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News and updates for Information Services Group, Inc. (ISG) (Nasdaq: III) focus on its role as a global AI-centered technology research and advisory firm. ISG regularly issues announcements about its research programs, AI initiatives and market analyses that are relevant to enterprises evaluating technology and business services providers.
Readers can expect coverage of ISG’s AI-focused developments, such as the acquisition of the AI Maturity Index SaaS platform, which assesses and benchmarks workforce readiness for AI adoption, and the formation of an AI Acceleration Unit to coordinate AI-related advisory and research offerings. News may also highlight ISG’s plans for a proprietary insights platform with an AI-powered “intelligence advisor” designed to give organizations real-time access to ISG data and analysis on technology markets and providers.
ISG news frequently features the ISG Provider Lens® research series, which examines providers in areas like private and hybrid cloud data center services, cybersecurity services and solutions, insurance services, and digital business innovation services. Articles describe how enterprises are using AI, cloud infrastructure, digital engineering and unified services to modernize operations and address regulatory, security and customer experience challenges.
In addition, updates from ISG Software Research and its ISG Buyers Guides™ for analytics, AI analytics and enterprise resource planning (ERP) provide insight into software market trends and vendor evaluations. Investors and technology decision-makers can use this news feed to follow ISG’s research agenda, AI-centered strategies and commentary on how enterprises are adopting AI and modern technology platforms.
ISG (Nasdaq: III) reports global technology services and software annual contract value (ACV) hit a record $32.7B in Q3, up 18% year-over-year, driven by AI-led cloud demand.
XaaS ACV rose 31% to $21.6B, with IaaS up 35% to $16.8B and hyperscalers growing 41%. Managed services fell 2% to $11.1B; BPO ACV dropped 16% while ER&D surged 59% to $811M.
Nine-month combined ACV was $93.2B (+17.6%); XaaS now represents 65% of the market. ISG raised its 2025 XaaS growth forecast to 25% and maintained a 1.3% managed services forecast.
Information Services Group (Nasdaq: III) published the 2025 ISG Provider Lens® Public Sector Services and Solutions report for Australia on October 9, 2025. The report finds agencies are modernizing legacy IT, moving to cloud, strengthening cybersecurity, and adopting AI, automation and fraud detection to improve citizen experience and efficiency.
Key data: >90% of Australians prefer digital government interactions while 79% of service contacts occur online. The report evaluates 34 providers across four quadrants and names Accenture and Capgemini as Leaders in four quadrants, with multiple other firms recognized across categories. The report is available to subscribers or for one-time purchase.
ISG (Nasdaq: III) launched a research study on mainframe operation and modernization service providers, citing rising importance of AI, cloud-native development, automation and GenAI.
The ISG Provider Lens®: Mainframes — Services and Solutions reports are scheduled for release in April 2026 and will cover four quadrants: Mainframe Technology Consulting, Mainframe as a Service, Application Modernization Services, and Mainframe Application Modernization Software. ISG surveyed 130+ providers and will publish regional reports for the U.S., Europe, U.S. Public Sector and global markets.
ISG (Nasdaq: III) published the 2025 ISG Provider Lens® Payroll Managed Services reports (global and U.S.) on October 7, 2025, saying enterprises are adding AI and data management to payroll to improve compliance, accuracy and personalization.
The reports highlight AI use for forecasting, fraud detection, multicurrency and tax-residency tracking, growth in earned-wage-access features, and a shift toward standalone payroll platforms for greater data ownership. ISG names market Leaders and Rising Stars across evaluated provider quadrants and cites isolved as the U.S. CX Star Performer for 2025.
ISG (Nasdaq: III) released its 2025 Buyers Guides for Cloud Platforms, evaluating 30 providers across five platform categories: Cloud, Hybrid, Private, Public and Sovereign.
Key findings: Microsoft was the top Overall Leader across multiple categories; Oracle, Google Cloud and AWS also ranked as Overall Leaders in various segments. ISG projects that more than 90% of enterprises will use hybrid and multicloud architectures by end of 2027. The research highlights rising use of AI/ML services and GenAI for cloud operations and notes that Agentic AI could automate cloud management within two years.
