعدل $2.75، بارتفاع 31%. جاء النمو بشكل رئيسي من أداء قوي في قطاعات HealthTech (+23.2%)، Travel & Logistics (+13.7%)، وRetail & E-commerce (+12.6%).

بالنسبة للسنة المالية 2026، تتوقع IBEX أن تتراوح الإيرادات بين $590-$610 million وأن EBITDA المعدل بين $75-79 million. وتتوقع الإيرادات للربع الأول من السنة المالية 2026 بين $143-146 million.

IBEX Limited (NASDAQ:IBEX),一家商业流程外包(BPO)提供商,公布了出色的 第四季度和2025财年业绩。第四季度收入同比上升 18.2%,达到 $147.1 million,创下11个季度以来的最高增速。全年收入增长 9.8%,至 $558.3 million

公司在 第四季度实现了创纪录的指标,摊薄每股收益(EPS)为 $0.66,调整后 EPS 为 $0.87,分别增长 19%50%。FY2025 摊薄 EPS 达到 $2.36,上涨 28%,调整后 EPS 达到 $2.75,上涨 31%。增长主要受 HealthTech (+23.2%)、Travel & Logistics (+13.7%)、Retail & E-commerce (+12.6%) 等垂直领域的强劲表现推动。

对于 FY2026,IBEX 预计收入在 $590-$610 million 之间,调整后 EBITDA 在 $75-79 million 之间。FY2026 第1季度收入预计在 $143-146 million

Positive
  • Record Q4 revenue growth of 18.2% YoY, highest in 11 quarters
  • FY2025 adjusted EPS grew 31% to $2.75
  • Record Q4 free cash flow of $22.8 million
  • Strong vertical growth: HealthTech +23.2%, Travel +13.7%, Retail +12.6%
  • Net cash position improved by $21.4 million to $13.7 million
  • Successful expansion into India market
  • Full-scale deployment of AI solutions initiated
Negative
  • Q4 net income margin decreased to 6.5% from 7.9% YoY
  • Higher SG&A expenses with increased payroll costs of $5.7 million
  • Q4 Adjusted EBITDA margin declined to 13.9% from 14.4% YoY
  • $1.4 million in impairment losses recognized in Q4
  • Increased foreign currency losses of $1.3 million YoY

Insights

IBEX delivered exceptional Q4 growth of 18.2% and strong FY2025 results, with sustainable momentum into FY2026.

IBEX just delivered its strongest quarterly revenue growth in nearly three years at 18.2%, significantly accelerating from the full-year growth rate of 9.8%. This acceleration signals the company has successfully entered a new growth phase after management previously indicated they had reached an "inflection point."

The growth is particularly impressive because it's broad-based across multiple verticals - Retail & E-commerce (+24.5%), HealthTech (+19.0%), and Travel/Transportation/Logistics (+10.0%) all showed double-digit growth in Q4. This diversification reduces risk from sector-specific downturns.

On profitability, IBEX achieved record adjusted EPS of $0.87 in Q4, up a remarkable 50% year-over-year, and $2.75 for the full year (+30.7%). The adjusted EBITDA margin slightly contracted in Q4 to 13.9% (down 50 basis points) due to increased investments in growth initiatives, but remained stable for the full year at 12.9%, suggesting the company is maintaining discipline while scaling.

The company's free cash flow generation has been exceptional, reaching a record $22.8M in Q4 and $27.3M for the full year. This improved cash position has allowed IBEX to strengthen its balance sheet, moving from net debt to a net cash position of $13.7M, even after repurchasing approximately 23% of outstanding shares during the fiscal year.

Looking ahead, management's FY2026 revenue guidance of $590-610M implies 5.7-9.3% growth, which appears conservative given the current momentum. The projected adjusted EBITDA of $75-79M suggests continued modest margin expansion. The company's increased investments in AI capabilities are particularly noteworthy, as management indicated a shift from "proof of concept to full scale deployments," which could further accelerate growth and efficiency.

