Welcome to our dedicated page for Ibex news (Ticker: IBEX), a resource for investors and traders seeking the latest updates and insights on Ibex stock.
IBEX Limited (Nasdaq: IBEX) is a global BPO and customer experience company whose news flow centers on financial performance, AI-powered CX innovation, client partnerships, and sector expansion. This page aggregates company announcements, earnings releases, and other updates so readers can follow how ibex executes its customer lifecycle and digital engagement strategy.
Regular earnings and guidance updates are a major component of IBEX news. The company issues press releases on quarterly and annual results, discussing revenue growth, net income, adjusted net income, adjusted EBITDA, and earnings per share. These releases often highlight performance in key verticals such as retail and e-commerce, HealthTech, and travel, transportation and logistics, as well as the contribution of its digital acquisition business and offshore delivery regions.
ibex also publishes news on technology and AI developments, including the evolution of its AI-powered Wave iX platform and AI Automate Agent deployments. Announcements describe how these tools support Generative CX, omnichannel engagement, and automation in contact centers. Leadership appointments, such as the naming of a Chief Technology Officer to guide AI strategy and global infrastructure, appear in this news stream as well.
Another recurring theme is strategic positioning and partnerships. News items cover ibex’s participation in CX industry events, collaborations with brands in hospitality and other sectors, and its focus on serving government agencies with AI-driven citizen engagement solutions. Philanthropic and community initiatives through ibex Cares, along with sponsorships of charitable events, are also reflected in the company’s releases.
Investors, analysts, and CX professionals can use this news page to monitor IBEX’s financial trends, technology roadmap, sector focus, and governance-related disclosures over time.
ibex (NASDAQ:IBEX) announced the opening of its second site in Bohol, Philippines, at the Plaza Marcela complex, enhancing its position as a leader with over 1,300 agents in the province. The new contact center, set to launch on April 15th, 2021, includes 560 production seats and various facilities to support its innovative performance technology solutions. Bohol's educated workforce, producing 10,000 graduates annually, and government backing contribute to its strategic expansion, aligning with ibex's BPO 2.0 strategy and commitment to digital customer support.
IBEX Limited reported record revenue of $117.2 million for Q2 FY 2021, marking an 8.7% increase year-over-year. The net income stood at $2.5 million, with non-GAAP adjusted net income at $6.2 million. Adjusted EBITDA rose 18.7% to $17.6 million, achieving an adjusted EBITDA margin of 15.0%. The company raised its FY 2021 revenue guidance to $445 million to $448 million, reflecting approximately 10% growth. IBEX successfully launched a new center in Jamaica and expanded operations in the Philippines, reinforcing its growth strategy.
IBEX Limited (Nasdaq: IBEX) announced it will report its second quarter 2021 financial results on February 18, 2021, after market close. Management will host a conference call at 4:30 p.m. ET to discuss the financial outcomes, recent developments, and future outlook. Investors can participate via a toll-free call or through a webcast available on the company's investor relations page.
Key Details: Earnings call on February 18, 2021; Conference ID: 6963453; Replay available post-call.
ibex (NASDAQ:IBEX) has announced the opening of a new site in Portmore, Jamaica, marking its fifth location in the country within five years. Located in the Gtech office park, the new site will create approximately 1,500 jobs, contributing to a total of over 6,500 employees in Jamaica. CEO Bob Dechant emphasized the company's resilience during the past year, citing award-winning growth in nearshore performance. The innovative ibex Campus Model will enhance operational efficiencies and facilitate further expansion in the region over the next two years.
ibex (NASDAQ: IBEX) has appointed Gerard Kleisterlee, former chairman of Vodafone Group, as an independent non-executive board member, expanding its board from six to eight directors. The appointment, effective January 8, 2021, follows Kleisterlee's advisory role since 2012. CEO Bob Dechant expressed excitement about Kleisterlee's contributions to the company's vision for customer engagement. Kleisterlee has extensive experience, previously leading Royal Philips Electronics and serving on boards of several major companies.
IBEX Limited reported a 14.1% increase in first-quarter revenue for fiscal year 2021, reaching $108.8 million. The company incurred a net loss of $3.4 million, affected by $4.4 million in non-recurring costs. Non-GAAP adjusted net income rose to $5.2 million, and adjusted EBITDA increased 41.3% to $15.6 million. IBEX also won eight new logos and opened two contact centers, while raising its revenue guidance for fiscal year 2021 to between $440 million and $443 million.
IBEX Limited (Nasdaq: IBEX) announced that CEO Bob Dechant and CFO Karl Gabel will present and hold one-on-one investor meetings at the RBC Global Technology, Internet, Media, and Telecommunications Virtual Conference on November 17, 2020. The virtual fireside chat is scheduled for 8:40 a.m. ET, and it will be accessible via live audio webcast and archived on IBEX’s investor relations website. IBEX specializes in outsourced CX solutions, offering services such as customer acquisition, technical support, sales, and analytics.
IBEX Limited (Nasdaq: IBEX) will announce its first quarter fiscal year 2021 financial results on November 16, 2020, after market close. A conference call is scheduled for 4:30 p.m. ET to review financial results and business outlook. The company specializes in outsourced CX solutions, helping brands with customer engagement, technical support, and analytics.
ibex (Nasdaq: ibex) has announced the opening of a new 500-seat contact center in Managua, Nicaragua, creating over 800 jobs. Set to launch in early October, this modern facility will serve a Fortune 5 client. The site spans 50,000 square feet and features advanced amenities to support a highly educated workforce. CEO Bob Dechant highlighted the company's growth in nearshore markets, attributing success to its ability to attract premier clients, while ensuring a cultural alignment with the U.S. and strong bilingual capabilities.
IBEX Limited reported a 10% year-over-year revenue increase to $405.1 million for the fiscal year 2020, alongside a rise in net income from continuing operations to $7.8 million. Adjusted EBITDA soared 49% to $54.1 million. In Q4, revenue increased 14.7% to $100.9 million, with a narrowed net loss of $3.8 million. The company aims for 2021 revenue between $431 million and $435 million. IBEX achieved 100% client retention and saw strong cash flow of $51.7 million from operations.