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News and updates for Information Services Group, Inc. (ISG) (Nasdaq: III) focus on its role as a global AI-centered technology research and advisory firm. ISG regularly issues announcements about its research programs, AI initiatives and market analyses that are relevant to enterprises evaluating technology and business services providers.
Readers can expect coverage of ISG’s AI-focused developments, such as the acquisition of the AI Maturity Index SaaS platform, which assesses and benchmarks workforce readiness for AI adoption, and the formation of an AI Acceleration Unit to coordinate AI-related advisory and research offerings. News may also highlight ISG’s plans for a proprietary insights platform with an AI-powered “intelligence advisor” designed to give organizations real-time access to ISG data and analysis on technology markets and providers.
ISG news frequently features the ISG Provider Lens® research series, which examines providers in areas like private and hybrid cloud data center services, cybersecurity services and solutions, insurance services, and digital business innovation services. Articles describe how enterprises are using AI, cloud infrastructure, digital engineering and unified services to modernize operations and address regulatory, security and customer experience challenges.
In addition, updates from ISG Software Research and its ISG Buyers Guides™ for analytics, AI analytics and enterprise resource planning (ERP) provide insight into software market trends and vendor evaluations. Investors and technology decision-makers can use this news feed to follow ISG’s research agenda, AI-centered strategies and commentary on how enterprises are adopting AI and modern technology platforms.
ISG (III) reports a significant rise in demand for its GovernX vendor compliance platform amid the COVID-19 pandemic. Client numbers and users have surged over 100%, now exceeding 10,000. GovernX manages 7,500 contracts, processing over $5 billion in quarterly transactions. New clients include major telecommunications and financial services firms. The platform enhances contract lifecycle management, promising up to 30% savings on outsourcing. Cumulative client savings from ISG solutions exceed $100 million, driven by insights from $450 billion in facilitated transactions.
The 2020 ISG Provider Lens Microsoft Ecosystem Partners Report for Brazil highlights significant growth in the cloud market, with Brazilian enterprises increasingly adopting Microsoft's Azure for application management. Security concerns are diminishing, and cost is no longer a barrier. The report identifies 20,000 partners in Brazil, with local service providers gaining a competitive edge in the midmarket. Key players like Accenture and IBM are recognized as leaders in various quadrants as MSPs expand services to include AI and advanced data analytics capabilities.
On June 4, 2020, ISG will host a webinar titled “The Future of Work – Redesigning Operations and Customer Experience” featuring expert discussions on enhancing customer experience through digital solutions during and after the pandemic. Key ISG directors will explore how scalable digital strategies can address operational challenges. They emphasize the importance of self-service capabilities and remote work in maintaining customer satisfaction. ISG, a global technology research firm, aims to guide businesses in improving operations and reducing costs.
The upcoming ISG Smartalks™ webinar, hosted by Information Services Group (Nasdaq: III), will focus on effective strategies for managing third-party risk and compliance. Scheduled for June 3 at 10 a.m. AEST, the session will feature insights from industry leaders on due diligence frameworks and supplier assessment techniques to enhance business resilience. The urgency of addressing compliance amid complex provider ecosystems will be emphasized, particularly in the wake of global crises. Register for the webinar on the ISG website for comprehensive guidance on mitigating supplier risks.
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Information Services Group (Nasdaq: III) has been named a preferred business partner of Automation Anywhere, enhancing their collaboration in Robotic Process Automation (RPA). This designation allows ISG Automation to expand RPA usage among clients through consulting and implementation services. ISG has a longstanding relationship with Automation Anywhere and was recognized as Growth Partner of the Year in 2019. The partnership aims to improve operational efficiency and customer experiences, addressing high demand for intelligent automation during the COVID-19 pandemic.
ISG (Nasdaq: III) has released its third annual e-book, Scaling Digital: 25 Stories of Innovation, showcasing 25 successful digital transformation projects. The e-book highlights enterprise and technology provider collaborations across various sectors, including finance, telecommunications, and education. Key case studies include Zensar’s fleet management solution that achieved 30% savings, and the successful implementation of a payment platform by ThoughtWorks for the Development Bank of Singapore. The publication aims to share insights on leveraging digital solutions for growth in the post-pandemic economy.
ISG (Nasdaq: III) announced the launch of the ISG Smartalks™ podcast series on May 19, 2020, focusing on digital career trends for women. Entitled The Digital Dish, the series aims to highlight women's experiences and contributions in technology. ISG leaders, including Lois Coatney, emphasize the importance of skill development and networking for career advancement. The podcast episodes address various topics, such as navigating career choices and the challenges of remote work during COVID-19. The series is available on major platforms like Apple Podcasts and Spotify.
Information Services Group (Nasdaq: III) announced an upcoming ISG Smartalks™ webinar focused on software renewals and negotiation strategies, scheduled for May 20 at 9 a.m. AEST. Industry experts Bill Huber and Scott Bertsch will discuss effective approaches to negotiate with major software vendors and mitigate risks associated with software audits. Huber emphasized the importance of cost management amid increased software spending due to the pandemic, suggesting that organizations can save 20-30% on software expenses with the right strategies. Registration is available on the ISG website.
Asia Pacific's cloud-based service demand surged to a record of US $1.7 billion, increasing 25% in Q1 2020, while managed services declined 27% to US $522 million, as reported by Information Services Group (III). The combined market rose 8% to US $2.2 billion, with as-a-service solutions making up over 75%. Infrastructure-as-a-Service (IaaS) grew by 32% to US $1.5 billion. However, financial forecasts predict a 17% sequential decline for managed services in Q2 2020, contrasting with earlier growth expectations. Despite challenges, strong demand persists in specific regions and sectors.
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