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Information Services Group (ISG) recently hosted Startup Challenges at events in Paris, Dallas, and London, where AI-focused companies competed with innovative solutions. Artha France won in Paris with their AI computer vision solution for visually impaired people, competing against HermineIA and Heptalytics. In Dallas, Scrunch AI emerged victorious with their platform that identifies content gaps and misinformation affecting AI search performance, competing against weav.ai, A5G Networks, and FireCompass. Instruct won in London with their AI agent creation platform, competing against Advai and Appella AI.

According to ISG research, companies are transitioning their AI focus from efficiency gains to augmenting human expertise. The winning platforms demonstrate advancement in data management for AI models and new applications in healthcare and daily life improvements.

Information Services Group (ISG) has released new research reports highlighting the transformation in payroll systems driven by AI adoption and changing workforce dynamics. The study reveals two key trends: the emergence of real-time payroll access and increased use of AI and machine learning for payroll management.

The reports emphasize that modern payroll platforms must integrate with HR and finance departments while ensuring compliance across multiple jurisdictions. AI-powered systems analyze local labor laws and apply them to payroll calculations, while cloud-based solutions offer enhanced scalability and security.

ISG evaluated 24 software providers across five platform categories: Payroll Management, Global Payroll, International Payroll, Multi-Country Payroll, and US Payroll. ADP, Oracle, and UKG emerged as the top three leaders across all categories.

Information Services Group (ISG) has released a new report highlighting how North American telecom, media, and entertainment (TME) companies are embracing emerging technologies to drive innovation and enhance customer experience. The report reveals that enterprises are increasingly focusing on cloud-based solutions, data, and AI, while telecom operators expand fiber and 5G network applications.

Despite challenging economic conditions, TME companies are prioritizing smaller initiatives with quick outcomes over large transformations. Telecom carriers are leveraging AI and GenAI for improved infrastructure and customer experience, automating tasks like network optimization and maintenance. Media and entertainment companies are utilizing AI for content creation, scriptwriting, and personalized viewer experiences.

The ISG Provider Lens™ report evaluates 50 providers across four quadrants, with Accenture, HCLTech, and Tech Mahindra named as Leaders in all categories. ISG expects industry demand for managed services to rebound in 2025 after a dip in 2024.

Information Services Group (ISG) has published a new report highlighting how Europe's oil and gas industry is increasingly adopting AI technologies to optimize operations amid growing energy security concerns. Major companies like BP, Shell, and TotalEnergies are leveraging AI for exploration, production, refining, predictive maintenance, and supply chain management.

The report indicates that Europe's oil and gas demand is projected to decline by 25-50% in the next five years. The industry faces pressure to increase short-term production while preparing for a lower-carbon future, particularly due to supply disruptions related to the Ukraine conflict. Companies are turning to generative AI, machine learning, and digital twins to improve enterprise asset management and enhance cybersecurity.

The ISG Provider Lens™ report evaluated 33 providers across four quadrants, with Accenture, Capgemini, Deloitte, IBM Consulting, Infosys, TCS, and Wipro named as leaders in all four quadrants. Capgemini was recognized as the global ISG CX Star Performer for 2024.

Information Services Group (ISG) has released its 2024 ISG Provider Lens™ Oil and Gas Services report, highlighting how North American oil and gas companies are adopting advanced technologies to address industry challenges. The report reveals that companies are investing in AI-powered analytics, enterprise asset management (EAM), and digitalization initiatives to improve operations and sustainability.

Companies are implementing these technologies to tackle multiple challenges, including security threats, environmental regulations, and the transition away from fossil fuels. Key technological advances include the use of generative AI for security and maintenance, robotics for drilling operations, and cloud-based EAM systems integrated with IoT sensors for asset management.

The report evaluates 31 providers across four quadrants, naming several companies as Leaders, including Accenture, Capgemini, Deloitte, HCLTech, IBM Consulting, Infosys, LTIMindtree, TCS, and Wipro. Capgemini was recognized as the global ISG CX Star Performer for 2024 in oil and gas services.

Information Services Group (ISG) advisors Stacey Cadigan and Debora Card have been recognized as 2024 HRO Today Superstars in the Thought Leaders category. This marks Cadigan's ninth consecutive year and Card's eleventh consecutive year receiving this honor.

The recognition highlights their contributions in helping enterprises navigate business disruption and establish balanced workplace models. Cadigan, who leads ISG's HCM and Enterprise Transformation business, specializes in HR outsourcing, technology, and talent management. She co-authors the biennial ISG Survey on Industry Trends in HR Technology and Service Delivery report, with the next edition scheduled for early 2025.

Card brings 30 years of experience in HR and benefits administration, focusing on technology and service delivery strategies. ISG HR Technology and Outsourcing Solutions serves as an independent advisor on HR transformation, assisting clients with technology investment decisions, platform selection, and change management.

Information Services Group (ISG) reports a significant surge in cloud adoption across U.S. public sector organizations, particularly in state, local, and educational (SLED) institutions. The 2024 ISG Provider Lens™ Multi Public Cloud Services report highlights increasing momentum in cloud migration, driven by obsolete legacy systems, retiring IT staff, and budget constraints.

The transition is supported by state governments providing large-scale cloud capabilities, with managed service providers expanding their offerings to include AI solutions. The report identifies a growing trend in SAP migrations to cloud platforms, expected to continue through 2027. Cloud FinOps is gaining importance as agencies seek to align cloud spending with missions and budgets.

Among 38 evaluated providers, IBM leads in all five quadrants, while Kyndryl and Rackspace Technology lead in four quadrants each.

Information Services Group (ISG) reports that the Ukraine conflict is significantly impacting cloud adoption in Nordic countries through supply chain disruptions and IT cost increases. Companies are prioritizing immediate-value projects while postponing less critical initiatives. The region shows increasing demand for hybrid and multicloud solutions, driven by needs for digital infrastructure and low-cost energy.

Nordic enterprises are increasingly working with global hyperscalers like AWS, Microsoft Azure, and Google Cloud, particularly for AI capabilities. Service providers are leveraging microservices for scalable workloads, while sustainability has become important as companies prepare for the EU's Corporate Sustainability Reporting Directive in 2025.

The report evaluates 50 providers across seven quadrants, with Tietoevry Tech Services leading in four categories. Notable leaders in multiple quadrants include Accenture, Capgemini, HCLTech, Nordcloud, and Wipro.

Asia Pacific's cloud services market is experiencing significant growth driven by economic expansion and increasing enterprise technology maturity. According to ISG's 2024 Provider Lens™ report, companies in the region are rapidly adopting public cloud services to compete globally and implement AI initiatives.

The market is characterized by strong ecosystems of local and global system integrators, with hyperscalers expanding their presence across multiple countries. Notably, AWS entered Malaysia this year, with infrastructure expected in Indonesia, Thailand, and New Zealand by 2025.

Companies are particularly focused on GenAI adoption, especially in China and India, driving demand for cloud computing power and storage. There's also increasing demand for FinOps services to control costs and ensure regulatory compliance, while managed services providers are sought after for application modernization and cloud-native implementations.