  • Record fourth quarter and full-year Revenue, EPS, Adjusted EPS, and Free Cash Flow
  • Fourth quarter revenue grew 18.2% versus prior year quarter, and full-year revenue grew 9.8%
  • Fourth quarter EPS of $0.66 and adjusted EPS of $0.87 grew 19% and 50%, respectively
  • Full-year EPS of $2.36 and adjusted EPS of $2.75 grew 28% and 31%, respectively
  • Exceeded high end of Revenue and Adjusted EBITDA Guidance

WASHINGTON, Sept. 11, 2025 (GLOBE NEWSWIRE) -- IBEX Limited (“ibex”), a leading provider in global business process outsourcing and end-to-end customer engagement technology solutions, today announced financial results for its fourth quarter and fiscal year ended June 30, 2025.

 Three months ended June 30, Twelve months ended June 30,
($ millions, except per share amounts) 2025   2024  Change  2025   2024  Change
Revenue$147.1  $124.5  18.2% $558.3  $508.6  9.8%
Net income$9.6  $9.8  (2.5)% $36.9  $33.7  9.5%
Net income margin 6.5%  7.9% (140) bps  6.6%  6.6% — bps
Adjusted net income (1)$12.6  $10.2  23.3% $43.0  $38.4  12.1%
Adjusted net income margin (1) 8.5%  8.2% 30 bps  7.7%  7.5% 20 bps
Adjusted EBITDA (1)$20.5  $17.9  14.0% $72.0  $65.2  10.4%
Adjusted EBITDA margin (1) 13.9%  14.4% (50) bps  12.9%  12.8% 10 bps
Earnings per share - diluted (2)$0.66  $0.56  18.7% $2.36  $1.84  27.8%
Adjusted earnings per share - diluted (1, 2)$0.87  $0.58  50.0% $2.75  $2.10  30.7%
            
(1)See accompanying Exhibits for the reconciliation of each non-GAAP measure to its most directly comparable GAAP measure.
(2)The current period percentages are calculated based on exact amounts, and therefore may not recalculate exactly using rounded numbers as presented.
 

“ibex continues to outperform the BPO market, completing a tremendous fourth quarter and fiscal year 2025 with record financial results across the board,” said Bob Dechant, ibex CEO. “We delivered over 18% fourth quarter top-line revenue growth, our highest rate in eleven quarters, and 10% revenue growth for the fiscal year, our highest in three years. Our growth has been driven by operational excellence with our existing clients enabling us to win significant market share from our competition while our differentiated value proposition resulted in continued new logo wins with trophy clients throughout the year. Importantly, this quarter marked the shift from proof of concept for our AI solutions to full scale deployments, setting the table for future growth. Fiscal 2025 was a milestone year across many fronts, including our successful entry into India. Importantly, we accomplished all this while delivering record profits and EPS.

Last year at this time I said we believed we’d reached an inflection point for ibex with a return to growth. We not only returned to growth in the first quarter of fiscal 2025 but built momentum throughout the fiscal year and positioned ourselves for another strong year in fiscal 2026.”

Fourth Quarter Financial Performance
Revenue

  • Revenue of $147.1 million, an increase of 18.2% from $124.5 million in the prior year quarter. Growth was driven in our top three verticals; Retail & E-commerce (+24.5%), HealthTech (+19.0%), and Travel, Transportation and Logistics (+10.0%), and outstanding growth in the digital acquisition business.

Net Income and Earnings Per Share

  • Net income was $9.6 million, consistent with $9.8 million in the prior year quarter.
  • Diluted earnings per share increased to $0.66 compared to $0.56 in the prior year quarter. Earnings per share benefited from fewer diluted shares outstanding as a result of our share repurchase activities during the fiscal 2025 year.
  • Net income margin decreased to 6.5% compared to 7.9% in the prior year quarter due to increases in selling, general, and administrative expenses. The increases included higher payroll and related costs of $5.7 million to support growth, $1.4 million of impairment losses recognized during the current quarter compared to $0.3 million in the quarter in the prior year, and increases in net foreign currency losses of $1.3 million year over year. These increases were partially offset by lower income tax expense compared to the same quarter in the prior year.
  • Non-GAAP adjusted net income increased to $12.6 million, compared to $10.2 million in the prior year quarter (see Exhibit 1 for reconciliation).
  • Non-GAAP adjusted diluted earnings per share increased to $0.87, compared to $0.58 in the prior year quarter (see Exhibit 1 for reconciliation).

