Company Description
Information Services Group, Inc. (ISG) (Nasdaq: III) is a global AI-centered technology research and advisory firm. The company focuses on helping organizations use technology and artificial intelligence to achieve operational excellence and faster growth. According to company disclosures, ISG is a trusted partner to more than 900 clients, including 75 of the world’s top 100 enterprises, and is known for its proprietary market data, in-depth knowledge of technology and business services provider ecosystems, and the expertise of its professionals worldwide. ISG was founded in 2006 and is headquartered in Stamford, Connecticut.
ISG is classified in the Information sector and operates in the Data Processing, Hosting, and Related Services industry. The firm describes itself as a long-time leader in technology and business services that is now at the forefront of leveraging AI to help organizations maximize the value of their technology investments. Its work spans technology insight, market intelligence and advisory services, with a strong emphasis on AI-enabled capabilities.
Earlier descriptions of Information Services Group characterize it as a U.S.-based technology insight, market intelligence and advisory services firm that offers digital transformation services such as automation and cloud and data analytics, managed governance, network carrier services, technology planning and operations design, change management, and market intelligence and technology research and analysis. The company has described its operations as a single segment focused on fact-based sourcing advisory services, with activity across the Americas, Europe and Asia-Pacific.
AI-centered research and advisory focus
ISG states that it is at the forefront of leveraging AI to help clients improve operations and growth. The firm emphasizes the combination of market insights, advice, ecosystem expertise and platform offerings. Its AI-centered positioning is reflected in initiatives such as the formation of an AI Acceleration Unit and the acquisition of the AI Maturity Index, a SaaS platform that allows organizations to assess, quantify and benchmark employees’ readiness to adopt AI and to identify a path toward improvement. ISG presents this platform as a scalable entry point into a client’s AI journey, reinforcing its focus on data-driven research and advisory.
ISG also plans to launch a proprietary insights platform with an AI-powered “intelligence advisor” to give organizations real-time access to ISG data and analysis on the broader technology market and on specific technology and software providers. This reflects the firm’s emphasis on combining AI with its existing research assets.
Research programs and market intelligence
A core element of ISG’s business is its structured research programs. The ISG Provider Lens® research series evaluates technology and business services providers in multiple domains, combining empirical, data-driven research and market analysis with the real-world experience of ISG’s global advisory team. These reports cover areas such as private and hybrid cloud data center services and solutions, cybersecurity services and solutions, insurance services, and digital business innovation services. The research is used by enterprises to evaluate providers and by ISG advisors to validate market knowledge and make recommendations to buy-side clients.
ISG also operates ISG Software Research, which produces ISG Buyers Guides™ for software categories including analytics, AI analytics and enterprise resource planning (ERP). These guides rank and rate software providers and products across multiple evaluation categories, focusing on product experience and customer experience. ISG describes this research as independent and intended to help enterprises optimize business and IT software investments.
Sector coverage and thematic focus
Through its research and advisory work, ISG addresses technology topics that include AI-enabled analytics, AI services in healthcare, AI in ERP platforms, digital engineering in insurance, and multi-cloud and sovereign cloud infrastructure. The firm’s published research discusses how enterprises are modernizing core IT environments, integrating AI across cloud infrastructures, strengthening cybersecurity with intelligence-driven security models, and adopting digital engineering and unified services in industries such as insurance.
In healthcare, ISG’s AI services research focuses on providers that help enterprises move from early experimentation to real-world AI adoption, including strategy, advisory, development and delivery services. In analytics, ISG highlights the evolution of analytics software into AI-powered assets that support predictive insights, planning and performance guidance. In ERP, ISG’s research emphasizes the impact of cloud migration and AI integration on usability, adaptability and extensibility of core enterprise systems.
Client base and geographic perspective
ISG reports that it serves more than 900 clients worldwide, including a large proportion of the world’s top enterprises by size. The company notes that its professionals work globally and that its research coverage spans markets in the Americas, Europe and Asia-Pacific. Its Provider Lens reports and Buyers Guides often evaluate providers and solutions in specific geographic markets, such as Europe, the U.S., Brazil, the U.K., France, Germany, Switzerland, the Nordics, Australia and other regions, reflecting a broad international perspective in its advisory and research activities.
Use of financial and non-GAAP metrics
In its SEC filings, ISG explains that it reports financial information in accordance with U.S. GAAP and also presents certain non-GAAP measures. These include adjusted EBITDA, adjusted net income, adjusted net income per diluted share, adjusted EBITDA margin and selected financial data on a constant currency basis. The company states that these measures exclude items such as non-cash stock compensation, foreign currency transaction gains and losses, acquisition and disposition-related costs, and severance, integration and other expenses, and that they are used by management to evaluate business strategies and performance. ISG also notes that these non-GAAP measures are reconciled to the most closely applicable GAAP measures and are provided as additional information.
Stock information and industry classification
Information Services Group, Inc. trades on the Nasdaq under the ticker symbol III. The company is incorporated in Delaware and is associated with the Information sector and the Data Processing, Hosting, and Related Services industry. Its positioning as a global AI-centered technology research and advisory firm, combined with its established research brands such as ISG Provider Lens and ISG Buyers Guides, defines its role for investors and enterprise clients seeking insight into technology, AI adoption and sourcing decisions.
Key points for investors
- Global AI-centered technology research and advisory firm serving more than 900 clients, including many of the world’s largest enterprises.
- Founded in 2006 and headquartered in Stamford, Connecticut.
- Operates in the Information sector, in the Data Processing, Hosting, and Related Services industry.
- Known for proprietary market data, provider ecosystem knowledge and a large team of professionals worldwide.
- Produces ISG Provider Lens research and ISG Buyers Guides, which evaluate technology and business services providers and software platforms.
- Emphasizes AI-centered offerings, including the AI Maturity Index platform and plans for an AI-powered insights platform.
- Uses both GAAP and clearly defined non-GAAP financial measures in its reporting, with reconciliations provided in SEC filings.