Welcome to our dedicated page for IBEX news (Ticker: IBEX), a resource for investors and traders seeking the latest updates and insights on IBEX stock.
IBEX Limited reports news on its outsourced business services, business process outsourcing, and AI-powered customer experience operations. Company updates commonly cover quarterly results, fiscal guidance, digital acquisition activity, growth across client verticals such as healthcare, technology, retail and e-commerce, utilities, logistics, fintech, and travel, transportation and logistics.
IBEX news also includes developments in AI-enabled customer engagement, including the ibex Wave iX solution suite, AI agent-to-human agent workflows, analytics, automation, responsible AI certification, technology partnerships, conference participation, and investor communications. These updates reflect the company's focus on end-to-end customer journeys for global brands across digital and contact-center channels.
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ibex (NASDAQ: IBEX) will celebrate over two years as a publicly-traded company by ringing the NASDAQ Closing Bell on May 1, 2023. The event will feature CEO Bob Dechant and the Board of Directors, highlighting ibex's significant growth since its IPO on August 7, 2020. Initial revenue was $405.1 million with an adjusted EBITDA of $55.2 million (13.6% margin). In 2022, revenue grew to $520.1 million, with adjusted EBITDA reaching $80.8 million and a margin of 15.5%. This growth is attributed to ibex's strategic pivot towards a digital-first approach, securing prominent clients and expanding globally. The company emphasizes its role in the digital transformation of the BPO sector, utilizing advanced customer experience solutions to enhance client engagement and drive revenue.
ibex (NASDAQ: IBEX) announces its participation at CS Week Conference 47 in Charlotte, N.C., from May 2-4, 2023. The company will showcase its CX for Utilities suite, designed to improve customer engagement and satisfaction for utilities across North America, impacting over 30 million households. Solutions include services like New Connections Concierge and Sparked Marketplace, enhancing value beyond traditional utility services. Notably, ibex plans to introduce a full-service EV charging solution in collaboration with Fortegra, responding to utility partners’ needs to expand electric vehicle initiatives. The conference gathers over 2,000 industry professionals, marking a crucial platform for ibex to demonstrate its innovative approach to customer experience in the utilities sector.