Information Svrs Stock Price, News & Analysis

Information Services Group (ISG) has released its 2024 ISG Provider Lens™ Healthcare Digital Services report, highlighting the increasing adoption of digital technologies in U.S. healthcare. The report emphasizes how healthcare organizations are leveraging AI, machine learning, and data analytics to enhance patient care and operational efficiency.

Key transformations include the implementation of generative AI and data analytics for improved claims processing, cloud migration of Electronic Health Records (EHR) systems, and the development of AI-powered customer interaction tools. Healthcare providers are adopting cloud-based ERP systems to increase scalability and reduce infrastructure costs, while implementing AI-informed revenue cycle management (RCM) systems for better financial outcomes.

The report evaluates 54 providers across five quadrants, with Accenture, Deloitte, HCLTech, and Wipro named as Leaders in all five quadrants. Persistent Systems was recognized as the global ISG CX Star Performer for 2024 among Healthcare Digital Services providers.

Information Services Group (ISG) released new research indicating that only 25% of finance, planning and analysis (FP&A) teams will adopt integrated business planning by 2027. The research highlights that integrated business planning platforms, which combine operational and financial planning, can significantly improve enterprise planning, budgeting, reporting, and analysis capabilities.

The study reveals that while many enterprises still rely on desktop spreadsheets for budgeting, these tools are prone to errors and lack flexibility. Modern technology solutions offer automated data extraction and integration with ERP, CRM, and supply chain management systems, reducing manual data preparation time. Currently, two-thirds of analysts spend excessive time on data preparation and review.

ISG's 2024 Business Planning Buyers Guides evaluated 15 software providers across four categories: Business Planning, Financial Planning, Revenue Planning, and Workforce Planning. OneStream, Oracle, and Anaplan emerged as the top three leaders across most categories.

Apexon, a digital-first technology services company, has been recognized as a Leader in the 2024 ISG Provider Lens™ reports for both Generative AI Services and Advanced Analytics and AI Services. The evaluation, which covered over 75 service providers, highlighted Apexon's expertise in multiple quadrants including Strategy & Consulting Services and Development & Deployment Services for GenAI.

The company's strengths include strategic advisory for scalable GenAI adoption, accelerated AI deployment with tailored pilots, and rapid ROI delivery through their speed-to-value approach. Their innovative Genysys platform and strong partnerships enable seamless deployment and continuous optimization.

In the Advanced Analytics report, Apexon was recognized for excellence in Data Science and AI Services, Data Modernization Services, and Advanced BI and Reporting Modernization Services. The company's capabilities in providing real-time insights, compliance-driven AI solutions, and predictive analytics through customizable frameworks were particularly noted.

Information Services Group (ISG) has released a new report highlighting significant changes in North American manufacturing. The report reveals manufacturers are heavily investing in AI and ML technologies to compete in a changing market landscape.

Companies are transforming their operations by implementing AI-enabled tools for product design, rapid prototyping, and production efficiency. The shift includes new business models offering subscription and pay-per-use options, alongside increased focus on after-sales services.

Key challenges addressed include cybersecurity threats, particularly in operational technology systems, and supply chain resilience. Manufacturers are adopting cloud-based supply chain management, advanced analytics, and real-time IoT tracking to prevent disruptions. Some are also relocating production to nearby countries like Mexico.

The report evaluates 35 providers across five quadrants, with companies like Accenture, Capgemini, and IBM Consulting named as leaders. Capgemini earned recognition as the global ISG CX Star Performer for 2024 in Manufacturing Industry Services.

Apexon, a digital-first technology services company, has been recognized as a Leader in the 2024 ISG Provider Lens™ reports for both Generative AI Services and Advanced Analytics and AI Services. The evaluation, which covered over 75 service providers, highlighted Apexon's expertise in multiple quadrants.

