Welcome to our dedicated page for Information Svrs news (Ticker: III), a resource for investors and traders seeking the latest updates and insights on Information Svrs stock.
News and updates for Information Services Group, Inc. (ISG) (Nasdaq: III) focus on its role as a global AI-centered technology research and advisory firm. ISG regularly issues announcements about its research programs, AI initiatives and market analyses that are relevant to enterprises evaluating technology and business services providers.
Readers can expect coverage of ISG’s AI-focused developments, such as the acquisition of the AI Maturity Index SaaS platform, which assesses and benchmarks workforce readiness for AI adoption, and the formation of an AI Acceleration Unit to coordinate AI-related advisory and research offerings. News may also highlight ISG’s plans for a proprietary insights platform with an AI-powered “intelligence advisor” designed to give organizations real-time access to ISG data and analysis on technology markets and providers.
ISG news frequently features the ISG Provider Lens® research series, which examines providers in areas like private and hybrid cloud data center services, cybersecurity services and solutions, insurance services, and digital business innovation services. Articles describe how enterprises are using AI, cloud infrastructure, digital engineering and unified services to modernize operations and address regulatory, security and customer experience challenges.
In addition, updates from ISG Software Research and its ISG Buyers Guides™ for analytics, AI analytics and enterprise resource planning (ERP) provide insight into software market trends and vendor evaluations. Investors and technology decision-makers can use this news feed to follow ISG’s research agenda, AI-centered strategies and commentary on how enterprises are adopting AI and modern technology platforms.
Information Services Group (Nasdaq: III) reported strong growth in the EMEA technology and business services market. The combined annual contract value (ACV) reached a record
ISG Provider Lens™ report reveals that contact centers are swiftly adopting hybrid work models and leveraging advanced technologies to cater to evolving customer needs. The COVID-19 pandemic has accelerated changes in consumer behavior and service operations, prompting a 48% increase in annual contract value for BPO providers from H1 2020 to H1 2021. With a focus on social media, AI, and analytics, companies are reforming customer engagement. The report evaluates 29 providers across four quadrants, highlighting leaders like Concentrix and Teleperformance.
Enterprises face a talent shortage in vital IT areas, according to an expert from Information Services Group (III). During the All Day DevOps conference, Ola Chowning discussed a three-pronged strategy to address skill gaps in data intelligence, cybersecurity, and software development. Chowning emphasized leveraging service provider ecosystems, investing in workforce retention, and compensating skilled but less experienced workers. The ongoing labor shortage has intensified the need for both generalist and specialized skills, driven by rapid technological advancement and the pandemic's impact on digital transformation.
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The 2021 ISG Provider Lens™ report outlines significant changes in Australian contact centers due to the COVID-19 pandemic. Companies are increasingly adopting remote work, enhancing workforce engagement, and utilizing cloud-based solutions. The report highlights a growing trend towards personalized customer experiences through data analytics and AI technologies. Leaders in the industry include Datacom, ProbeCX, Sykes, TSA, and Wipro. The report predicts a shift towards self-service channels, with rising investments in digital solutions like chatbots, transforming customer interactions.
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The ISG Provider Lens™ report highlights the global shift towards app development services, driven by the COVID-19 pandemic. Companies are modernizing IT infrastructures and focusing on enhancing customer experience through digital innovation. The report examines three client archetypes seeking application development: Enterprise Modernization, Operational Excellence, and Packaged Software Implementations. It evaluates 19 ADM providers, with Atos, Capgemini, and Cognizant recognized as leaders across all archetypes. The trend underscores a significant shift in business strategy towards agile methodologies and flexible pricing models.
Information Services Group (NASDAQ: III) has announced a new research study focusing on service providers that support enterprise adoption and management of Salesforce solutions. The findings will be published in the ISG Provider Lens™ report titled Salesforce Ecosystem Partners, available in February. This report will analyze both implementation and managed application services across large enterprises and midmarket clients. The research involves over 120 Salesforce service providers and will include six quadrants illustrating the key services in the Salesforce marketplace.
The ISG Provider Lens™ report highlights a rising demand for application development and maintenance services in Germany, driven by the need for speed and cost-effectiveness amidst ongoing market changes. The report emphasizes the impact of the COVID-19 pandemic and Brexit on German enterprises, pushing them towards agile methodologies and digital solutions. Despite this shift, challenges remain, particularly in scaling agile practices and integrating DevOps effectively. The report evaluates 49 providers, naming leaders such as Atos and Capgemini, while identifying rising stars like HCL.
The latest ISG Provider Lens report highlights a significant shift in demand for automated Application Development and Maintenance (ADM) services in the Nordics, driven by the need to reduce costs amid high labor expenses. The report emphasizes the growing trend towards cloud-native applications, low-code/no-code platforms, and the adoption of BizDevOps and automation technologies. Key leaders in this space include Capgemini, HCL, TCS, TietoEVRY, and Wipro. Furthermore, the report outlines the evolving landscape of security measures that enterprises are considering throughout the application lifecycle.
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