Adjusted EBITDA

  • Adjusted EBITDA increased to $20.5 million, compared to $17.9 million in the prior year quarter (see Exhibit 2 for reconciliation).
  • Adjusted EBITDA margin decreased to 13.9%, compared to 14.4% in the prior year quarter due to increases in selling, general, and administrative expenses including higher payroll and related costs of $5.7 million to support growth (see Exhibit 2 for reconciliation).

Fiscal Year 2025 Financial Performance
Revenue

  • Revenue of $558.3 million, an increase of 9.8% from $508.6 million in the prior year. Growth was driven in our top three verticals; HealthTech (+23.2%), Travel, Transportation and Logistics (+13.7%), and Retail & E-commerce (+12.6%), and outstanding growth in the digital acquisition business.

Net Income and Earnings Per Share

  • Net income increased to $36.9 million compared to $33.7 million in the prior year. Net income was favorably impacted by an increase in gross margin as a result of the impact of revenue growth particularly in our higher margin offshore regions, offset by increases in selling, general, and administrative expenses, interest expense, income tax expenses, and lower interest income.
  • Diluted earnings per share increased to $2.36 compared to $1.84 in the prior year. Earnings per share benefited from diluted shares outstanding declining to 15.7 million compared to 18.3 million in the prior year as a result of our share repurchase activities.
  • Net income margin was 6.6%, consistent with 6.6% in the prior year.
  • Non-GAAP adjusted net income increased to $43.0 million compared to $38.4 million in the prior year (see Exhibit 1 for reconciliation).
  • Non-GAAP adjusted earnings per share increased to $2.75 compared to $2.10 in the prior year (see Exhibit 1 for reconciliation).

Adjusted EBITDA

  • Adjusted EBITDA increased to $72.0 million compared to $65.2 million in the prior year (see Exhibit 2 for reconciliation).
  • Adjusted EBITDA margin was 12.9%, consistent with 12.8% in the prior year (see Exhibit 2 for reconciliation).

Cash Flow and Balance Sheet

  • Capital expenditures were $18.4 million compared to $8.9 million in the prior year. The planned increase in capital expenditures during the year was driven by capacity expansion to meet strong demand in our highest margin regions.
  • Cash flow from annual operating activities increased to $45.7 million compared to $35.9 million in the prior year. The increase was primarily driven by an increase in revenue which drove increased profitability, as well as lower use of working capital.
  • Record fourth quarter free cash flow of $22.8 million contributed to record annual free cash flow of $27.3 million, up from $27.0 million in the prior year (see Exhibit 3 for reconciliation).
  • Net cash was $13.7 million, an improvement of $21.4 million compared to net debt of $7.6 million as of March 31, 2025. When compared to our net cash position of $61.2 million as of June 30, 2024, this reflects the impact of $77.2 million in share repurchases during the year (excluding fees), including our $70 million TRGI share repurchase (see Exhibit 4 for reconciliation).
  • Repurchased approximately 0.1 million shares in the fourth quarter for $1.7 million. Repurchased approximately 3.9 million shares including 3.6 million shares from TRGI during fiscal 2025, representing 23% of our shares outstanding and eliminating controlled company status.

Fiscal Year and First Quarter Fiscal 2026 Business Outlook
“We achieved outstanding top and strong bottom line results during fiscal year 2025 allowing us to enter fiscal 2026 with great momentum. We delivered a multi-year high top-line performance with 10% revenue growth for the year and 18% for the fourth quarter. Our adjusted EPS of $2.75 for fiscal 2025, was up 31% over the prior year, and was a record for our business. The fourth quarter of fiscal 2025 was also our strongest quarter ever in generating free cash flow of $23 million,” said Taylor Greenwald, CFO of ibex.

“Our continued strong financial results and healthy balance sheet are enabling strategic investments in our growing AI capabilities and sales resources, as well as further expansion into strategic markets and in our top performing geographies. Importantly, with the backdrop of a fluid market environment, we maintain continued confidence in the business to provide the following guidance on growth in the first quarter and fiscal year 2026.”