In the Generative AI Services Report, Apexon was named a Leader in Strategy & Consulting Services and Development & Deployment Services. The company's strengths include strategic advisory for scalable GenAI adoption, accelerated AI deployment, and rapid ROI delivery through their innovative Genysys platform.

For the Advanced Analytics and AI Services Report, Apexon achieved Leadership positions in Data Science and AI Services, Data Modernization Services, and Advanced BI and Reporting Modernization Services. The company was recognized for empowering organizations with real-time insights, compliance-driven AI solutions, and predictive analytics through customizable frameworks.

Information Services Group (ISG) has released a new report highlighting the growing impact of generative AI (GenAI) and intelligent automation in European enterprises. The study reveals that GenAI and agentic process automation are driving demand for responsible AI frameworks, particularly in automotive, healthcare, finance, and retail sectors.

Organizations are moving towards comprehensive automation solutions, with service providers integrating GenAI capabilities into automation use cases. However, European enterprises are taking a more cautious approach compared to North America due to strict regulations like the EU AI Act and GDPR. The emergence of agentic AI is enabling advanced applications in customer service, employee onboarding, and supply chain management.

The report evaluates 39 providers across 3 quadrants, with Accenture, Capgemini, Tietoevry Tech Services, T-Systems, and Wipro named as Leaders in three quadrants. Persistent Systems was recognized as the global ISG CX Star Performer for 2024.

Information Services Group (ISG) reports growing adoption of public cloud services in Brazil, driven by generative AI initiatives and cost optimization needs. The 2024 ISG Provider Lens™ Multi Public Cloud Services report highlights that while GenAI adoption is primarily to chatbots, companies are increasingly partnering with service providers to navigate implementation challenges and control costs.

Major cloud providers (AWS, Azure, Google Cloud, Oracle) have expanded their partner networks and are focusing on AI education. Companies are engaging with cloud consulting providers to build optimized multi-cloud environments that balance performance, cost efficiency, and data sovereignty. FinOps services and cloud optimization have become key focus areas, with providers helping establish financial controls and governance frameworks.

The report evaluates 35 providers across five quadrants, naming several companies as Leaders, including Accenture, Capgemini, Dedalus, Kyndryl, Skyone, and TIVIT in three quadrants each.

Information Services Group (ISG) has released new research reports highlighting how European enterprises are embracing cognitive AI to transform their operations and decision-making processes. The 2024 ISG Provider Lens™ Advanced Analytics and AI Services reports reveal that companies are increasingly adopting an AI-first approach, treating data as a strategic asset to address industry challenges, supply chain disruptions, and economic uncertainties.

The reports evaluate 53 large and midsize providers and 25 specialist providers across various service quadrants. Key trends include the growing importance of AI ethics and compliance, the emergence of specialist providers offering responsible AI solutions, and increased development of verticalized AI solutions. The analytics services market is experiencing continued growth, driven by technologies like generative AI, with providers developing innovative frameworks and customizable solutions for automating AI insights.

Notable Leaders in multiple quadrants include Accenture, Capgemini, Cognizant, and several other major firms, while DXC Technology earned recognition as the global ISG CX Star Performer for 2024.

Information Services Group (ISG) has released a new report highlighting how U.S. enterprises are transforming their business services automation through AI advancements. The 2024 ISG Provider Lens™ study reveals that companies are increasingly leveraging generative AI (GenAI) for enhanced customer service, IT support, and business operations.

The report identifies key trends including the adoption of vision-language models (VLMs), small language models (SLMs), and retrieval-augmented generation (RAG) to customize GenAI for specific business needs. U.S. companies are actively implementing low-code/no-code platforms to accelerate automation development, with applications ranging from automated software updates to AI-powered customer service solutions.

The study evaluates 40 providers across three quadrants, naming several companies as Leaders, including Accenture, Capgemini, Cognizant, HCLTech, Infosys, LTIMindtree, TCS, Tech Mahindra, and Wipro in all three categories.