Information Services Group (Nasdaq: III) has released new research highlighting the evolution of learning management systems (LMS) in enterprise environments. The ISG Buyers Guides™ for Learning and Development reveals that companies are seeking unified learning platforms that combine compliance capabilities with modern user experiences.
Key findings show that Oracle emerged as the top Overall Leader in both LMS and Learning Development Suites categories, while Cornerstone led the Learning Content Platforms segment. The research, which evaluated 31 software providers, predicts that by 2027, one-third of enterprises will use LMS platforms with skill and job ontologies, and by 2028, two-thirds will utilize GenAI for skill improvement guidance.
The study emphasizes the growing trend toward comprehensive learning suites that integrate core LMS functions, experience features, and AI-enhanced capabilities for personalized learning experiences.
Information Services Group (Nasdaq: III) has been named one of India's Best Workplaces for Women for 2025 by the Great Place To Work® Institute. The company's Bangalore Center of Excellence, which employs over 600 staff, received this recognition among 200 organizations in India. ISG India has maintained its Great Place To Work Certification for six consecutive years.
Nearly 50% of ISG's Indian workforce consists of women. The company promotes women in technology through initiatives like the ISG Women in Digital community, established in 2018, and the ISG Women in Digital Awards program, which recognized 536 global finalists in 2025.
Information Services Group (Nasdaq: III) has released its comprehensive 2025 ISG Buyers Guides™ for Subscription Management, analyzing 27 software providers across five platform categories. The research highlights how AI-enabled subscription management software has become crucial for enterprises adapting to changing customer purchasing preferences.
The study identifies Zuora as the top Overall Leader across all categories, followed by Oracle and BillingPlatform. Key findings emphasize the growing importance of flexible purchasing options, including subscriptions and consumption-based pricing, driving the need for advanced management software with AI capabilities for predictive analytics, pricing optimization, and virtual assistance.
The research categorizes providers into five distinct platforms: Subscription Management, B2B Subscription Management, B2C Subscription Management, Subscription Billing, and Subscription Platforms, evaluating their product and customer experience capabilities.
Information Services Group (Nasdaq: III) has released its 2025 ISG Provider Lens® report on Finance and Accounting Outsourcing (FAO) Services, highlighting the transition from pilot programs to live deployments of AI-based features in financial operations. The report reveals that FAO providers are now acting as strategic partners in implementing autonomous finance capabilities, moving beyond traditional cost-saving roles.
The research identifies key trends including the deployment of unified cloud-native platforms with integrated AI, automation, and analytics. Notable developments include the emergence of agentic AI for autonomous workflow execution and industry-specific AI models. The report evaluates 33 providers, with 13 companies named as Leaders across all four quadrants, including Accenture, Capgemini, and Genpact, which was recognized as the global ISG CX Star Performer for 2025.
Information Services Group (Nasdaq: III) has released a new research report highlighting the transformative impact of AI and analytics in healthcare and life sciences. The 2025 ISG Provider Lens® report reveals that organizations are increasingly adopting generative AI (GenAI), agentic AI, and analytics to enhance patient care and drug development.
The report identifies key trends including AI-enabled simulated trials, decentralized clinical trials using wearable device data, and improved supply chain management through analytics, blockchain, and IoT. Healthcare providers are leveraging these technologies to address workforce shortages and optimize resource allocation, while insurers are expanding analytics use for fraud detection and patient interaction.
The study evaluates 21 service providers, naming eight Leaders: Axtria, CitiusTech, Fractal Analytics, HARMAN Digital Transformation Solutions, MathCo, Quantiphi, Straive, and ZS, with Tiger Analytics designated as a Rising Star.
[ "Integration of GenAI and agentic AI is improving healthcare efficiency and patient outcomes", "AI-enabled simulated trials are accelerating drug discovery and development", "Advanced analytics are enhancing decentralized clinical trials and supply chain management", "Healthcare providers are optimizing resource allocation through predictive analytics", "Insurance companies are improving fraud detection and patient interaction through AI" ]