IQST - IQSTEL Expands Tech Portfolio with Launch of IQ2Call, Delivering Vertical AI-Telecom Integration to Target the $750B Global Market
IQSTEL (NASDAQ: IQST) has launched IQ2Call, an AI-powered call center service developed by its subsidiary Reality Border. The platform integrates IQSTEL's telecom infrastructure with advanced AI technology, targeting the $750 billion global call center market by 2030.
IQ2Call offers zero wait times, instant scalability from 1 to 100+ agents, and support for 50+ languages. The service is already being deployed in Spain and the United States, with three flexible deployment models: Full AI, Hybrid, and Human-First. The company has demonstrated significant growth, increasing revenue from $13 million in 2018 to nearly $300 million last year.
IQSTEL (NASDAQ: IQST) ha lanciato IQ2Call, un servizio di call center basato su intelligenza artificiale sviluppato dalla sua controllata Reality Border. La piattaforma integra l'infrastruttura telecom di IQSTEL con tecnologie AI avanzate, puntando al mercato globale dei call center da 750 miliardi di dollari entro il 2030.
IQ2Call garantisce zero tempi di attesa, scalabilità immediata da 1 a oltre 100 operatori e supporta più di 50 lingue. Il servizio è già operativo in Spagna e negli Stati Uniti, con tre modelli di implementazione flessibili: Full AI, Ibrido e Human-First. L'azienda ha mostrato una crescita significativa, passando da un fatturato di 13 milioni di dollari nel 2018 a quasi 300 milioni lo scorso anno.
IQSTEL (NASDAQ: IQST) ha lanzado IQ2Call, un servicio de centro de llamadas impulsado por IA desarrollado por su subsidiaria Reality Border. La plataforma integra la infraestructura telecom de IQSTEL con tecnología avanzada de IA, apuntando al mercado global de centros de llamadas de 750 mil millones de dólares para 2030.
IQ2Call ofrece tiempos de espera cero, escalabilidad instantánea de 1 a más de 100 agentes y soporte para más de 50 idiomas. El servicio ya se está implementando en España y Estados Unidos, con tres modelos flexibles de despliegue: IA completa, híbrido y Human-First. La empresa ha demostrado un crecimiento significativo, aumentando sus ingresos de 13 millones de dólares en 2018 a casi 300 millones el año pasado.
IQSTEL (NASDAQ: IQST)은 자회사 Reality Border가 개발한 AI 기반 콜센터 서비스 IQ2Call을 출시했습니다. 이 플랫폼은 IQSTEL의 통신 인프라와 첨단 AI 기술을 결합하여 2030년까지 7500억 달러 규모의 글로벌 콜센터 시장을 목표로 하고 있습니다.
IQ2Call은 대기 시간 없이 즉시 1명에서 100명 이상의 상담원으로 확장 가능하며, 50개 이상의 언어를 지원합니다. 이 서비스는 이미 스페인과 미국에서 도입 중이며, 전체 AI, 하이브리드, 휴먼 퍼스트 등 세 가지 유연한 배포 모델을 제공합니다. 회사는 2018년 1300만 달러에서 지난해 거의 3억 달러로 매출이 크게 성장했습니다.
IQSTEL (NASDAQ : IQST) a lancé IQ2Call, un service de centre d'appels propulsé par l'IA développé par sa filiale Reality Border. La plateforme intègre l'infrastructure télécom d'IQSTEL avec une technologie IA avancée, visant le marché mondial des centres d'appels de 750 milliards de dollars d'ici 2030.
IQ2Call offre un temps d'attente nul, une évolutivité instantanée de 1 à plus de 100 agents, et prend en charge plus de 50 langues. Le service est déjà déployé en Espagne et aux États-Unis, avec trois modèles de déploiement flexibles : Full AI, Hybride et Human-First. L'entreprise a démontré une croissance significative, augmentant son chiffre d'affaires de 13 millions de dollars en 2018 à près de 300 millions l'année dernière.
IQSTEL (NASDAQ: IQST) hat IQ2Call eingeführt, einen KI-gestützten Callcenter-Service, der von der Tochtergesellschaft Reality Border entwickelt wurde. Die Plattform verbindet IQSTELs Telekom-Infrastruktur mit fortschrittlicher KI-Technologie und zielt auf den 750 Milliarden Dollar schweren globalen Callcenter-Markt bis 2030 ab.