Fiscal Year 2026 Guidance

  • For fiscal year 2026, revenue is expected to be in the range of $590 to $610 million. Adjusted EBITDA is expected to be in the range of $75 to $79 million.
  • For first quarter fiscal year 2026, revenue is expected to be in the range of $143 to $146 million. Adjusted EBITDA is expected to be in the range of $17.5 to $19 million.
  • Capital expenditures for the year are expected to be in the range of $20 to $25 million.

Conference Call and Webcast Information
IBEX Limited will host a conference call and live webcast to discuss its fourth quarter and fiscal year 2025 financial results at 4:30 p.m. Eastern Time today, September 11, 2025. We will also post to this section of our website the earning slides, which will accompany our conference call and live webcast, and encourage you to review the information that we make available on our website.

Live and archived webcasts can be accessed at: https://investors.ibex.co/

Financial Information
This announcement does not contain sufficient information to constitute an interim financial report as defined in Financial Accounting Standards ASC 270, “Interim Reporting.” The financial information in this press release has not been audited.

Non-GAAP Financial Measures
We present non-GAAP financial measures because we believe that they and other similar measures are widely used by certain investors, securities analysts and other interested parties as supplemental measures of performance and liquidity. We also use these measures internally to establish forecasts, budgets and operational goals to manage and monitor our business, as well as evaluate our underlying historical performance, as we believe that these non-GAAP financial measures provide a more helpful depiction of our performance of the business by encompassing only relevant and manageable events, enabling us to evaluate and plan more effectively for the future. The non-GAAP financial measures may not be comparable to other similarly titled measures of other companies, have limitations as analytical tools, and should not be considered in isolation or as a substitute for analysis of our operating results as reported in accordance with accounting principles generally accepted in the United States (“GAAP”). Non-GAAP financial measures and ratios are not measurements of our performance, financial condition or liquidity under GAAP and should not be considered as alternatives to operating profit or net income / (loss) or as alternatives to cash flow from operating, investing or financing activities for the period, or any other performance measures, derived in accordance with GAAP.

ibex is not providing a quantitative reconciliation of forward-looking non-GAAP adjusted EBITDA to the most directly comparable GAAP measure because it is unable to predict with reasonable certainty the ultimate outcome of certain significant items without unreasonable effort. These items include, but are not limited to, non-recurring expenses, foreign currency gains and losses, and stock-based compensation expense. These items are uncertain, depend on various factors, and could have a material impact on GAAP reported results for the guidance period.

About ibex
ibex helps the world’s preeminent brands more effectively engage their customers with services ranging from customer support, technical support, inbound/outbound sales, business intelligence and analytics, digital demand generation, and CX surveys and feedback analytics.

Forward Looking Statements

In addition to historical information, this press release contains “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. In some cases, you can identify forward-looking statements by terminology such as “believe,” “may,” “will,” “estimate,” “continue,” “anticipate,” “intend,” “should,” “plan,” “expect,” “predict,” “potential,” “forecast,” or the negative of these terms or other similar expressions. These statements include, but are not limited to, statements regarding our future financial and operating performance, including our outlook and guidance, and our strategies, priorities and business plans. Our expectations and beliefs regarding these matters may not materialize, and actual results in future periods are subject to risks and uncertainties that could cause actual results to differ materially from those projected. Factors that could impact our actual results include: our ability to attract new business and retain key clients; our profitability based on our utilization, pricing and managing costs; the potential for our clients or potential clients to consolidate; our clients deciding to enter into or further expand their insourcing activities and current trends toward outsourcing services may reverse; general economic uncertainty in global markets and unfavorable economic conditions, including inflation, rising interest rates, recession, foreign exchange fluctuations and supply-chain issues; our ability to manage our international operations, particularly in the Philippines, Jamaica, Pakistan and Nicaragua; natural events, health epidemics, global geopolitical conditions, including developing or ongoing conflicts, widespread civil unrest, terrorist attacks and other attacks of violence involving any of the countries in which we or our clients operate; our ability to anticipate, develop and implement information technology solutions that keep pace with evolving industry standards and changing client demands, including the effective adoption of Artificial Intelligence into our offerings; our ability to recruit, engage, motivate, manage and retain our global workforce; our ability to comply with applicable laws and regulations, including those regarding privacy, data protection and information security, employment and anti-corruption; the effect of cyberattacks or cybersecurity vulnerabilities on our information technology systems; the impact of tax matters, including new legislation and actions by taxing authorities; and other factors discussed in the “Risk Factors” described in our periodic reports filed with the U.S. Securities and Exchange Commission (“SEC”), including our annual reports on Form 10-K, quarterly reports on Form 10-Q, and past filings on Form 20-F, and any other risk factors we include in subsequent filings with the SEC. Because of these uncertainties, you should not make any investment decisions based on our estimates and forward-looking statements. Except as required by law, we undertake no obligation to publicly update any forward-looking statements for any reason after the date of this press release whether as a result of new information, future events or otherwise.

