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Information Services Group, Inc. reports developments as a global AI-centered technology research and advisory firm serving enterprise technology and business-services markets. The company publishes research on digital transformation, AI adoption, sourcing, cloud and data analytics, provider ecosystems, governance, risk, software, network and technology strategy.
Recurring news includes ISG Provider Lens® studies across industries such as healthcare, life sciences, aerospace and defense, automotive and mobility, SAP ecosystems and global capability centers. Company updates also cover quarterly results, GAAP and non-GAAP performance measures, advisory-market trends and the role of AI, automation, data platforms and managed services in enterprise operations.
Kyndryl (NYSE: KD) was named a Leader in both agentic AI and generative AI in the 2025 ISG Provider Lens global Insurance Services – Strategic Capabilities report dated December 16, 2025.
ISG assessed 28 providers across GenAI Development and Deployment Services and Agentic AI Development and Deployment Services. Kyndryl highlights its Agentic AI Framework, mission-critical systems experience, and work on an agentic AI-enabled actuarial solution that generates regulatory filings, supports compliance checks and embeds AI agents into end-to-end automated workflows.
ISG (Nasdaq: III) published the 2025 ISG Provider Lens® Multi Public Cloud Services report (Dec 15, 2025), finding U.S. enterprises are expanding AI use across public clouds to boost productivity and efficiency.
The report notes companies are placing training near curated data and inference near users to cut egress costs and latency, integrating cost governance into pipelines (using quantization, selective caching, CPU preprocessing) and keeping GenAI production deployments limited to high-accuracy use cases with disciplined POC programs.
The study evaluated 63 providers across seven quadrants and named multiple Leaders and Rising Stars, and highlights sustainability and agentic AI for governance.
ISG (Nasdaq: III) published the 2025 ISG Provider Lens® global Insurance Services — Strategic Capabilities report on Dec 11, 2025, assessing GenAI and agentic AI adoption across insurance operations.
The report finds carriers are moving from manual, document-heavy workflows to automated underwriting, claims and customer-service processes, with AI reducing cycle times from weeks to days, enabling image-based damage estimates, automated data extraction, and conversational AI for personalized engagement. ISG evaluated 28 providers and named multiple Leaders (including Capgemini, Cognizant, EXL, Genpact, HCLTech, Infosys, Kyndryl, NTT DATA, Persistent Systems, TCS, WNS) and Rising Stars.
Information Services Group (Nasdaq: III) announced its ISG Research 2026 Research Plan, expanding enterprise AI research with a broader portfolio of ISG Provider Lens® and ISG Buyers Guide™ reports.
Key items include 60 ISG Provider Lens studies, over 30 Buyers Guides covering more than 200 software categories, the industry's first unified AI, data and cloud software stack research, and four quarterly thought‑leadership reports including a GenAI adoption study in Q3 2026. New Provider Lens topics include AI‑Ready Hardware, AI Services in Life Sciences and Intelligent Robotics; new Buyers Guide categories add AI governance, sovereign AI and AI‑driven DevOps. ISG will also extend ecosystem and vertical industry coverage and continue its quarterly ISG Index™ Calls.
Information Services Group (Nasdaq: III) published the 2025 ISG Provider Lens® global Insurance Services — Strategic Capabilities report on Insurance GCCs, finding insurers are adopting global capability centers to access AI talent, lower costs and strengthen operational resilience.
The report describes common GCC models (BOT, BOOT, BOTT, CaaS), says providers can staff centers in 3–6 months, evaluates 17 providers in the Insurance GCC CaaS quadrant and names Capgemini, Cognizant, EXL, Genpact, HCLTech, Infosys, Tech Mahindra as Leaders; Persistent Systems and Zensar Technologies are Rising Stars; Sutherland is the 2025 global ISG CX Star Performer. The report is available to subscribers or for one-time purchase.
Information Services Group (Nasdaq: III) launched a research study for an ISG Provider Lens® report titled Life Sciences Digital Services, to be released in April 2026.
The study assesses IT providers and CROs across eight quadrants—clinical development, patient engagement, manufacturing and supply chain, pharmacovigilance and regulatory affairs, and commercial operations (each for service providers and CROs). ISG surveyed more than 80 providers and will publish geographic and global market findings; authors are Rohan Sinha and Sneha Jayanth.
Information Services Group (Nasdaq: III) launched a research study titled Duck Creek Services Ecosystem to evaluate service providers that implement and enhance the Duck Creek property & casualty insurance platform. The report is scheduled for release in April 2026 and will cover global provider capabilities in delivery, management and modernization of Duck Creek implementations.
ISG surveyed 19 Duck Creek ecosystem providers, will publish one quadrant reflecting common enterprise buying patterns, and names Manav Deep Sachdeva as report author. Participants who complete ISG’s CX survey will receive a copy of the report.
ISG (Nasdaq: III) published the 2025 ISG Buyers Guide™ for DataOps on December 4, 2025, forecasting that >50% of enterprises will adopt agile DataOps practices by 2027 to accelerate AI and automation.
ISG evaluated 29 DataOps providers across DataOps, Data Orchestration and Data Pipelines and named Overall Leaders: DataOps — Pentaho, Databricks, Informatica; Data Orchestration — Databricks, Alteryx, Boomi; Data Pipelines — Databricks, Informatica, IBM. ISG also released Buyers Guides for Data Observability (19 providers; top: Monte Carlo, Pentaho, Acceldata) and Data Products (26 providers; top: Databricks, Domo, Pentaho).
Information Services Group (Nasdaq: III) launched a research study to evaluate providers in the Snowflake services ecosystem and will publish the ISG Provider Lens: Snowflake Ecosystem Partners report in June 2026. The study covers two quadrants: Modernization and AI/ML Enablement Services and Managed Data and Optimization Services, assessing providers on implementation, AI/ML integration, managed services, monitoring, optimization, training and change management.
ISG surveyed more than 100 Snowflake ecosystem partners, will produce global and geographically focused reports, and expanded customer experience (CX) data will be included. Analysts Gowtham Kumar Sampath and Hemangi Patel are authors. A digital brochure lists identified providers and enrollment details for partners not yet included.
Information Services Group (Nasdaq: III) will host the ISG AI Impact Summit in Paris on December 8–9, 2025, convening leaders from Airbus, Dassault Systèmes, Thales, L'Oréal, Schneider Electric, Air Liquide, Shell, BNP Paribas, UEFA and others.
Sessions focus on moving AI from pilots to scaled impact, GDPR and EU AI Act compliance, data foundations, GenAI use-case implementation, legal safeguards, and vendor/partner governance. The summit includes keynotes, panels and a startup pitch challenge.