IQ2Call bietet keine Wartezeiten, sofortige Skalierbarkeit von 1 bis über 100 Agenten und Unterstützung für mehr als 50 Sprachen. Der Service wird bereits in Spanien und den USA eingesetzt und bietet drei flexible Bereitstellungsmodelle: Vollständige KI, Hybrid und Human-First. Das Unternehmen verzeichnet ein signifikantes Wachstum und steigerte den Umsatz von 13 Millionen Dollar im Jahr 2018 auf fast 300 Millionen Dollar im letzten Jahr.
- Targets massive $750B global call center market opportunity by 2030
- Impressive revenue growth from $13M (2018) to $300M (2024)
- Platform offers instant scalability and 50+ language support
- Zero wait time and 99.8% system availability guaranteed
- Multiple revenue streams through flexible deployment models (Full AI, Hybrid, Human-First)
- Entering highly competitive AI market with established players
- High dependence on AI technology performance and reliability
- Potential cybersecurity and data privacy risks in handling customer data
IQ2Call is currently being deployed with its first batch of customers in
"IQ2Call is a game-changer," said Leandro Iglesias, CEO of IQSTEL. "It empowers companies to reinforce their brand with instant service, intelligent automation, and seamless scalability — all supported by our global telecom backbone."
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The global call center services market was valued at approximately
Supporting IQSTEL's High-Tech, High-Margin Product Strategy
The launch of IQ2Call is part of IQSTEL's broader strategy to expand beyond traditional telecom services and deliver high-tech, high-margin solutions that leverage its global infrastructure and strong commercial relationships. By integrating cutting-edge AI with core telecommunications capabilities, IQSTEL is reinforcing its transformation into a technology powerhouse while creating new value streams and margin expansion opportunities. IQ2Call is a prime example of how the company is capitalizing on its platform to deploy scalable, revenue-generating innovations.
Vertical Integration Meets Scalable Intelligence
This launch represents a vertical integration between IQSTEL's telecom services and its growing high-tech AI solutions portfolio. It positions IQSTEL uniquely in the
"Reality Border has become the R&D department for IQSTEL's emerging technologies," said José Enrique Puente, CEO of Reality Border. "We started with immersive virtual reality solutions, evolved into conversational AI with Airweb.ai, and now deliver full-stack call center automation through IQ2Call.ai. We are proud to be recognized as AI experts for telecom applications — and we have more groundbreaking services under development."
Core Features of IQ2Call
- Zero Wait Time: Customers connect instantly — no hold music, no queues
- Auto-Scaling: From 1 to 100+ AI agents with a single click during demand surges
- Train Once, Deploy Anywhere: One setup, global consistency across regions
- Time Zone Freedom: 24/7 coverage with AI agents that never sleep
- Fluent in 50+ Languages: Real-time multilingual voice automation, no translators needed
- Voice AI: Automates up to
95% of interactions across 50+ languages - Smart Escalation: Flawless handover from AI to human agents when needed
- Live Monitoring: Real-time call transcription, sentiment analysis, and coaching tools
- Performance Analytics: Track KPIs, satisfaction, and compliance at scale
- 24/7 Uptime:
99.8% system availability guaranteed
Flexible Plans for All Business Models
Choose from:
- Full AI:
100% AI-driven phone agents - Hybrid:
50% AI /50% human agent mix - Human-First:
90% human agents with10% AI augmentation
Available across sectors such as Telecommunications, Healthcare, Finance, E-commerce, and more, IQ2Call is a transformative tool for businesses seeking operational excellence and brand enhancement through AI.
"We've built this company from
Visit www.IQ2Call.ai to watch the video and schedule a personalized demo to discover how IQ2Call can reshape your business operations.
About IQSTEL Inc.