IR Contact:  Michael Darwal, EVP, Investor Relations, ibex, michael.darwal@ibex.co 
Media Contact:  Daniel Burris, VP, Marketing and Communication, ibex, daniel.burris@ibex.co 

IBEX LIMITED AND SUBSIDIARIES
Consolidated Balance Sheets
(Unaudited)
(in thousands)
    
 June 30,
2025
 June 30,
2024
Assets   
Current assets   
Cash and cash equivalents$15,350  $62,720 
Accounts receivable, net 117,136   98,366 
Prepaid expenses 9,443   7,712 
Due from related parties 40   192 
Tax advances and receivables 1,522   9,080 
Other current assets 2,128   1,888 
Total current assets 145,619   179,958 
    
Non-current assets   
Property and equipment, net 32,563   29,862 
Operating lease assets 62,276   59,145 
Goodwill 11,832   11,832 
Deferred tax asset, net 7,163   4,285 
Other non-current assets 13,762   8,822 
Total non-current assets 127,596   113,946 
Total assets$273,215  $293,904 
    
Liabilities and stockholders' equity   
Current liabilities   
Accounts payable and accrued liabilities$18,692  $16,719 
Accrued payroll and employee-related liabilities 38,588   30,674 
Current deferred revenue 5,498   4,749 
Current operating lease liabilities 14,332   12,051 
Current debt 823   660 
Due to related parties 22   60 
Income taxes payable 1,986   6,083 
Total current liabilities 79,941   70,996 
    
Non-current liabilities   
Non-current deferred revenue 1,130   1,128 
Non-current operating lease liabilities 53,804   53,441 
Long-term debt 796   867 
Other non-current liabilities 3,235   1,673 
Total non-current liabilities 58,965   57,109 
Total liabilities 138,906   128,105 
    
Stockholders' equity   
Common stock 1   2 
Additional paid-in capital 218,241   210,200 
Treasury stock (103,338)  (25,367)
Accumulated other comprehensive loss (6,336)  (7,913)
Retained earnings / (deficit) 25,741   (11,123)
Total stockholders' equity 134,309   165,799 
Total liabilities and stockholders' equity$273,215  $293,904 
        


IBEX LIMITED AND SUBSIDIARIES
Consolidated Statements of Comprehensive Income
(Unaudited)
(in thousands, except per share data)
    
 Three months ended June 30, Twelve months ended June 30,
  2025   2024   2025   2024 
Revenue$147,138  $124,531  $558,273  $508,569 
        
Cost of services (exclusive of depreciation and amortization presented separately below) 100,872   85,373   385,692   356,536 
Selling, general and administrative 29,756   21,681   108,738   93,143 
Depreciation and amortization 4,248   4,608   17,232   19,461 
Total operating expenses 134,876   111,662   511,662   469,140 
Income from operations 12,262   12,869   46,611   39,429 
        
Interest income 29   542   955   2,071 
Interest expense (448)  (175)  (1,634)  (514)
Income before income taxes 11,843   13,236   45,932   40,986 
        
Provision for income tax expense (2,247)  (3,391)  (9,068)  (7,331)
Net income$9,596  $9,845  $36,864  $33,655 
        
Other comprehensive income       
Foreign currency translation adjustments$263  $(1,313) $1,114  $(1,623)
Unrealized gain / (loss) on cash flow hedging instruments, net of tax 204   (181)  775   (111)
Actuarial (loss) / gain on defined benefit plan (312)  133   (312)  133 
Total other comprehensive income / (loss) 155   (1,361)  1,577   (1,601)
Total comprehensive income$9,751  $8,484  $38,441  $32,054 
        
Net income per share       
Basic$0.72  $0.57  $2.51  $1.90 
Diluted$0.66  $0.56  $2.36  $1.84 
        
Weighted average common shares outstanding       
Basic 13,380   17,170   14,678   17,704 
Diluted 14,491   17,639   15,725   18,255 
                


IBEX LIMITED AND SUBSIDIARIES
Consolidated Statements of Cash Flows
(Unaudited)
(in thousands)
    
 Three months ended June 30, Twelve months ended June 30,
  2025   2024   2025   2024 
CASH FLOWS FROM OPERATING ACTIVITIES       
Net income$9,596  $9,845  $36,864  $33,655 
Adjustments to reconcile net income to net cash provided by operating activities:       
Depreciation and amortization 4,248   4,608   17,232   19,461 
Noncash lease expense 3,358   3,297   13,378   13,205 
Warrant contra revenue    290      1,183 
Deferred income tax (1,168)  (242)  (2,877)  344 
Stock-based compensation expense 1,926   1,024   5,432   3,765 
Allowance of expected credit losses 86   (29)  514   33 
Impairment losses 1,429   275   1,429   1,532 
Change in assets and liabilities:       
Decrease / (increase) in accounts receivable 2,788   4,873   (19,262)  (12,068)
(Increase) / decrease in prepaid expenses and other current assets (31)  (2,167)  361   (7,517)
Increase / (decrease) in accounts payable and accrued liabilities 9,290   90   6,248   (2,246)
(Decrease) / increase in deferred revenue (451)  (821)  752   (1,919)
Decrease in operating lease liabilities (3,134)  (3,621)  (14,403)  (13,528)
Net cash inflow from operating activities 27,937   17,422   45,668   35,900 
        
CASH FLOWS FROM INVESTING ACTIVITIES       
Purchase of property and equipment (5,159)  (2,220)  (18,375)  (8,855)
Net cash outflow from investing activities (5,159)  (2,220)  (18,375)  (8,855)
        
CASH FLOWS FROM FINANCING ACTIVITIES       
Proceeds from line of credit 13,400   85   82,710   238 
Repayments of line of credit (32,500)  (86)  (82,710)  (291)
Proceeds from the exercise of options 773   4   4,307   366 
Principal payments on finance leases (314)  (148)  (953)  (490)
Purchase of treasury shares (1,593)  (3,005)  (78,014)  (21,556)
Net cash outflow from financing activities (20,234)  (3,150)  (74,660)  (21,733)
Effects of exchange rate difference on cash and cash equivalents (171)  3   (3)  (21)
Net increase / (decrease) in cash and cash equivalents 2,373   12,055   (47,370)  5,291 
Cash and cash equivalents, beginning 12,977   50,665   62,720   57,429 
Cash and cash equivalents, ending$15,350  $62,720  $15,350  $62,720 
                

IBEX LIMITED AND SUBSIDIARIES
Reconciliation of GAAP Financial Measures to Non-GAAP Financial Measures

EXHIBIT 1: Adjusted net income, adjusted net income margin, and adjusted earnings per share

We define adjusted net income as net income before the effect of the following items: severance costs, impairment losses, warrant contra revenue, foreign currency gains and losses, and stock-based compensation expense, net of the tax impact of such adjustments. We define adjusted net income margin as adjusted net income divided by revenue. We define adjusted earnings per share as adjusted net income divided by weighted average diluted shares outstanding.

The following table provides a reconciliation of net income to adjusted net income, net income margin to adjusted net income margin, and diluted earnings per share to adjusted earnings per share for the periods presented:

 Three months ended June 30, Twelve months ended June 30,
($000s, except per share amounts) 2025   2024   2025   2024 
Net income$9,596  $9,845  $36,864  $33,655 
Net income margin 6.5%  7.9%  6.6%  6.6%
        
Severance costs 558   115   558   1,621 
Impairment losses 1,429   275   1,429   1,532 
Warrant contra revenue    290      1,183 
Foreign currency losses / (gains) 27   (1,244)  693   (1,815)
Stock-based compensation expense 1,926   1,024   5,432   3,765 
Total adjustments$3,940  $460  $8,112  $6,286 
Tax impact of adjustments1 (969)  (110)  (1,975)  (1,590)
Adjusted net income$12,567  $10,195  $43,001  $38,351 
Adjusted net income margin 8.5%  8.2%  7.7%  7.5%
        