IQSTEL Inc. (NASDAQ: IQST) is a multinational technology company providing advanced solutions across Telecom, High-Tech Telecom Services, Fintech, AI-Powered Telecom Platforms, and Cybersecurity. With operations in 21 countries and a team of 100 employees, IQSTEL serves a broad global customer base with high-value, high-margin services. Backed by a strong and scalable business platform, the company is forecasting
Use of Non-GAAP Financial Measures: The Company uses certain financial calculations such as Adjusted EBITDA, Return on Assets and Return on Equity as factors in the measurement and evaluation of the Company's operating performance and period-over-period growth. The Company derives these financial calculations on the basis of methodologies other than generally accepted accounting principles ("GAAP"), primarily by excluding from a comparable GAAP measure certain items the Company does not consider to be representative of its actual operating performance. These financial calculations are "non-GAAP financial measures" as defined under the SEC rules. The Company uses these non-GAAP financial measures in operating its business because management believes they are less susceptible to variances in actual operating performance that can result from the excluded items, other infrequent charges and currency fluctuations. The Company presents these financial measures to investors because management believes they are useful to investors in evaluating the primary factors that drive the Company's core operating performance and provide greater transparency into the Company's results of operations. However, items that are excluded and other adjustments and assumptions that are made in calculating these non-GAAP financial measures are significant components in understanding and assessing the Company's financial performance. These non-GAAP financial measures should be evaluated in conjunction with, and are not a substitute for, the Company's GAAP financial measures. Further, because these non-GAAP financial measures are not determined in accordance with GAAP, and are thus susceptible to varying calculations, the non-GAAP financial measures, as presented, may not be comparable to other similarly-titled measures of other companies.
Adjusted EBITDA is not a recognized accounting measurement under GAAP; it should not be considered as an alternative to net income, as a measure of operating results, or as an alternative to cash flow as a measure of liquidity. It is presented here not as an alternative to net income, but rather as a measure of the Company's operating performance. Adjusted EBITDA excludes, in addition to non-operational expenses like interest expenses, taxes, depreciation and amortization; items that we believe are not indicative of our operating performance, such as:
- Change in Fair Value of Derivative Liabilities: These adjustments reflect unrealized gains or losses that are non-operational and subject to market volatility.
- Loss on Settlement of Debt: This represents non-recurring expenses associated with specific financing activities and does not impact ongoing business operations.
- Stock-Based Compensation: As a non-cash expense, this adjustment eliminates variability caused by equity-based incentives.
The Company believes Adjusted EBITDA offers a clearer view of the cash-generating potential of its business, excluding non-recurring, non-cash, and non-operational impacts. Management believes that Adjusted EBITDA is useful in evaluating the Company's operating performance compared to that of other companies in its industry because the calculation of Adjusted EBITDA generally eliminates the effects of financing, income taxes, non-cash and certain other items that may vary for different companies for reasons unrelated to overall operating performance and also believes this information is useful to investors.
Safe Harbor Statement: Statements in this news release may be "forward-looking statements". Forward-looking statements include, but are not limited to, statements that express our intentions, beliefs, expectations, strategies, predictions, or any other information relating to our future activities or other future events or conditions. Words such as "anticipate," "believe," "estimate," "expect," "intend", "could" and similar expressions, as they relate to the company or its management, identify forward-looking statements. These statements are based on current expectations, estimates, and projections about our business based partly on assumptions made by management. Important factors that could cause our actual results and financial condition to differ materially from those indicated in the forward-looking statements include, among others, the following: our ability to successfully market our products and services; our continued ability to pay operating costs and ability to meet demand for our products and services; the amount and nature of competition from other telecom products and services; the effects of changes in the cybersecurity and telecom markets; our ability to successfully develop new products and services; our ability to complete complementary acquisitions and dispositions that benefit our company; our success establishing and maintaining collaborative, strategic alliance agreements with our industry partners; our ability to comply with applicable regulations; our ability to secure capital when needed; and the other risks and uncertainties described in our prior filings with the Securities and Exchange Commission.
These statements are not guarantees of future performance and involve risks, uncertainties, and assumptions that are difficult to predict. Therefore, actual outcomes and results may and are likely to differ materially from what is expressed or forecasted in forward-looking statements due to numerous factors. Any forward-looking statements speak only as of the date of this news release, and IQSTEL Inc. undertakes no obligation to update any forward-looking statement to reflect events or circumstances after the date of this news release.
For more information, please visit www.IQSTEL.com.
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