Diluted earnings per share$0.66  $0.56  $2.36  $1.84 
Per share impact of adjustments to net income 0.21   0.02   0.39   0.26 
Adjusted earnings per share$0.87  $0.58  $2.75  $2.10 
 
Weighted average diluted shares outstanding 14,491   17,639   15,725   18,255 
                

EXHIBIT 2:  EBITDA, adjusted EBITDA, and adjusted EBITDA margin

EBITDA is a non-GAAP profitability measure that represents net income before the effect of the following items: interest expense, income tax expense, and depreciation and amortization. Adjusted EBITDA is a non-GAAP profitability measure that represents EBITDA before the effect of the following items: severance costs, impairment losses, interest income, warrant contra revenue, foreign currency gains and losses, and stock-based compensation expense. Adjusted EBITDA margin is a non-GAAP profitability measure that represents adjusted EBITDA divided by revenue.

The following table provides a reconciliation of net income to EBITDA and adjusted EBITDA and net income margin to adjusted EBITDA margin for the periods presented:

 Three months ended June 30, Twelve months ended June 30,
($000s) 2025   2024   2025   2024 
Net income$9,596  $9,845  $36,864  $33,655 
Net income margin 6.5%  7.9%  6.6%  6.6%
        
Interest expense 448   175   1,634   514 
Income tax expense 2,247   3,391   9,068   7,331 
Depreciation and amortization 4,248   4,608   17,232   19,461 
EBITDA$16,539  $18,019  $64,798  $60,961 
Severance costs 558   115   558   1,621 
Impairment losses 1,429   275   1,429   1,532 
Interest income (29)  (542)  (955)  (2,071)
Warrant contra revenue    290      1,183 
Foreign currency losses / (gains) 27   (1,244)  693   (1,815)
Stock-based compensation expense 1,926   1,024   5,432   3,765 
Adjusted EBITDA$20,450  $17,937  $71,955  $65,176 
        
Adjusted EBITDA margin 13.9%  14.4%  12.9%  12.8%
                

EXHIBIT 3: Free cash flow

We define free cash flow as net cash provided by operating activities less capital expenditures.

 Three months ended June 30, Twelve months ended June 30,
($000s) 2025  2024  2025  2024
Net cash provided by operating activities$27,937 $17,422 $45,668 $35,900
Less: capital expenditures 5,159  2,220  18,375  8,855
Free cash flow$22,778 $15,202 $27,293 $27,045
            

EXHIBIT 4: Net cash

We define net cash as total cash and cash equivalents less debt.

($000s)June 30, 2025 June 30, 2024
Cash and cash equivalents$15,350 $62,720
    
Debt   
Current$823 $660
Non-current 796  867
Total debt$1,619 $1,527
Net cash$13,731 $61,193

1 The tax impact of each adjustment is calculated using the effective tax rate in the relevant jurisdictions.


FAQ

What were IBEX's key financial results for Q4 2025?

IBEX reported Q4 2025 revenue of $147.1 million (up 18.2% YoY), net income of $9.6 million, and adjusted EPS of $0.87 (up 50% YoY).

How did IBEX perform in fiscal year 2025?

IBEX achieved record FY2025 results with revenue of $558.3 million (up 9.8%), net income of $36.9 million, and adjusted EPS of $2.75 (up 31% YoY).

What is IBEX's revenue guidance for fiscal year 2026?

IBEX expects FY2026 revenue between $590-610 million with adjusted EBITDA of $75-79 million.

Which business segments drove IBEX's growth in FY2025?

Growth was led by HealthTech (+23.2%), Travel & Logistics (+13.7%), and Retail & E-commerce (+12.6%).

How much did IBEX spend on share repurchases in FY2025?

IBEX repurchased approximately 3.9 million shares for $77.2 million, including a $70 million TRGI share repurchase, representing 23% of outstanding shares.

What is IBEX's capital expenditure guidance for FY2026?

IBEX expects capital expenditures between $20-25 million for fiscal year 2026.
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